Top 10 Unified Communications software
Last updated: June 02, 2023
Unified Communication software integrates various communication channels, such as voice, video, messaging, etc., within the enterprise.
Microsoft Teams is the chat-based workspace in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
With Avaya platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
With Cisco Unified Communications, your company can connect co-workers, partners, vendors, and customers with the information and expertise they need, access and share video on the desktop, on the road, and on-demand, as easily as making a phone call, facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams, make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
A Complete Unified Communications Suite. Everything you need to break down boundaries and bring together your teams and customers.
Amazon Chime is a secure, real-time, unified communications service that transforms meetings by making them more efficient and easier to conduct. The service delivers high-quality audio and video through an application that is easy to use and stays in sync across all of your devices. With Amazon Chime, meetings start on time, and a visual roster makes them easy to manage.
Oracle Unified Communications is built to support carrier-grade reliability and availability, the portfolio enables enterprises to collaborate at a lower total cost than competing solutions and allows service providers to own the communication experience.
HCL Sametime (formerly IBM Lotus Sametime) is a client–server application and middleware platform that provides real-time, unified communications and collaboration for enterprises. Those capabilities include presence information, enterprise instant messaging, web conferencing, community collaboration, and telephony capabilities and integration.
Unify empowers today's anywhere workers with the tools to communicate and collaborate more productively. By synchronizing technologies, creating an engaging user experience and weaving communications seamlessly into the way businesses operate, we empower an increasingly mobile workforce to work better together.
Simplify the way you communicate - voice, video, messaging, collaboration, conferencing, meetings and call center - with one reliable and easy-to-use solution.
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Latest news about Unified Communications software
2021. 8x8 acquires UC-provider Fuze
8x8, a leading integrated cloud communications platform provider is to acquire Fuze - another player in cloud-based communications for the enterprise (for approximately $250 million). The acquisition will accelerate 8x8 XCaaS (eXperience Communications as a Service) innovation and expand 8x8’s enterprise customer base and global presence. Both 8x8 and Fuze are uniquely recognized in the marketplace. 8x8 was recently named a Leader and Fuze a Visionary in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.
2019. Avaya partners with RingCentral to provide cloud offering
After months of evaluating sale and merger options, Avaya announced a strategic partnership and $500 million contribution from RingCentral. The company, which emerged from a bankruptcy filing in 2017, now faces growing competition from large rivals such as Microsoft Corp and Amazon Web Services. Those rivals deliver similar communications services as software running inside cloud data centers, a capability Avaya has struggled to match but where RingCentral is a major player. Under the deal, Avaya will rely on RingCentral to provide cloud technology in a new offering. Both companies will contribute funding to the sales and marketing of the cloud product.
2018. Google Voice version for enterprise came to G Suite
Google is starting to roll out an enterprise version of its Google Voice service for G Suite users. Google voice has been a long-enjoyed service for everyday consumers, and offers a lot of benefits beyond just having a normal phone number. The enterprise version of Google Voice appears to give companies a way to offer those kinds of tools, including AI-powered parts of it like voicemail transcription, that employees may be already using and potentially skirting the guidelines of a company. Administrators can provision and port phone numbers, get detailed reports and set up call routing functionality. They can also deploy phone numbers to departments or employees, giving them a sort of universal number that isn’t tied to a device — and making it easier to get in touch with someone where necessary. There’s also a spam filtering feature, which will probably be useful in handling waves of robo-calls for various purposes.
2016. Skype for Business is available on Mac
Microsoft announced the launch of Skype for Business for Mac Preview – the business-focused version of Skype’s communications services aimed at a commercial client base. I.T. administrators and individuals can sign up to test the new desktop software, which introduces features like Outlook integration, additional security, and calls that allow for up to 250 people versus Skype’s 25 max. However, Microsoft says invites will roll out first to I.T. admins before becoming more broadly available.
2015. Atos acquires unified communications system Unify from Siemens
France-based company Atos Origin announced it is acquiring Unify for $371M to move into the enterprise unified communications market. Its former owner, Siemens AG now owns a 12% stake in Atos. Atos's acquisition of Unify should be a "win-win" for both companies. Atos is a huge services firm and it picks up one of the leading products in the emerging WCC space. Because it is delivered as an "as a service" model, the product should appeal broadly to not only IT buyers but also lines of business, enabling Atos to sell to a broader audience.
2015. Microsoft begins rolling out Skype For Business (to replace Lync)
Microsoft’s Skype for Business, which is designed to replace the company’s older enterprise communication tool Lync, has become publicly available. The company is also now rolling out Skype for Business Online to its Office 365 customers who currently use Lync Online. With Skype for Business, enterprise customers will have access to software that greatly resembles Skype’s consumer-facing client application in look-and-feel, but it comes with enterprise-grade security and compliance features that allow an IT organization to better administer and control the software’s use internally within an organization. Skype for Business conversations are authenticated through Active Directory and encrypted, and IT can manage the company’s user accounts and deployments. The system also interoperates with companies’ PBX systems or legacy video teleconferencing systems, if need be.
2014. Microsoft enabled video calling between Skype and Lync users
Last year Microsoft enabled Skype-Lync interoperation with text messaging and audio. Today, the video integration also becomes available. Skype users can now video call contacts on Lync, and vice versa, Microsoft announced this morning. To use the now cross-platform video calling feature, you don’t have to do anything differently from before – you just kick off the call the same way you do today. However, video calling is supported only on an up-to-date Lync 2013 client on Android, iOS or Windows and on Skype for Windows desktop. Skype is now working to expand this integration to more platforms, starting with iOS and Android. The change follows a series of deeper integrations between the two products, the latter of which will be rebranded “Skype for Business” sometime in 2015.
2014. Microsoft will rename Lync as Skype for Business
Microsoft will rebrand its enterprise communications solution Lync as Skype for Business in 2015. The change will see Lync’s interface harmonized to something close to the current Skype’s interface. Skype for Business won’t be available until next year. Lync won’t fold into Skype entirely — instead, it will remain a separate application. I saw a demo of an early version of the Skype for Business client last week, and it certainly did appear to be quite similar to how Skype looks now. Users in Skype for Business will able to call regular Skype users from the application. The rebranding fits with Microsoft's strategy to "re-invent productivity" for all, not just business. To that end, it wants to offer a unified experience across services, so consumers and businesses have similar experiences.