Top 10 Business Messengers
Last updated: April 13, 2019
Messengers enable real-time communication and collaboration across different platforms, devices and communication channels (status, texting, voice, video, webconferencing).
WhatsApp Messenger is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. WhatsApp Messenger is available for iPhone, BlackBerry, Android, Windows Phone and Nokia and yes, those phones can all message each other! Because WhatsApp Messenger uses the same internet data plan that you use for email and web browsing, there is no cost to message and stay in touch with your friends. Secure WhatsApp alternatives are Signal and Telegram.
Viber is a mobile app that provides free international calls and text messages to other Viber users using 3G or Wi-Fi. Uses your existing contact list - check out which of your phone contacts and friends is already on Viber so that you can call and text them for free.
Skype is a software application that allows users to make voice and video calls and chats over the Internet. Calls to other users within the Skype service are free, while calls to both traditional landline telephones and mobile phones can be made for a fee using a debit-based user account system. Skype has also become popular for its additional features which include instant messaging, file transfer, and videoconferencing. Skype alternative for enterprise is called Skype for Business. Secure Skype alternatives are Signal and Telegram.
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Available now for Android and iPhone. Secure Facebook Messenger alternatives are Signal and Telegram. If you are looking for Facebook Messenger alternatives for business pay attention to GoToMeeting, Skype for Business.
Telegram is a messaging app with a focus on speed and security. It’s super-fast, simple, secure and free. Telegram seamlessly syncs across all of your devices and can be used on desktops, tablets and phones alike. You can send an unlimited amount of messages, photos, videos and files of any type (.doc, .zip, .pdf, etc.). Telegram groups have up to 200 people and you can send broadcasts to up to 100 contacts at a time. Be sure to check our website for a list of Telegram apps for all platforms. Telegram alternatives for business are Slack, Hipchat, Microsoft Teams
Privacy is possible, Signal makes it easy. Send high-quality group, text, picture, and video messages, all without SMS and MMS fees. Signal alternatives for business are Slack, Hipchat, Microsoft Teams.
BBM is the best way to connect and share instant messages, pictures and more for free, in real time. BlackBerry offers a family of products that brings together the core strengths of BBM with features and capabilities aimed at enterprises. The new eBBM Suite works with BlackBerry smartphones and the BlackBerry enterprise solution.
ICQ is an instant messaging computer program. ICQ features include sending text messages, offline support, multi-user chats, free daily-limited SMS sending, resumable file transfers, greeting cards, multiplayer games and a searchable user directory. ICQ alternatives for business are: Slack, Hipachat, Microsoft Teams
Mobile messenger app with various stickers and free voice & video call over 3G/4G & Wi-Fi.
WeChat is a free messaging & calling app that allows you to easily connect with family & friends across countries. It's the all-in-one communications app for free
on Live Enterprise
Snapchat is a photo messaging application. Using the application, users can take photos, record videos, add text and drawings, and send them to a controlled list of recipients.
iMessage lets you send messages back and forth with anyone on iPad, iPhone, iPod touch, or a Mac. If you’re a texter, you’ll love Messages on iPhone, iPad, and iPod touch. Now they all come with iMessage, a service that’s an even better kind of texting. Because it’s free for you and anyone texting over Wi-Fi using an iOS device or Mac with iMessage.
The Most Trusted Messenger in the World. Trusted by world leaders, executives, journalists, human rights activists and your friends. Wickr removes all records, geotags and identifying information from your messages ... Your Wickr ID is anonymous to us and anyone outside your Wickr network.
Jitsi is an audio/video Internet phone and instant messenger written in Java. It supports some of the most popular instant messaging and telephony protocols such as SIP, Jabber/XMPP (and hence Facebook and Google Talk), AIM, ICQ, MSN, Yahoo! Messenger.
Google Allo is a smart messaging app that helps you say more and do more. Express yourself better with stickers, doodles, and HUGE emojis & text. Allo also brings you the Google Assistant.
chat on your terms. Looking for a new and engaging way to interact with your audience? Have amazing content or a cool experience you'd love to get discovered? Kik offers brands and content providers unique ways to talk with their fans, and find new followers too!
Yahoo! Messenger is an instant messaging client and associated protocol provided by Yahoo!. Yahoo! Messenger offers PC-PC, PC-Phone and Phone-to-PC service, file transfers, webcam hosting, text messaging service, and chat rooms in various categories.
Nimbuzz is the free call and messaging app for the connected generation. Nimbuzz combines the powers of the Internet and mobile communications into one, and lets you meet, share and connect with family and friends on any mobile device.
fring is a peer-to-peer mobile service enabling live chat, audio and video calls from mobile phones. fring technology is a Mobile VoIP based internet telephony service
Digsby is a freeware proprietary multiprotocol instant messaging application. It supports most mainstream IM services such as AOL Instant Messenger, Microsoft's .NET Messenger Service, Yahoo! Messenger, ICQ, Facebook Chat, MySpace IM and XMPP/Jabber-based services such as Google Talk and LiveJournal's IM. Secondly, Digsby supports e-mail notifications via POP, IMAP and webmail like AOL, Yahoo! and Hotmail - including the ability to mark messages as read, as spam or delete them from the client itself.
Your Off-the-Record Messenger. Spoken words disappear after they're heard. But what you say online remains forever. With confidential messages that self-destruct, Confide lets you avoid the Cloud, and takes you off the record.
Trillian is a proprietary multiprotocol instant messaging application for Windows, Mac OS X, Android, iOS, BlackBerry OS, and the Web. It can connect to multiple IM services, such as AIM, ICQ, Windows Live Messenger, Yahoo! Messenger, IRC, Novell GroupWise Messenger, Bonjour, XMPP, and Skype networks; as well as social networks, such as Facebook, Twitter and MySpace; and email services, such as POP3, IMAP, Gmail, Hotmail and Yahoo! Mail.
KakaoTalk is a multi-platform texting app that allows iPhone, Android, and BlackBerry users to send and receive messages for free. Talk around the clock, all around the world with up to five friends at once — for free. Easily send photos, contact info, voice notes or your location.
eBuddy is a browser-based web and mobile messenger service supporting various instant messaging services. eBuddy supports Windows Live Messenger, Yahoo! Messenger, AIM, Hyves, ICQ, Google Talk, MySpace Instant Messenger and Facebook Chat using one interface. eBuddy can also be accessed from mobile platforms such as Apple iOS, Google Android, and Nokia Symbian.
Pidgin (formerly named Gaim) is a multi-platform instant messaging client. It provides the ability to have voice/video conversations using the XMPP protocol (including Google Talk). Further features include support for themes, emoticons, spell checking, and notification area integration.
Chat is a rich communication service (RCS). It features read receipts, being able to see other people typing, full-resolution images and video, and group texting.
Zangi provides a messenger platform on top of which you can build your business solution. The variety of features are added to Zangi platform to build any type of communication and collaboration solution. High-quality features are provided to build secure, private and independent messaging apps in a short period of time.
Latest news about Business Messengers
2019. Viber users can now get local numbers
Viber has added another feature in its longer-term efforts to add more stickiness to its service, while also bringing in a little more revenue to the business: users now have the option of subscribing to have “local numbers” that can receive phone calls and SMS messages as if those calls and messages are being sent to mobile numbers in specific regions. Viber Local Number, as the service is called, is available to anyone globally, but for now the numbers you can register are in the U.S., U.K. and Canada, with more countries getting added soon. All area codes in the U.S. will be covered at launch. Skype, for one, has offered the option of getting a local number in a specific region, both to make and receive calls, for years.
2019. WhatsApp’s Business app comes to the iPhone
Previously Android-only WhatsApp Business app is today launching on the iPhone. The iOS version, like its Android counterpart, is designed to help small business owners reach their customers on smartphones. That means it includes the ability for businesses to create profiles that include their description, email, address and website, as well as messaging tools for customer communication like automated greetings, quick replies and away messages. Businesses also can use WhatsApp Business from their desktop computer, which in January rolled out tools to organize and filter chats as well as quick replies. At the time, WhatsApp said it had 5 million business customers. The company makes money by charging Business API customers who have large volumes of incoming messages.
2019. WhatsApp adds new group messaging privacy settings
WhatsApp has rolled out a new common sense privacy setting that may also make it more difficult for harmful content to spread through the platform. Starting Wednesday, WhatsApp users will be able to specify who is able to add them to groups, and to accept or reject invitations sent through DMs. Now, in WhatsApp's settings, users can choose whether "Everyone," "My Contacts," or "Nobody" can automatically add them to groups. Users can navigate to the settings through Account > Privacy > Groups. You can choose to reject or accept those invitations with an expiration of 72 hours.
2019. Telegram now allows to kill chat history
Telegram has added a feature that lets a user delete messages in one-to-one and/or group private chats, after the fact, and not only from their own inbox. The feature allows a user to selectively delete their own messages and/or messages sent by any/all others in the chat. To delete a message from both ends a user taps on the message, selects ‘delete’ and then they’re offered a choice of ‘delete for [the name of the other person in the chat or for ‘everyone’] or ‘delete for me’. Selecting the former deletes the message everywhere, while the later just removes it from your own inbox.
2019. WhatsApp Business app adds customer service features to its desktop and web apps
A year ago, WhatsApp officially introduced its standalone app aimed at small business customers. And now it’s making the app easier to use on the desktop and the web by porting over several of the most popular features that were previously available only on mobile. These include tools to organize and filter chats, as well as to quickly reply to customer inquiries. Quick Replies feature lets businesses respond to common questions from customers with pre-written replies. It joins several other customer service features, like automated greeting messages that are triggered when the customer pings the business account, or away messages that can be scheduled for those times when you’re not able to immediately answer new inquiries.