Top 9 Five9 alternatives

Last updated: November 08, 2018
Five9
Call center software from Five9 is the leading cloud contact center software solution, bringing the power of the cloud to thousands of customers worldwide. Meet your customers in the channel they prefer. Whether it's the phone, web, chat, email, mobile apps, or social media, Five9 has you covered. An innovative technology layer that we call Five9 Connect powers our multichannel applications, delivering better customer engagements, faster response times and empowered agents.
The best Five9 alternatives:


8x8


8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.

Talkdesk


World’s Leading Browser-based Call Center Software. Create a Call Center in 5 Minutes. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

inContact


As the leading cloud contact center provider, we are creating tomorrow’s contact center today with innovative call center technology and a commitment to outstanding service. inContact provides cloud contact center management technology that integrates with leading CRM platforms to unify your customer experience (CX).

Avaya Aura


With Avaya Aura platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.

RingCentral


Complete cloud-based phone system for your business. Power your business with comprehensive outbound voice and fax. Your complete all-inclusive phone system. Easy to manage. Instant setup. Unlike most alternatives it provides HD video meetings. Optimize your business communications with enterprise-class voice, fax, text, mobile apps, call handling and BYOD capability. Your phone system seamlessly, integrates with Salesforce, Box, Dropbox, and Google Drive.

VanillaSoft


Imagine a solution where all of your important outbound call center tools are bundled into one platform: that's VanillaSoft. We offer a web-based, turnkey solution for outbound call centers that is user-friendly and easy to set up and manage. It only takes 15 minutes to train a new agent!

Interactive Intelligence


​Customers expect nothing less than service excellence when they contact you. In fact, they deserve the most efficient and knowledgeable experience you can give them. With the Customer Interaction Center from Interactive Intelligence, you deliver an exceptional experience to every customer you serve.

LiveOps


LiveOps cloud-based contact center / virtual call center software with social customer service greatly improves customer service and customer support. With the LiveOps cloud contact center, you can respond from one