Salesforce alternatives

Salesforce
Most-popular CRM. Easy collaboration. Proven cloud platform. Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before. With no software or hardware to install, you're up and running—and seeing a positive impact on your business—quickly. Free Salesforce alternatives for small business are: Zoho CRM, Bitrix24, CapsuleCRM, Insightly, FreeCRM. If you are looking for open-source self-hosted Salesforce alternatives pay attention to SugarCRM, SuiteCRM, vtiger.



Here are the latest news about Salesforce:

2016 Salesforce wants to block Microsoft acquisition of LinkedIn


Friendship between Salesforce and Microsoft lasted only two years. Just a couple of years ago Marc Benioff and Satya Nadella made selfies together and were best friends forever. But then Microsoft betrayed the friendship. First they announced Dynamics 365 - the combined CRM/ERP cloud system, that will soon become the direct rival to Salesforce. And then Microsoft acquired LinkedIn - the professional social network. So now Salesforce is forcing US and European anti-monopoly authorities to attentively review the deal, because it "threatens the future of innovation and competition". "By gaining ownership of LinkedIn’s unique dataset of over 450 million professionals in more than 200 countries, Microsoft will be able to deny competitors access to that data, and in doing so obtain an unfair competitive advantage" - Benioff says.


2016 SalesforceIQ integrates with Outlook


Salesforce integrated its SalesforceIQ intelligence product with Microsoft Outlook. The extension is called SalesforceIQ Inbox for Outlook.  SalesforceIQ provides a link between CRM, email and the customer’s social data, pulling all of this information together inside the inbox where reps tend to be working anyway. What’s more, it doesn’t force them to switch between programs and manually compile the data or make connections themselves. The SalesforceIQ Inbox for Outlook product is available today for Outlook.com users for $25 per user per month. Outlook desktop integration is coming later this year.


2016 Salesforce released new Lightning CRM with SteelBrick integration


Salesforce announced a new version of the Lightning CRM platform that includes built-in Wave analytics, intelligent email from its RelateIQ purchase and configure-price-quote features from its SteelBrick acquisition at the end of last year. In addition, the company announced a new built-in phone tool which allows sales people to make a call directly from Salesforce. It may not give it the power of Skype for Business just yet, but it’s a sign that they could be going after that market too at some point. This functionality is built into the application using Twilio’s Voice API. With all of this new functionality, Salesforce is trying keep customers inside of Salesforce. They can manage the customer relationship. They can provide intelligent integration with email that can drive actions automatically. They can create a quote, send out a contract for signature and even make phone calls without leaving the application.


2014 Salesforce connects to file-storage services. SharePoint Online is the first


Salesforce announced the release of Salesforce Files Connect - the  new centralized, universal file-sharing solution, that now offers access to SharePoint Online and SharePoint 2010 and 2013. It will also add access to OneDrive for Business. For now Salesforce doesn't say when it will connect with other file storage tools like Dropbox and Box, but it seems likely that we could see something of this sort in 2015. Google Drive has already been confirmed for the coming months. For the moment, the file share service for SharePoint Online and OneDrive for Business is included free of charge with Salesforce Enterprise, Unlimited and Performance editions. The same service with the SharePoint on-premises editions will cost $7 per user per month.


2014 Salesforce enables enterprises to create their own App Stores


As companies develop more mobile apps, they need an organized way to distribute them and track usage. Salesforce announced a product today called AppExchange Store Builder that gives companies what they need: their very own AppExchange. Salesforce has packaged up the software they used to create AppExchange, the place where Salesforce customers and partners can distribute their apps. The idea behind this tool is to give customers a way to launch their own corporate app stores. They can also stock the store with customized apps they build themselves or they can include commercial apps such as Evernote or Salesforce.com. The customized AppExchange operates in exactly the same way as the one on the Salesforce.com website.


2014 Salesforce unveiled Analytics Cloud



2014 Salesforce to add video support and new interface



2014 Salesforce integrates with wearables



2014 New friends: Satya Nadella and Marc Benioff



2013 Salesforce 1 - really cool thing for your business



2013 Salesforce launches Private AppExchange - the own App Store for your company



2013 Salesforce buys marketing automation system ExactTarget for $2.5B



2013 Salesforce Social.com - social ads management service



2013 Video: Salesforce announces Customer Revolution



2013 Salesforce turns Do.com into platform. Launches paid version



2012 Video: The Future of Business - Salesforce Edition



2012 Top 7 Dreamforce stories



2012 Work.com - work becomes more interesting



2012 Mark Benioff about Salesforce's new services, Google, Yammer and ropejumping



2012 Salesforce adds social CRM features to Do.com



2012 Salesforce acquires social marketing champion Buddy Media



2012 John Wookey tells why Oracle and SAP can't catch up with Salesforce



2012 Salesforce launched Site.com - (strange) service for site-building



2011 Talent Management and Gamification on the rise: Salesforce buys Rypple



2011 Salesforce launched Marketing Clouds



2011 Salesforce created task and project management service Do.com



2011 Nitro for Salesforce - gamified CRM



2011 Benioff: goodbye Cloud, hello Social



2011 Salesforce. The Movie



2011 Salesforce acquires the best Social Web monitor - Radian6



2011 Salesforce Service Cloud 3 allows to help customers via live chat, Facebook, Twitter and Facetime



2011 Salesforce acquired web-conferencing service DimDim



2010 Salesforce acquired Email/CRM startup



2010 Force.com 2 - already 5 PaaS platfroms



2010 Salesforce unveiled SaaS database - Database.com



2010 Microsoft sues Salesforce.com. SaaS industry in danger



2010 Salesforce goes into amoral crowdsourcing



2010 Salesforce now can automate business processes



2009 Salesforce acquired SaaS collaboration service



2009 Adobe and Salesforce unite against Microsoft



2009 Cisco and Dell to sell Salesforce CRM



2009 Salesforce announced Service Cloud 2.0