Five9 is #3 in Top 12 Call Center software

Five9
Call center software from Five9 is the leading cloud contact center software solution, bringing the power of the cloud to thousands of customers worldwide. Meet your customers in the channel they prefer. Whether it's the phone, web, chat, email, mobile apps, or social media, Five9 has you covered. An innovative technology layer that we call Five9 Connect powers our multichannel applications, delivering better customer engagements, faster response times and empowered agents.

Positions in ratings


#3 in Top 12 Call Center software

Alternatives


The best alternatives to Five9 are: 8x8, Talkdesk, inContact, Avaya, RingCentral, VanillaSoft, Interactive Intelligence, LiveOps



Latest news about Five9


2021. Zoom buys cloud call center firm Five9 for $14.7B



Zoom has agreed a deal to buy cloud call centre service provider Five9 for about $14.7 billion. The proposed acquisition is Zoom’s latest attempt to expand its offerings. In the past year, the video conferencing software has added several office collaboration products, a cloud phone system, and an all-in-one home communications appliance. The acquisition of Five9 — which has amassed over 2,000 customers worldwide including Citrix and Under Armour and processes over 7 billion minutes of calls annually — will help Zoom enter the “$24 billion” market for contact centers