Viber is #2 in Top 14 VoIP services

Last updated: July 23, 2017
Viber
Viber is a mobile app that provides free international calls and text messages to other Viber users using 3G or Wi-Fi. Uses your existing contact list - check out which of your phone contacts and friends is already on Viber so that you can call and text them for free.

Positions in ratings


#2 in Top 14 VoIP services

#3 in Top 27 Messengers

#5 in Top 22 Video Chats

Alternatives


The best alternatives to Viber are: WhatsApp, Skype, Telegram, Line, Facetime



Latest news about Viber


2017. Viber acquired shopping keyboard startup Chatter Commerce



Messaging app Viber earlier this year made its first foray into shopping services with Instant Shopping, a feature that lets you search for items for sale via a keyboard when you have the messaging app open. Today, the company has acquired Chatter Commerce, the startup that helped build that feature. That's how Viber wants to catch up with alternatives. According to rumors, Amazon is building a consumer-focused messaging app. With Facebook also adding in more transactional features into Messenger — part of a huge expansion that has taken it beyond basic chat and into bots and other services — there is a clear trend among messaging apps to leverage engagement they already have with their users to drive their business in other ways.




2017. Viber introduced secret chats with self-destructing messages



Viber for iOS and Android got an update today that brings “Secret Chats” to the service for the first time. Like Snapchat, Facebook, Telegram and many others before it, Viber now enables its users to set a timer for their messages, after which they will self-destruct. The new feature also alerts a user if the person to whom they are talking takes a screenshot — that’s another feature that Snapchat pioneered. Viber appears to be pushing its security credentials in a bit to differentiate itself from the rest. It added end-to-end encryption and hidden chats last year.


2017. Viber adds e-commerce feature



Messaging app Viber (owned by e-commerce company Rakuten) wants to monetize on e-commerce without turning to stupid advertising. Viber will start to present users with items for sale, inspired by your current chat, when you press a small shopping bag icon at the bottom of the screen and search for items.  The feature is due to go live in the U.S. first, on March 6, before Viber looks to roll it out to other markets. Initially the shopping feature will not be letting users make purchases directly on Viber itself — they will either be redirected to the relevant page in a brand’s app via a deeplink.


2016. Viber launched Public Accounts for businesses



Messaging app Viber is launching Public Accounts for businesses and brands who want to communicate with Viber users for marketing, customer service - or a bit of both, without a user needing to add that account as a contact first. Instead they can justsubscribe to them. Besides, by the end of November, Viber’s API will be integrated with between 10 and 15 popular CRM packages for customer service integration. Businesses can then send and read their Viber messages alongside all of their other social media, email and messaging interactions. Public Accounts puts Viber among several other consumer-focused messaging apps that already  have similar feature: WeChat, Line and Facebook Messenger.


2016. Viber adds end-to-end encryption and hidden chats



Following WhatsApp, another popular messaging app Viber is introducing end-to-end encryption for all messages and calls on its platform, including group chats (you can chat with up to 200 people), and a way to ‘hide’ chats on your account alongside its existing expanded deleting function. The new privacy features will work across Android, iOS, PCs and Mac desktops, with the encryption coming with the latest app update (6.0) and a reauthentication of the app (via QR Code) to turn the feature on. Viber’s encryption will come with varying levels of security, which will show up in the form of a color-coded lock on the right side of the screen.


2014. Viber adds public chats


Messaging app Viber is launching a new social feature - Public Chats, giving users a way of using its direct messaging and voice services to broadcast to the world at large.  Public Chats will see the introduction of live conversation streams — from celebrities, or other interesting people, that will be open for any follower to see, but not necessarily participate in. Users will only be able to jump in and talk in Public Chats if the account in question is in their contacts.  Right now, there is no option for everyone to enable their streams to become part of the public mix but those who feel their chats are Public Chat-worthy can email publicchats@viber.com


2014. Japanese internet giant acquires Viber



Japanese company Rakuten acquires perhaps, the main Skype's rival right now - Viber for $900 million. And of course it remind of the recent fring acquisition by American company Genband, after which fring was transformed to white-label communnication platform for telecom providers. However, in this case don't worry about Viber. Rakuten isn't going to close it or trandform for it's specific business. They will just invest money in Viber hoping to win Skype and somehow return their investments (for example, by selling ViberOut voice call minutes). Ratuken is running diversified business by investing into internet startups. For example, they own the ebook platform Kobo, co-own Pinterest, Play.com and some other online projects. Recall, Viber - is a cross-platform instant messenger that supports free voice and video calling. At the moment, this service is used by about 300 million people.


2013. Viber now can call landline and mobile phones



Until now Microsoft wasn't touching Skype and most people continue to use it. But if MS take just one mistake step - there is a crowd of services that want to replace Skype as a defacto-standard of Internet communications. And the first in this crowd is Viber. This service gained considerable popularity (over 200 million users) thanks to mobile-first strategy and simple authorization via mobile number. And at the moment Viber and Skype are virtually identical in their features. Recently Viber eliminated, perhaps, the last gap - added the ability to call landline and mobile phones at cheap rates. Rates (as expected) - are slightly lower than Skype. For example, 2.5 cents to Indian landlines (4.5 cents to mobile phones), 2.3 cents to Mexico (9.9 cents to mobile), 2.3 cents to all China numbers and 1.9 cents to the U.K. (5.9 cents to mobile). This new feature works on Android, iPhone and Viber dektop (PC and Mac).


2013. Viber launched desktop version


Mobile video chat Viber managed to gain popularity while Skype was very slow in its moving to mobile platforms. And now it already has 200 million users and it seems to be the first in line of those services who wants to replace Skype as an independent communications app. Yesterday Viber released the desktop versions for PC and Mac. However, to start using them, you still have to install the mobile app first, because in Viber the accounts are linked to phone numbers. The most interesting feature in Viber's desktop version is that you can move seamlessly from desktop to smartphone and back without terminating the call. In addition, all messages (and contacts, of course) are automatically synced between the mobile and desktop versions and incoming call comes only to the device (computer) on which you are working right now.


2011. Viber takes on Skype with free HD VoIP calls


When VoIP-telephony lived mostly on desktops, it is difficult to imagine that someone could become a serious competitor for Skype. Even Google failed to solve this task. But now when the VoIP market is rapidly expanding to mobile devices, Skype can't feel so confident any more. Unlike the world of computers (where it was possible to develop single Windows-client), the world of mobile platforms is much more complicated. First, there are many of them, and second - it needs to develop the other VoIP technology. Therefore, the old rivals and even new startups are trying to take on Skype in the mobile VoIP sphere. Viber - is one of the newcomers. This service launched at the end of last year and has already attracted several millions of users. So by means of what Viber is going to beat Skype? The answer is very simple - call quality. Though Skype is considered one of the most high-quality IP-telephony services, it's far from ideal yet. And Viber wants to make the call quality its main competitive advantage. For this, they partnered with russian company SPIRIT, that develops VoIP / video platforms for Enterprise and carriers. In particular SPIRIT pays special attention to Voice over 3G/4G technologies. It is interesting that in the time of Friis/Zennstrom SPIRIT was one of the Skype's technology partners. For now Viber only works only on iPhone. It allows to make free calls over Wi-Fi and 3G to your contacts who have Viber installed. Unlike Skype, Viber identified users by phone number. It's enough to send a message to your contact and then you can call him for free from the iPhone contacts list. In the near future Viber developers plan to release versions for Blackberry and Android, as well as free SMS tool.