Mitel vs RingCentral
May 18, 2023 | Author: Adam Levine
9
Mitel provides complete solutions for your business communications needs. Easily stay connected to your customers and employees anytime, anyplace. The Mitel MiVoice business communications platforms provide extensive communication features, robust call control, and support for a wide range of innovative desktop devices and applications.
Mitel and RingCentral are both well-known providers of cloud-based communication and collaboration solutions, but they have distinct differences in terms of features, scalability, and target markets. Mitel offers a range of communication and collaboration tools, including unified communications, contact center solutions, and collaboration software. It caters to businesses of all sizes, from small businesses to large enterprises, and provides options for on-premises, cloud, or hybrid deployments. RingCentral, on the other hand, focuses on cloud-based communication and collaboration solutions, offering features such as voice and video conferencing, team messaging, and contact center services. RingCentral is known for its scalability and flexibility, making it suitable for businesses of all sizes, from small startups to large enterprises. It provides a user-friendly interface and integrates well with other popular business applications.
See also: Top 10 Business Phone systems
See also: Top 10 Business Phone systems
Mitel vs RingCentral in our news:
2019. Avaya partners with RingCentral to provide cloud offering
After extensive deliberation regarding sale and merger possibilities, Avaya has recently announced a significant strategic partnership with a $500 million contribution from RingCentral. Avaya, having emerged from a bankruptcy filing in 2017, now faces increasing competition from industry giants such as Microsoft Corp and Amazon Web Services. These competitors provide comparable communication services through software deployed within cloud data centers—an area where Avaya has encountered challenges, unlike RingCentral, which is a key player in the field. As part of the agreement, Avaya will leverage RingCentral's expertise in cloud technology to offer a new comprehensive solution. Both companies will contribute funds towards the sales and marketing efforts of this cloud-based product.
2007. RingCentral allows to manage your calls, save money with VoIP
RingCentral, the phone call management service, is introducing a range of VoIP plans known as DigitalLine, providing users with the flexibility to utilize VoIP alongside or in place of their existing landlines. The implementation of the new VoIP system is straightforward and user-friendly. Users have the option to configure incoming calls to be received through VoIP, enabling them to manage and receive phone calls even when they are away from their landline. Additionally, various minute packages are available for making outgoing calls using VoIP, including an unlimited plan for outgoing VoIP calls at an approximate cost of $25 per month. Unlike consumer-oriented VoIP services such as Vonage, Skype, or Comcast's DigitalVoice, RingCentral is primarily targeting the multi-line business community that seeks to efficiently handle multiple lines without the need for additional hardware or staff. This solution is particularly beneficial for small business owners as it offers extensive customization options for handling incoming calls, including the ability to establish advanced rules or dynamically redirect calls using the SoftPhone, a virtual phone call manager.