Updated: August 24, 2020
2019. Jobpal raised $2.7M for its enterprise recruiting chatbot
Berlin-based recruitment chatbot startup Jobpal has closed a €2.5 million seed round of funding. The company has built a cross-platform chatbot to automate candidate support and increase efficiency around hiring by applying machine learning and natural language processing for what it dubs “talent interaction”. The target customers are large enterprises with Jobpal offering the product as a managed service. For these employers the pitch is increased efficiency by being able to rapidly respond to and engage potential job applicants whenever they’re reaching out for more info via an always-on channel (i.e. the chatbot) which is primed to respond to common questions.
2017. LinkedIn launched new desktop version with chatbots
LinkedIn is unveiling redesign of its desktop site, complete with a simpler, app-like look; a new messaging experience that appears as a pop-up on the homepage; and updated search features. LinkedIn said the new desktop version will be rolling out globally over the next few weeks. The new app is moving away from the busy pages of the past and attempting to reduce clutter by reducing the navigation to seven areas: Home (Your Feed), Messaging, Jobs, Notifications, Me (your old profile page), My Network, and Search. Besides LinkedIn has introduced its own form of chatbots. They are little helpers that will suggest things to talk about to “break the ice” with people. They will also suggest people you can chat with at companies if you aren’t even at the ice-breaking point.
2016. Facebook Messenger allowes to build chatbots
Facebook Mesenger will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots like Kik, Line and Telegram that have their own bot platforms. Zuckerberg explained that with AI and natural language processing combined with human help, people will be able to talk to Messenger bots just like they talk to friends. Through the Messenger Platform’s new Send/Receive API, bots can respond with structured messages that include text, images, links and call to action buttons. These could let users make a restaurant reservation, review an e-commerce order and more. You can swipe through product carousels and pop out to the web to pay for a purchase. A new persistent search bar at the top of Messenger will help people discover bots.