Bomgar vs LogMeIn
Last updated: December 17, 2019
Secure Remote Support for Desktops and Devices. With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance, all with the highest levels of security.
LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile devices. Premium features like file transfer, file sharing and remote printing help you stay connected and productive wherever you go.
Bomgar vs LogMeIn in our news:
2019 - LogMeIn is bought by investment fund for $4.3B
LogMeIn has agreed to be sold for $4.3 billion to affiliates of Francisco Partners and Evergreen Coast Capital Corporation. Bill Wagner, president and CEO at LogMeIn, is optimistic that the partnership with Francisco and Evergreen will help the company going forward. As for the private equity firms, they are getting a broad portfolio of products, including unified communications and collaboration (UCC). In addition to own remote desktop software, LogMeIn owns social collaboration software Jive, web- and videoconferencing service GoToMeeting, password management service LastPass.
2018 - LogMeIn acquired Jive Communications
LogMeIn, the company that offers conferencing services like GoToMeeting and join.me as well as authentication and other online services to businesses and others, announced that it would acquire Jive Communications for $342 million. Jive Communications is not to be confused with Jive Software, the Slack competitor. Jive Communications is a Utah-based startup. Its primary focus is on VoIP for enterprises, and specifically hosted VoIP. Jive Communications has 20,000 customers globally The deal will add a suite of unified communications services that will complement and expand on LogMeIn’s existing collaboration products.
2017 - LogMeIn acquires chatbot and AI startup Nanorep
LogMeIn, the company that provides remote access app and new alternative CRM solution Bold360 (launched in June) has acquired for $45 million Nanorep, a startup that develops chatbots and other AI-based tools to help people navigate self-service apps. In essence, its platform helps anticipate what customers are trying to do when they’re on a website — say in a technical support or search situation — and reduces the number of steps needed to get there. It looks like all of Nanorep’s existing business will continue as its tech also gets integrated into Bold360.
2015 - LogMeIn acquired whiteboard app Zamurai
LogMeIn has bought a popular whiteboard app for the iPad - Zamurai to build out the features of its online collaboration and meeting app join.me. The app, which had won several distinctions in the productivity app category, appears to still be live in the app store, but it looks like that may not be the case for long: LogMeIn says that in the future the Zamurai name will go away and the technology, which has now been integrated into new versions of join.me’s apps for the iPhone, iPad and Apple Watch, will now be offered exclusively through join.me. The current Zamurai users will be offered a migration path with the product completely folded into join.me. In addition to whiteboarding, Zamurai was working on other technologies for real-time visual collaboration, and with the team all coming on to LogMeIn, it could point to further enhancements for join.me down the line.
2014 - Symantec discontinued pcAnywhere. Recommend Bomgar instead
Symantec announced that its remote control stand-alone product pcAnywhere is no longer available, and as of next Nov. 3, it will pull the plug on support. Fortunately, Symantec has been working to provide customers with a smooth way to migrate. The company is recommending pcAnywhere customers upgrade to the Bomgar Remote Support Solution, and has partnered with Bomgar to offer customers preferred pricing. Additionally, pcAnywhere has faced security breaches of its own in the past. Back in 2012 Symantec advised pcAnywhere customers to disable their software after its enterprise security source code was stolen and posted on the web. Bomgar’s solution, on the other hand, uses an appliance-based model. Unlike a point-to-point model, which requires firewall configuration changes to work over the internet, Bomgar does not require firewall changes because both the customer and support rep connect to the appliance via outbound connections.
2014 - LogMeIn acquires Meldium to improve remote control security. Beware Zoho Assist
LogMeIn, the provider of remote PC management, is buying Meldium, the startup noted for its password management and single sign-on capabilities. Meldium aims to make it easier to grant and rescind a person’s rights to business apps and data, which in turn makes life easier for companies that hire interns, freelancers or contract employees. Meldium’s promise is that it lets an admin easily disable or delete corporate accounts of a given person without screwing with her personal accounts. LogMeIn plans to integrate it with LogMeIn’s offerings, which include Join Me, AppGuru, LogMeIn Central and LogMeIn Rescue. Meldium competes with companies like Okta and even Microsoft in some cases.