Facebook Messenger is #5 in Top 22 Messengers
Last updated: February 02, 2020
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Available now for Android and iPhone.
Positions in ratings
#5 in Top 22 Messengers
#4 in Top 11 Video Chats
The best alternatives to Facebook Messenger are: iMessage, WhatsApp, Skype, Telegram, Viber
Latest news about Facebook Messenger
2017. Facebook Messenger adds plugin for business websites
Facebook Messenger is coming to business websites. The new plugin allows customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices. Not only does the ability to use Messenger mean the business is making itself available within an application that now reaches some 1.2 billion monthly users and growing, the Messenger platform also supports features like payments, bots that understand natural language, and rich media, among other things. Like other web chat systems, the Messenger chat plugin is designed to hover over top the business’s web page, and is indicated by the familiar, blue Messenger icon.
2016. Facebook Messenger gets group video calling
Facebook Messenger just added group video calling. The chat app now allows groups of up to six users to make video calls directly from their messages. The feature, available now to anyone with the latest version of the app. Starting a group call works the same way as it does for one-to-one video calls in the app: tapping the camera icon in the top right corner while in a chat will begin the video call. Facebook has limited the calls to groups of six, though up to 50 other participants to join in without video once the limit is reached. Recall that Messenger's bro WhatsApp added only one-to-one video calling last month.
2016. Facebook Messenger adds end-to-end encryption
Facebook Messenger chats can now be secure with the help of new feature - "secret conversations". Once you have enabled Secret Conversations, Messenger will encrypt conversations, preventing any unauthorized party from decoding your chats. In addition to texts and photos, Facebook has put the encryption layer on stickers as well, but videos and GIFs are not included. Furthermore, the feature doesn't work for group chats, and it needs to be turned on for each individual conversation. Facebook is also offering users Snapchat-like ability to have their messages self-destruct after a specified duration. To get these features, you need to ensure Messenger app is updated on your Android phone or iPhone. There's no word on what happens to Windows Phone (or Windows 10 Mobile, as they like to call it now) users.
2016. Facebook Messenger adds group calls
Facebook Messenger users now can start a group VoIP audio call from any group chat. Just tap the Phone icon, select which of the group chat members you want included and they’ll all receive a Messenger call simultaneously. If you miss the initial call but it’s still in progress, you can tap the Phone icon in the group chat to join the call. At any time you can see who’s on the call and send another ping to anyone who hasn’t joined. The maximum number of participants in a call - 50.
2016. Facebook Messenger allowed to build chatbots
Facebook Mesenger will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots like Kik, Line and Telegram that have their own bot platforms. Zuckerberg explained that with AI and natural language processing combined with human help, people will be able to talk to Messenger bots just like they talk to friends. Through the Messenger Platform’s new Send/Receive API, bots can respond with structured messages that include text, images, links and call to action buttons. These could let users make a restaurant reservation, review an e-commerce order and more. You can swipe through product carousels and pop out to the web to pay for a purchase. A new persistent search bar at the top of Messenger will help people discover bots.
2015. Facebook launched enterprise messenger
Facebook at Work, the version of Facebook designed for chatting with colleagues on a private social network, now has its own chat client as well. Somewhat like Facebook at Work’s version of Messenger, the new Work Chat app, as it’s called, allows coworkers to message each other individually, participate in group chats, share photos and videos, make voice calls, and even use stickers. The Android app is already available, and the iOS version is in the works and will arrive soon. The enterprise version of Facebook looks a lot like the consumer version of Facebook, and includes its own website as well as Facebook at Work mobile applications for iOS and Android. Employers can set up new accounts for their staff to use on the platform, and users can choose to link their personal and work accounts together. The service also allows for other business use cases, like document sharing, discussions, announcements, groups, project collaborations, events, and more.
2015. Facebook Messenger gets free video calls
Facebook Messenger has launched free VOIP video calling over cellular and wifi connections on iOS and Android in the U.S., Canada, UK, and 15 other countries. Facebook’s goal is to connect people face to face no matter where they are or what mobile connection they have. With Messenger, someone on a new iPhone with strong LTE in San Francisco could video chat with someone on a low-end Android with a few bars of 3G in Nigeria. Facebook first introduced desktop video calling in partnership with Skype in 2011, but eventually built its own video call infrastructure. Bringing it to mobile could Messenger a serious competitor to iOS-only FaceTime, clunky Skype, and less-ubiquitous Google Hangouts.
2015. Facebook launched dedicated web interface for its Messenger
Facebook has launched Messenger.com - a dedicated chat interface for Facebook Messenger. You can still send messages from Facebook.com as always, but Messenger.com could become a favorite of busy users concerned with productivity, or those that use Facebook to chat with friends but don’t like the social content chaos of its main site. The Messenger site features a list of your threads on the left, with a big, clean, white chat window on the right. You can use most of the mobile app’s features from here, including audio and video calls, stickers, and photos. For now it lacks the ability to record and send audio messages, instantly send a photo from your web cam, or use the new Messenger platform content sharing apps. But just like splitting Messenger’s app off from Facebook on mobile, doing the same on the web could give the company more room to pack in bonus features that differentiate it from SMS and other chat apps.
2015. Facebook wants to replace business2customer email by its Messenger
Facebook is aiming to use its Messenger to reinvent communication between customers and businesses. The idea is that people hate touch-tone phone tree customer service calls. Endless email threads are annoying too. People would rather just text asynchronously in a single chat thread. To allow that Facebook is working with an initial set of partners including Everlane and Zulily to change how people contact them. For example, if you buy something through Everlane, but want to modify, track, or return your order, you’ll be able to contact the business through Messenger. And rather than getting individual emails about order confirmation and your order shipping, you’ll be able to opt to get those messages in Messenger. Customer support will be permitted over Messenger thanks to an integration with ZenDesk. Businesses that already use live chat systems for customer support will be able to run that communication over Messenger.
2014. Facebook Messenger adds video messaging
Facebook has updated its Messenger app for iOS and Android devices, giving users the ability to record and send 15-second video messages. The world of instant messaging is becoming increasingly important as IM apps replace SMS text messages. Not only are IM apps more versatile - you can send pictures and now videos, rather than just words - they're also cheaper. Unlike SMS, which charges for each message, the only cost for instant messages is the price of your data allowance. Even better, if you're connected to Wi-Fi, every message is free.