SugarCRM vs SuiteCRM


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SugarCRM
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
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SuiteCRM
SuiteCRM is SugarCRM supercharged. It is a free and open source alternative to SugarCRM Professional Edition.
Comparing SugarCRM vs SuiteCRM is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Ok, now let's compare the UI. Looks like SugarCRM has more user-friendly interface than SuiteCRM because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that SugarCRM is more popular than SuiteCRM

Now let's look at the recent activities of our competitors:

- IBM tightens integration with SugarCRM (in 2016)
- SugarCRM gets improved Search, Tagging (in 2016)
- SuiteCRM - free alternative to SugarCRM (in 2013)
- SugarCRM 6 - cloudy open-source CRM (in 2010)
- SugarCRM follows Salesforce strategy (in 2009)
- SugarCRM offers subscription service (in 2004)

Looks like SugarCRM was recently more active than SuiteCRM (at least in our news). We also found some news, in which SugarCRM and SuiteCRM meet head to head:

2016 - IBM tightens integration with SugarCRM. SuiteCRM keeps calm


SugarCRM announced a joint offering with IBM Cloud to increase the security and control on its customer relationship management platform. The IBM integration gives Sugar’s platform the ability to deploy on IBM’s dedicated, private bare metal clouds, which SugarCRM claims will improve the overall security and performance. IBM comprises a global network of 46 cloud data centers, giving Sugar users access to a bigger and faster network. IBM and SugarCRM have had an ongoing relationship. Last September, they announced IBM Marketing Cloud for SugarCRM, which integrated marketing and sales operations around customer experience.

2013 - SuiteCRM - free alternative to SugarCRM to strike back at SugarCRM



You'll say that SugarCRM - is a free CRM itself and you'll be half right. Because there is a free version - SugarCRM Community Edition and paid version (or rather three paid versions: Pro, Enterprise, Ultimate). Compared with paid versions, the Community-edition lacks some important features, primarily - reports, mobile apps, user access control, integrations with Office and other applications. And it's natural that over time, having got on one of the most popular CRM in the world in their hands and large paying customers, the SugarCRM team devotes less and less attention to the free version. Now they spend free time creating inspiring videos in Salesforce style (like one above). Fortunately for us - business users, in this team were idealists who believe that software should be free after all. And they created SuiteCRM - a free open-source system, fully compatible with SugarCRM Pro 7.0. They say that it's easy to move to this system from SugarCRM Community Edition. Many languages are supported.