Microsoft Dynamics 365 alternatives

Microsoft Dynamics 365
With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change. Microsoft Dynamics 365 free open-source alternatives are: SugarCRM, SuiteCRM, Compiere
Microsoft Dynamics 365 alternatives are:
Salesforce, NetSuite, SAP Business ByDesign



Here are the latest news about Microsoft Dynamics 365:

25.04.17 Microsoft integrated LinkedIn with Dynamics 365


Microsoft announced some significant integrations between the professional social network LinkedIn (that it bought last year) and Microsoft Dynamics 365, the company’s CRM and ERP suite. First of all, the company is linking Dynamics 365 and the LinkedIn Sales Navigator tool to give sales people access to its database of 500 million users. Microsoft is also announcing a tool for HR pros called Dynamics 365 for Talent, which gives Dynamics 365 ERP users, the ability to search for new talent directly from LinkedIn’s Recruiter and Learning solutions, and manage employees from recruitment throughout their time with company.


2016 Microsoft Dynamics 365 is generally available



Microsoft announced the general availability of Dynamics 365 - the cloud solution combining its ERP and CRM that will compete with Salesforce. It costs from $70/user/month and provides web interface and mobile app, or can be used inside the familiar Outlook apps. Microsoft has also built in a couple of intelligence features into the release designed specifically for sales and service personnel. First, there is Customer Insights, a stand-alone cloud service, which enables users to bring in a variety of internal and external data sources (like Facebook and Trip Advisor). The second piece is called Relationship Insights, which as the name suggests gives sales people information about the status of their customer relationships at any given moment. It’s built on the on the Cortana Intelligence Suite, which Microsoft introduced in 2015 and uses tools like sentiment analysis to check on the likelihood of the deal closing and the next best action to take. So, Microsoft has consolidated its artificial intelligence tools into a single, coherent division and just about every vendor - not just those selling CRM - is trying to build some level of intelligence into its products.


2016 Microsoft to merge CRM and ERP into integrated cloud platform Dynamics 365



Microsoft announced its intention to combine the Dynamics CRM and ERP products into an integrated platform Dynamics 365 on top of which it is hoping third parties will build applications. It will also have deep connections with the cloud office suite, as well as to Cortana voice intelligence and PowerBI data visualization. In order to break down this rather elaborate system into more manageable chunks, the company is offering discrete applications on top of the platform including specific apps for finance, field service, sales, operations, marketing, project service automation and customer service. In addition, the company announced it’s launching the obligatory app store it’s calling Microsoft AppSource where developers can build and distribute their own apps, giving them a complete solution. The store will open with over 200 apps developed by early adopters.


2016 MS Dynamics CRM update targets IoT


Microsoft released the Spring 2016 Wave update of its Dynamics CRM. This new edition of Dynamics CRM is a core element of Microsoft's digital transformation strategy. With it the company is enabling new personalized, proactive and predictive customer experiences. The update comes with a nod to the Internet of Things (IoT) with the unveiling of Connected Field Service, a preview offering that provides out-of-the-box IoT to field service capabilities. It offers enterprises the ability to monitor any IoT-connected device, pin-down anomalies and generate alerts that trigger automated responses to the perceived problem, or threat. Availability and proximity of service technicians with the right skills and tools are then matched against the service requirement and routed to customer locations to take preventive action.


2015 Microsoft Dynamics CRM 2016 - the most comprehensive upgrade ever


Microsoft is billing the next release of its Dynamics CRM 2016 (coming in Q4) as the most comprehensive upgrade ever. The product has been completely redesigned, with the on-prem and cloud versions receiving major upgrades. The latest version involves four main areas that Microsoft wants to emphasize in this release including productivity, mobility, intelligence and customer service. Today’s announcement also included CRM for Outlook, which provides direct integration with the Microsoft email platform, where many sales people tend to live during the day. It’s worth noting that while this is a major release announcement, the company has been making ongoing updates to the cloud version of the product. This announcement is simply the culmination of that work, while the on-prem users will be seeing these updates for the first time.


2014 Microsoft quietly launches Dynamics NAV ERP apps for iPad, Android, Windows 8



2014 Microsoft Dynamics CRM adds social media marketing features



2013 Microsoft Dynamics CRM Online adds iPad, Yammer support



2011 Microsoft Dynamics AX 2012 adds cloud services



2011 Vibe - social layer for MS Dynamics CRM



2011 MS Dynamics CRM Online is available globally



2010 Microsoft plans to provide Dynamics ERP as SaaS service



2010 Microsoft sues Salesforce.com. SaaS industry in danger