FieldEdge vs ServiceTitan

June 12, 2023 | Author: Sandeep Sharma
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FieldEdge
FieldEdge provides efficient ways to track customers, dispatches, service history, and more with our field service management software.
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ServiceTitan
The world's leading all-in-one software for residential and commercial HVAC, plumbing, electrical and other service businesses.
FieldEdge and ServiceTitan are both comprehensive field service management software solutions designed to streamline and enhance the operations of service-based businesses. However, there are key differences between the two platforms.

1. Target Market: FieldEdge is primarily targeted towards small to medium-sized service businesses, such as HVAC, plumbing, and electrical contractors. It offers industry-specific features and focuses on the unique needs of those businesses. ServiceTitan, on the other hand, caters to larger service companies across various industries, including HVAC, plumbing, electrical, and more. It provides more advanced features and scalability to support the growth and complexity of larger enterprises.

2. Feature Set: FieldEdge offers a wide range of features, including scheduling and dispatching, job management, customer relationship management, quoting and invoicing, and reporting. It also provides mobile access for technicians and integrates with accounting software. ServiceTitan, while offering similar core functionalities, goes a step further with additional features like inventory management, marketing automation, call center management, and advanced reporting and analytics.

3. Integration Capabilities: ServiceTitan offers extensive integration options with third-party applications, enabling seamless connectivity with accounting, marketing, and other business tools. FieldEdge also provides integrations but with a more limited selection of third-party applications.

4. Pricing Model: Both FieldEdge and ServiceTitan operate on a subscription-based pricing model, typically tailored to the specific needs and size of the business. ServiceTitan pricing may be higher due to its broader feature set and scalability options, while FieldEdge provides a more budget-friendly option for smaller businesses.

See also: Top 10 Field Service software
FieldEdge vs ServiceTitan in our news:

2021. Field-service platform ServiceTitan raises $500M



ServiceTitan, an eight-year-old startup, has experienced significant growth and is currently valued at an impressive $8.3 billion. This valuation is attributed to favorable market trends in homebuilding and energy efficiency, which have positively impacted the company's financial performance. ServiceTitan has amassed a customer base of over 7,500, with more than 100,000 technicians employed across these customers. In total, the company facilitates nearly $20 billion worth of transactions, offering a wide range of services including plumbing, air conditioning, electrical work, chimney maintenance, pest control, and lawn care. The company's success in the vertical Software-as-a-Service (SaaS) industry is unprecedented and reflects its strong market presence.

Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email sandeep@liventerprise.com