Bomgar is #5 in Top 15 Remote Support Tools

Last updated: November 03, 2019
Bomgar
Secure Remote Support for Desktops and Devices. With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance, all with the highest levels of security.

Positions in ratings


#5 in Top 15 Remote Support Tools

Alternatives


The best alternatives to Bomgar are: TeamViewer, LogMeIn, Microsoft Remote Desktop, WebEx, ConnectWise, Splashtop



Latest news about Bomgar


2014. Symantec discontinued pcAnywhere. Recommend Bomgar instead



Symantec announced that its remote control stand-alone product pcAnywhere is no longer available, and as of next Nov. 3, it will pull the plug on support. Fortunately, Symantec has been working to provide customers with a smooth way to migrate. The company is recommending pcAnywhere customers upgrade to the Bomgar Remote Support Solution, and has partnered with Bomgar to offer customers preferred pricing. Additionally, pcAnywhere has faced security breaches of its own in the past. Back in 2012 Symantec advised pcAnywhere customers to disable their software after its enterprise security source code was stolen and posted on the web. Bomgar’s solution, on the other hand, uses an appliance-based model. Unlike a point-to-point model, which requires firewall configuration changes to work over the internet, Bomgar does not require firewall changes because both the customer and support rep connect to the appliance via outbound connections.