Appointment Management software
Updated: April 17, 2021
2021. Sales scheduling platform Chili Piper raises $33M
Chili Piper, which has a sophisticated SaaS appointment scheduling platform for sales teams, has raised a $33 million B round. Chili Piper’s software for B2B revenue teams is designed to convert leads into attended meetings. Sales teams can also use it to book demos, increase inbound conversion rates, eliminate manual lead routing and streamline critical processes around meetings. It’s used by Intuit, Twilio, Forrester, Spotify and Gong. Chili Piper has a number of different tools for businesses to schedule and calendar accountments, but its key USP is in its use by “inbound SDR Sales Development Representatives (SDR)”, who are responsible for qualifying inbound sales leads. It’s particularly useful in scheduling calls when customers hit websites and ask for a salesperson to call them back.
2019. Facebook unveiled automated ad builder and an appointment manager for small businesses
Facebook has launched two new products aimed at small businesses. The first is Automated AdsThe idea is that business owners can answer a few questions about what kind of company they are and about their goals for the campaign. Then based on their answers — as well as the information on their Facebook Page - Facebook will create recommendations for the audience they should target, the budget they should set and even how the different versions of the ad should look and what they should say. And while Facebook said it’s provided lightweight support for booking appointments in Messenger in the past, it’s now expanding that functionality, so businesses can accept appointments and manage all appointments through Facebook and Instagram. These appointments also can be synced with the business owner’s personal calendar, or with third-party appointment tools like MyTime and HomeAdvisor.
2018. Alexa gets smart meeting scheduling
Amazon's Alexa has made it easier for business users to manage personal schedules via voice commands, adding the ability to move appointments and schedule meetings based on participants’ availability. While it was already possible to create and cancel appointments with Alexa, the Smart Scheduling Assistant feature gives users more control, cutting time and effort. To schedule a one-to-one meeting, a calendar must first be linked to a user’s Alexa account.
2017. Jimdo adds Booking app
If your Jimdo Creator website offers services, events or courses that require booking an appointment, our new Jimdo Booking app for Android is perfect for you. You can now create a booking calendar via your smartphone that is displayed to visitors on your website. Once you set up your calendar, visitors can book your services directly on your Jimdo website. As soon as someone books one of your offers, you will receive a push notification directly in the app so you’re always up to date with how many people have made a booking.
2017. Wix gets online booking feature
Wix Bookings makes it easy for customers to schedule appointments and classes right on your website. Spend less time playing phone tag and more time growing your business. You can easily set your working hours, pricing, add and remove participants, choose calendar layout, accept payments on your site using a variety of processors like Square, Stripe, Wirecard and more. Customers can book your solo or group services in website booking widget on desktop or right from their mobile devices on mobile calendar.
2016. Office 365 hets online booking app
Microsoft extanded its Office 365 suite with a new service called Bookings, which will allow customers to schedule appointments with a business using online software. In addition to connecting businesses and customers without the need for a phone call, Bookings will also manage other aspects to appointment management, including sending out confirmations and reminders, handling re-scheduling and cancellations, updating the business staff’s calendar, and more. Businesses are provided with a unique web page that works on both desktop and mobile where customers can select their dates and times based on current availability. Here, they’ll enter in their contact information and book the appointment. The system then automates the rest of the process surrounding appointment management.