JIRA vs Wrike

2023. Atlassian brings an AI assistant to Jira and Confluence



Atlassian has introduced Atlassian Intelligence, an AI-powered 'virtual teammate' that utilizes the company's proprietary models and OpenAI's large language models to create customized teamwork graphs. This technology enables various functionalities, such as AI-generated summaries in Confluence and test plans in Jira Software, as well as the rewriting of responses to customers in Jira Service Management. Atlassian Intelligence provides users with a chatbox similar to Chat-GPT, which is deeply integrated into different products and allows for the referencing of specific documents. For instance, to generate a summary of action items from a recent meeting, users can link the document with the transcript and request the summary inside Confluence. The tool then generates a list of decisions and action items from the meeting.


2022. Atlassian acquires Percept.AI



Atlassian has recently completed the acquisition of Percept.AI, an artificial intelligence (AI) company known for its automated virtual agent support solution—a chatbot that utilizes a proprietary AI engine for natural language understanding. The intention behind this acquisition is to integrate the advanced virtual agent technology into Jira Service Management, Atlassian's IT service management tool aimed at improving service delivery for both employees and customers. Percept.AI's platform, driven by data-driven proprietary technology, possesses the remarkable capability to continuously learn from customer interactions, while ensuring that every member of your team maintains full control over the AI agent's behavior and voice. This strategic move by Atlassian aims to enhance their service management offerings by leveraging AI-powered virtual agent capabilities.


2021. Atlassian launches Jira Work Management for every team



Atlassian has made an announcement regarding the introduction of a new edition of its project management tool, Jira, called Jira Work Management. The company has been actively expanding Jira's reach beyond its origins in software development teams. While Jira Service Management has successfully catered to IT teams, Jira Core has also made progress in this direction. However, Jira Work Management takes this a step further and is positioned to replace Jira Core. The objective behind Jira Work Management is to provide a version of Jira that empowers teams in various domains such as marketing, HR, finance, design, and more to efficiently manage their work. Moreover, if required, these teams can seamlessly connect their work with that of a company's development teams.


2021. Citrix is acquiring Wrike for $2.25B



Citrix, a company known for its network security and desktop virtualization software tools, is looking to expand its presence in the collaboration space through the acquisition of work management platform provider Wrike. The deal, valued at over $2 billion, aims to enhance Citrix's offerings in the digital work management domain. Wrike's platform serves as a comprehensive tool for tracking project dates, managing dependencies, allocating assignments and resources, as well as monitoring time. Additionally, it offers collaboration features that facilitate conversations, asset creation, and decision-making. Citrix has recently been focusing on its Citrix Workspace, a solution that integrates various collaboration tools. The technology and expertise brought by Wrike are expected to greatly contribute to the advancement of this product.


2020. Wrike launches new AI tools to keep your projects on track



Project management service Wrike has announced a significant platform update during its user conference. The update introduces various AI capabilities aimed at ensuring individual projects stay on track and meet deadlines. Additionally, new solutions have been introduced to cater to the needs of marketers and project management offices in large corporations. With the latest enhancements, Wrike can now predict potential delays and notify project and team leaders of any indications of potential issues. AI-powered task prioritization assists users in identifying the most crucial tasks that require immediate attention, facilitating project progress. Another noteworthy addition is the support for optical character recognition, enabling users to scan printed and handwritten notes from their phones and attach them to specific tasks (available on iOS only). Moreover, voice commands (via Siri on iOS) and smart replies resembling Gmail's functionality (available in English for iOS and Android) have also been introduced.


2020. Atlassian acquires asset management company Mindville



Atlassian has made an announcement regarding its recent acquisition of Mindville, an enterprise asset management provider focused on Jira. This acquisition marks Atlassian's entry into a new market segment, as it adds asset management tools to its existing suite of services. Mindville Insights, the flagship product of Mindville, enables tracking of assets across various departments such as IT, HR, sales, legal, and facilities within a company. While the platform is asset-agnostic, it is expected that many companies within Atlassian's user base will utilize it primarily for tracking IT assets such as servers and laptops. In addition to physical assets, the service also supports automatic importing of cloud-based servers from providers like AWS, Azure, and GCP. The Mindville team has developed connectors to integrate with popular services like ServiceNow and Snow Software. Notable customers of Mindville include NASA, Spotify, and Samsung, among others.


2018. Jira Cloud gets Trello-inspired redesign


Earlier this year, Atlassian introduced the latest iteration of its hosted project tracking tool, Jira Software. This release signifies a significant division between the hosted version of Jira, hosted on AWS, and the self-hosted server version, with Atlassian now focusing on distinct features for each. The new version of Jira boasts a fresh, Trello-inspired interface and introduces enhanced functionality that empowers teams with a more flexible workflow, reducing reliance on administrators and granting greater autonomy. One notable feature that Atlassian takes pride in is roadmaps, which enables teams to gain a comprehensive view of their projects. Similar to boards, modifying the roadmap is effortless as it simply involves dragging and reassigning larger work segments, referred to as "epics" in Agile terminology, to different dates.


2018. Atlassian launches Jira Ops for managing incidents



Atlassian has introduced a new edition of its flagship product, Jira, designed to enhance the efficiency and speed at which operations teams handle incidents. Jira Ops seamlessly integrates with various tools including OpsGenie, PagerDuty, xMatters, Statuspage, Slack, and others. While many teams already utilize these tools during service disruptions, Atlassian highlights the prevalent ad hoc approach employed by most companies in managing incidents. Jira Ops aims to serve as the cohesive element that ensures alignment and offers comprehensive visibility into ongoing incidents. With Jira Ops, when an incident occurs, users have a centralized location where they can access all relevant information. This includes details on who has been notified and alerted, the ability to notify additional individuals directly from the platform, and knowledge of the Slack channel dedicated to discussing the incident. Additionally, Atlassian has acquired OpsGenie for $295 million, further strengthening its incident management capabilities.


2018. Wrike integrates with Microsoft Teams


The project management tool for Office 365, Microsoft Planner, may not have gained significant popularity yet. As a result, integrating the team messenger Microsoft Teams with the well-known project management service Wrike makes perfect sense. This integration offers several benefits. Firstly, it enables companies to utilize single sign-on for user accounts, streamlining the authentication process for Office 365 and Wrike. Secondly, within any Teams chat, users can easily add a Wrike tab that provides access to the desired project, allowing them to interact with task lists and view timelines. Tasks can be shared with the Teams chat for discussions and collaborative efforts. Additionally, Teams chat enables automatic receipt of project notifications from Wrike. Establishing the connection between Wrike and Teams is a straightforward process, requiring just a few clicks within the Teams Store.


2016. JIRA gets Upwork integration



The project management service JIRA is introducing a new functionality that enables users to seamlessly convert JIRA tickets into job postings on the Upwork freelance marketplace. This integration allows JIRA users to simply click a button and access a pre-filled form to submit directly to Upwork's marketplace. This feature is particularly beneficial for small businesses that frequently face a backlog of feature requests and unresolved bug fixes. It is worth noting that this collaboration between Atlassian and Upwork is not the first time they have partnered in relation to JIRA. Upwork clients already have the ability to link their JIRA tickets to their Upwork account, enabling freelancers to track their time. Furthermore, clients can utilize Upwork's messaging feature to receive updates when a freelancer commits code to Bitbucket or updates a JIRA ticket, for instance.