Top 10 IT Monitoring software

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2023. New Relic launches Grok, its AI observability assistant



Enterprises and related companies are currently in the midst of integrating large language models into their services. New Relic has announced its own offering Grok, which it claims is the first generative AI assistant for observability. The aim is to leverage a large language model to assist engineers in performing routine tasks within New Relic, such as setting up instrumentation, creating reports, and managing accounts using natural language. The use of these models provides a significant advantage in helping engineers analyze the large amounts of data collected by the service, which is crucial not only for ensuring the performance of a given service but also for managing its associated costs - an increasingly important concern for most enterprises.


2022. New Relic enters the security market with its new vulnerability management service



New Relic, which has long been known for its observability platform, is entering the security market today with the launch of a new vulnerability management service. Aptly named New Relic Vulnerability Management, the service aggregates data from both its own native vulnerability detection system and third-party tools, giving security, DevOps, SecOps and SRE teams a single service for monitoring their software stack for vulnerabilities. The company argues that one if its major differentiators is that this new tool can integrate with third-party security tools. This in turn should help teams prioritize which security risks to focus on (because there are always more than any team can handle), with the new service also helping them to identify which actions to take to remediate those risks).

2022. New Relic launches its new infrastructure monitoring experience



In 2020, New Relic launched its New Relic One platform, its attempt to bring together the many point solutions the company had built over the course of the years under a single umbrella. Last year, New Relic built on top of this — and its NRDB data storage system — with improved network monitoring, an ML model performance monitoring and error tracking tool and more. Today, the company is putting one of the last pieces of this project in place with the general availability of its new infrastructure monitoring experience. Designed to help DevOps, SRE and ITOps teams monitor their infrastructure and quickly resolve issues across public, private and hybrid cloud environments, this new solution is now available to New Relic users.


2021. ControlUp nabs $100M to monitor and improve desktop computing performance



ControlUp, which has built technology for IT teams to monitor and improve performance across their networks, has picked up $100 million in a round of funding that it will be using to continue investing in its tools and to pick up more business. The company’s solution is based around deploying “agents” that exist in the background on a person’s computer that are continually monitoring how applications and the general device is working. These agents are powered by AI, and they can not only identify when, say, a broadband network is too slow, but also provide remediation in the form of automated or non-automated technical suggestions for what a person, or IT person remotely, can do to fix the particular issue.


2021. Cribl raises $200M to help enterprises do more with their data



Cribl, the company developing an “open ecosystem of data” for enterprises that utilizes unified data pipelines, called “observability pipelines,” to parse and route any type of data that flows through a corporate IT system, has raised a $200 million round of Series C. Cribl users can then choose their own analytics tools and storage destinations like Splunk, Datadog and Exabeam, but without becoming dependent on a vendor. Cribl also enables users to choose how they want to store their data, which is different from competitors that often lock companies into using only their products. Instead, customers can buy the best products from different categories and they will all talk to each other through Cribl


2021. CrowdStrike acquires logging startup Humio for $400M



CrowdStrike, a cloud-native cybersecurity company focused on endpoint protection and threat intelligence for enterprises, has announced plans to acquire U.K.-based log analysis and observability startup Humio in a mostly cash deal worth approximately $400 million. Humio emerged as a notable player in the cloud log-management and observability sphere after being founded out of London in 2016 with the native ability to ingest and analyze both unstructured and semi-structured data. The startup had secured more than $30 million in funding from backers like Accel and Dell, with customers including Microsoft and Bloomberg.


2021. SentinelOne to acquire high-speed logging startup Scalyr for $155M



SentinelOne, a late-stage security startup that helps customers make sense of security data using AI and machine learning, has acquired high-speed logging startup Scalyr for $155M. SentinelOne sorts through oodles of data to help customers understand their security posture, and having a tool that enables engineers to iterate rapidly in the data, and get to the root of the problem, is going to be extremely valuable for them. The company sees Scalyr as a product they can integrate into the platform, but also one which will remain a standalone


2021. Employee IT Experience monitoring provider Nexthink nabs $180M



Nexthink, a late-stage startup that wants to help IT serve its internal clients better, announced a $180 million Series D. Nexthink takes the IT monitoring problem from a completely different perspective. It gives IT department a real-time understanding of how employees are experiencing IT. This could involve querying the user base in the same way that HR and marketing survey tools allow companies to check the pulse of employees or customers. By gathering this type of data, it helps IT understand how employees are using the company’s technology choices. This software is aimed at larger organizations with at least 5,000 employees.


2021. Chronosphere nabs $43M to expand cloud native monitoring tool



Chronosphere, the scalable cloud native monitoring tool, has raised $43.4 million Series B and announced that their service is generally available. The startup founders created the open-source M3 monitoring project in 2019 and then launched Chronosphere, based on that project. M3 itself is a fairly complex piece of technology to run. It is solving a fairly complex problem at large scale, and running it actually requires a decent amount of investment to run at large scale, so the first thing we’re doing is taking care of that management. Chronosphere spent most of last year iterating the product and working with beta customers, adding that they certainly benefited from building the commercial service on top of the open-source project.


2020. New Relic acquires Kubernetes observability platform Pixie Labs



New Relic, the publicly traded monitoring and observability platform company has acquired Kubernetes observability platform Pixie Labs. The Pixie Labs brand and product will remain in place and allow New Relic to extend its platform to the edge. From the outset, the Pixie Labs team designed the service to focus on providing observability for cloud-native workloads running on Kubernetes clusters. And while most similar tools focus on operators and IT teams, Pixie set out to build a tool that developers would want to use. Using eBPF, a relatively new way to extend the Linux kernel, the Pixie platform can collect data right at the source and without the need for an agent.


2020. Splunk acquires network observability service Flowmill



Data platform Splunk continues to make acquisitions as it works to build out its recently launched observability platform. After acquiring Plumbr and Rigor last month, the company today announced that it has acquired Flowmill, a Palo Alto-based network observability startup. Flowmill focuses on helping its users find network performance issues in their cloud infrastructure in real time and measure their traffic by service to help them control cost. Like so many other companies in this space now, Flowmill utilizes eBPF, the Linux kernel’s relatively new capability to run sandboxed code inside it without having to change the kernel or load kernel modules. That makes it ideal for monitoring applications.


2020. Splunk acquires Plumbr and Rigor to build out its observability platform



Data platform Splunk today announced that it has acquired two startups, Plumbr and Rigor, to build out its new Observability Suite, which is also launching today. Plumbr is an application performance monitoring service, while Rigor focuses on digital experience monitoring, using synthetic monitoring and optimization tools to help businesses optimize their end-user experiences. Both of these acquisitions complement the technology and expertise Splunk acquired when it bought SignalFx for over $1 billion last year.


2020. Coralogix lands $25M Series B to rethink log analysis and monitoring



Logging and monitoring is expensive because of the sheer amount of data involved. Companies are therefore forced to pick and choose what they monitor, limiting what they can see. Coralogix wants to change that by offering a more flexible pricing model, and today the company announced a $25 million Series B and a new real-time analytics solution called Streama. It allows companies to pick and choose how they monitor and pay only for the features they use. That means if a particular log is only tangentially important, a customer can set it to low priority and save money, and direct the budget toward more important targets. The company differentiates itself from others out there like Splunk, Datadog and Sumo Logic, as a more modern approach to the problem that simplifies the operations.


2020. New Relic is changing its pricing model to encourage broader monitoring



In the monitoring world, typically when you spin up a new instance, you pay a fee to monitor it. If you are particularly active in any given month, that can result in a hefty bill at the end of the month. That leads to limiting what you choose to monitor, to control costs. New Relic wants to change that and is moving to a model where customers pay by the user instead, with a smaller, less costly data component. The company is also simplifying its product set with the goal of encouraging customers to instrument everything instead of deciding what to monitor and what to leave out to control cost.


2020. Log management platform Logit improves its performance



Popular log management and analysis platform Logit have just announced that their improved NVMe (Non-Volatile Memory Express) SSDs backed infrastructure is in place for all Elastic Stacks hosted on the platform. The team at Logit realised that many enterprise-level organisations have yet to reap the benefits of using NVMe for faster more efficient management & analysis of their log data so are pleased to be able to bring this improvement for all new and existing users. NVMe is one of the newest high-performance networking technologies changing the landscape of scalable infrastructure and assisting in decreasing infrastructure costs on a revolutionary scale. This is part of Logit’s continuous improvement of their platform & is offered free of charge to all users as of the end of June 2020.


2020. Cisco grabs ThousandEyes for network-intelligence technology



Cisco has acquired network intelligence software provider ThousandEyes for $1 billion. ThousandEyes firm offers a cloud-based software package that analyzes performance of local and wide-area networks and the internet. Utilizing its world-wide insights into service networks the company also tracks ISP, cloud and collaboration application performance via a family of intelligent cloud, enterprise and endpoint agents. Cisco said it envisions embedding ThousandEyes technology in a variety of its products including its AppDynamics application performance, SD-WAN, WebEx and Meraki families to enhance visibility across the enterprise, internet and the cloud.


2020. Kentik raises $23.5M for its network intelligence platform



Kentik, the company once known as CloudHelix, has raised a $23.5 million. The company’s platform allows enterprises to monitor their networks, no matter whether that’s over the internet, inside their own data centers or in public clouds. The company has been growing 100% compounded year-over-year since it launched in 2015 and now has customers in 25 countries. These include leading enterprises, SaaS companies, content providers, gaming companies, content providers and cloud and communication service providers, he tells me. Current customers include the likes of IBM, Zoom, Dropbox, eBay, Cisco and GoDaddy.


2020. Gartner named 15 top application performance monitoring vendors



Application Performance Monitoring (APM) vendors are expanding their ability to predict how application performance impacts digital business along with increased support for cloud infrastructure, says Gartner. COVID-19 has made it difficult for enterprises to ensure the performance of business-critical apps and the digital experience for their users. To solve these issues, Gartner said it requires the usage of digital experience monitoring (DEM) products – many of which are highlighted in Gartner’s Magic Quadrant -- deployed where employees are located or cloud-based APM solutions to provide complete visibility and meet performance goals.


2020. Checkly raises $2.25M for its monitoring and testing platform for DevOps teams



Checkly, a Berlin-based startup that is developing a monitoring and testing platform for DevOps teams, has raised a $2.25M seed round. The company’s SaaS platform allows developers to monitor their API endpoints and web apps — and it obviously alerts you when something goes awry. The transaction monitoring tool makes it easy to regularly test interactions with front-end websites without having to actually write any code. The test software is based on Google’s open-source Puppeteer framework and to build its commercial platform, Checkly also developed Puppeteer Recorder for creating these end-to-end testing scripts in a low-code tool that developers access through a Chrome extension.


2020. Humio raises $20M to advance unlimited logging tool



Humio, a startup that has built a modern unlimited logging solution, announced a $20 million Series B investment today. Humio wants to build a solution that would allow companies to log everything, while reducing the overall cost associated with doing that, a tough problem due to the resource and data volume involved. The company deals with customers who are processing multiple terabytes of data per day. What’s more, because the solution enables companies to log everything, rather than pick and choose what to log, they can ask questions about things they might not know, such as an on-going security incident or a major outage, and trace the answer from the data in the logs as the incident is happening.


2020. OpsRamp raises $37.5M for its hybrid IT operations platform



OpsRamp, a service that helps IT teams discover, monitor, manage and — maybe most importantly — automate their hybrid environments, today announced that it has closed a $37.5 million funding round. At the core of OpsRamp’s services is its AIOps platform. Using machine learning and other techniques, this service aims to help IT teams manage increasingly complex infrastructure deployments, provide intelligent alerting and eventually automate more of their tasks. The company’s overall product portfolio also includes tools for cloud monitoring and incident management.


2019. Splunk acquired cloud AIOps service SignalFx


Splunk, the data processing and analytics company, has acquired SignalFx for a total price of about $1.05 billion. SignalFx provides real-time cloud monitoring solutions, predictive analytics and more. The acquisition will likely make Splunk a far stronger player in the cloud space as it expands its support for cloud-native applications and the modern infrastructures and architectures those rely on. SignalFx will support Splunk's commitment to giving customers one platform that can monitor the entire enterprise application lifecycle.


2019. Sumo Logic raises $110 million to orchestrate cloud apps with AI



Sumo Logic, a cloud-native, machine data analytics platform delivering continuous app intelligence, has raised $110 million in a series G funding round. The infusion follows a breakout year in which Sumo Logic notched over $100 million in revenue and hit the 2,000-customer mark. It’s now valued at over $1 billion, has more than 500 employees, and counts among its client base Airbnb, Pinterest, The Pokémon Co... Sumo Logic spans 150 apps and integrations — provides analytics and insights to help clients build, run, and secure apps and cloud infrastructures. The funds will be used to expand Sumo Logic’s engineering, sales, and global operations teams, with an emphasis on extending the platform analytics capabilities of its various services.


2019. Zabbix 4.2 adds built-in support of Prometheus data collection



Zabbix Team announced the release of Zabbix 4.2. The latest release of Zabbix is packed with modern monitoring system for: data collection and processing, distributed monitoring, real-time problem and anomaly detection, alerting and escalations, visualization and more. The new version is able to collect data in many different ways (push/pull) from various data sources including JMX, SNMP, WMI, HTTP/HTTPS, RestAPI, XML Soap, SSH, Telnet, agents, scripts and other data sources, with Prometheus being the latest addition to the bunch. Now the 4.2 release will offer an integration with the exporters using native support of PromQL language. Moreover, the use of dependent metrics will give the Zabbix team ability to collect massive amounts of Prometheus metrics in a highly efficient way: this way they get all the data using a single HTTP call and then just reuse it for corresponding dependent metrics.


2018. Google Cloud adds new applications performance monitoring tool



Google added a key ingredient for developers building applications on the Google Cloud Platform - a suite of application performance management tools called Stackdriver APM. It is designed for developers to track issues in the applications they have built instead of passing that responsibility onto operations. The thinking is that the developers who built the applications and are closest to the code are therefore best suited to understand the signals coming from it. StackDriver APM is made up of three main tools: Profiler, Trace and Debugger. Trace and Debugger have already been available, but by putting them together with Profiler, the three tools work together to identify, track and repair code issues.


2018. SolarWinds acquires log-monitoring service Loggly



IT management company SolarWinds has acquired the cloud-based log-monitoring and analytics service Loggly. According to its marketing materials, about a third of the Fortune 500 use the company’s services, including the likes of Lenovo, Pizza Hut and Dell. SolarWinds argues that this acquisition will expand the company’s engineering and analytics expertise and that it will push the company’s overall strategy of building a full-stack monitoring platform. SolarWinds, which has acquired its fair share of companies (including Pingdom) over the years, will keep the Loggly brand and product alive.


2017. Splunk expands machine learning capabilities across platform



Cloud monitoring provider Splunk is enhancing machine learning capabilities to make it easier to surface the data that’s most critical. The Splunk Machine Learning Toolkit has several new key features designed for the DIYers. First of all, there is a new data cleaning tool to get the data ready for the model. Next, there are machine learning APIs to import open source and proprietary algorithms and apply them in Splunk. Finally, there is a machine learning management component to integrate user permissions directly from Splunk into custom machine learning applications. For those who would prefer Splunk to do some of the work for them, there are also new goodies including Splunk ITSI 3.0, which uses machine learning to help identify issues and prioritize them based on how critical a given operation is to the business.


2017. Cisco aquired application performance management software AppDynamics



Cisco acquires AppDynamics for a whopping $3.7 billion. AppDynamics helps its customers monitor the performance of business applications, which help them get a deeper look into the guts and inner workings of their applications. By having a better overview, companies can more effectively spot chokepoints and performance issues that may be potentially holding back transactions and other kinds of action. The idea there is to catch issues before they become major issues and huge headaches for those companies. For Cisco, that means that it’s going to get yet another touchpoint for companies and offer them a more complete stack to help them run their businesses.


2016. Splunk unveiled 300 machine learning algorithms for Operational Intelligence



Operational Intelligence platform provider Splunk has expanded in a significant way the early version of machine learning in its platform to deliver new services and capabilities. It has added machine learning to the core of its platform with a machine learning toolkit that can be installed as a free app on top of the Splunk Enterprise platform. This toolkit provides 300 algorithms for machine learning, 27 of which are pre-packaged out of the box and focus on such categories as clustering, recommendations, regression, classification and text analytics. Splunk has also enhanced the machine learning in its IT Service Intelligence (ITSI) platform it introduced this time last year.


2015. AppDynamics allows to track business transaction from user to server



AppDynamics, a company that helps monitor apps and websites in order to prevent outages (or at least understand why they happened and recover as quickly as possible) announced a major update. The latest version helps identify those big problems that take down a website, but also see much smaller ones that can have a negative impact on the collective or individual experience while using an app or website. In particular, it’s supposed to help customers surface patterns like multiple people having an issue with the shopping cart on an eCommerce site, or following an individual customer through what the company calls a ‘digital journey’, as he or she uses a mobile app or visits the company website. The goal is to help identify performance problems wherever they occur along the way.