Enterprise 2.0 News

12.04.2021
Microsoft will acquire Nuance Communications, a leader in speech to text software, for $19.7 billion. The company says this was about increasing its presence in the healthcare vertical, a place where Nuance has done well in recent years. In fact, the company announced the Microsoft Cloud for Healthcare last year, and this deal is about accelerating its presence there. Nuance’s products in this area include Dragon Ambient eXperience, Dragon Medical One and PowerScribe One for radiology reporting. Nuance has a number of products including Dragon Dictate, a consumer and business text to speech product that dates back to the early 1990s.
30.03.2021
Zoomin, an Israeli startup that uses machine learning, natural language processing and some big data magic to help companies build self-service experiences that bring together information and answers pulled from all of the content that’s being generated by customers and the company itself across various channels, has picked up $52 million in a Series C. Zoomin taps into “content” — the source of its answers — in real time wherever it is being made, and those are also typically the places where Zoomin-generated answers are being delivered, too. Documentation sites, customer service portals, support communities, product applications and anywhere that people are searching for help and chatting are also the typical sources of information that get fed into the Zoomin machine.
30.03.2021
MessageBird, the omnichannel cloud communications platform has acquired video-first customer engagement platform 24sessions. The addition of 24sessions’ video platform gives MessageBird another channel: video. This is a particularly important channel where in-person interactions are being replicated digitally. MessageBird is positioning itself as an “Omnichannel Platform-as-a-Service” (OPaaS). The idea is to easily enable enterprises and medium and smaller-sized companies to communicate with customers on any channel of their choosing.
30.03.2021
Living Security works with over 100 large enterprises to train their global workforces to better protect sensitive data and secure their organizations. Its flagship product — Cyber Escape Room - provides in-person online training sessions. And now Living Security aims to use behavioral data and analytics to measure and manage human risk. It plans to take that data and provide “predictive interventions” to employees. With its “Unify” human risk management platform, Living Security wants to provide an even more scalable solution. The company also plans to use its new capital toward expanding its geographic reach and scaling both direct and channel sales efforts.
30.03.2021
Based in Singapore, Nimbly that develops software that automates business operations, has raised $4.6 million in pre-Series A funding. Nimbly is designed to replace spreadsheets, emails and messaging apps by combining their functionalities into one app. This includes checklists, audits and live video to ensure that standard operating procedures are followed across all locations. For example, restaurants may use Nimbly to see if food safety and hygiene standards are being followed. Nimbly's features include digital checklists, inventory management and field audits that can be accessed through a mobile app.
30.03.2021
Staffbase, which provides an intranet-style internal communications platform for companies, has raised a $145 million. Staffbase has managed to onboard more than 1,000 clients, including Adidas, Audi, BHP, Deutsche Post DHL... The company’s main competitors include Dynamic Signal and Social Chorus. In the category of intranets, competitors include Simpplr and Unily. Staffbase claims its advantages are that it brings together mobile employee apps and intranets into one platform, as well as integrating with the Microsoft 365 ecosystem, as well as the messaging platform Slack.
28.03.2021
ServiceTitan, a startup founded just eight years ago, is worth now, thanks to some massive tailwinds around homebuilding and energy efficiency that are serving to boost the company’s bottom line and netting it an unprecedented valuation ($8.3 billion) for a vertical SaaS company. ServiceTitan now boasts more than 7,500 customers that employ more than 100,000 technicians and conduct nearly $20 billion worth of transactions providing services ranging from plumbing, air conditioning, electrical work, chimney, pest services and lawn care.
26.03.2021
Most headless platforms (which offer back-end infrastructure separate from the front-end shopping experience) allow businesses to build a faster shopping experience, but they’re largely designed for marketplaces where you search, browse and purchase from a traditional product catalog. Swell, which has raised $3.4 million in seed funding, is designed to offer more flexibility when it comes to the underlying business models. It's described as the “future-proof backend” for e-commerce companies, which can grow and adapt with them as their business models evolve. Among other things, the company says it achieves this flexibility by offering API access to every component, as well as native subscription support and an unlimited number of product attributes.

The Best Business Software 2021

Document editors, Email, browsers, file storage...
Project management, group chat, intranet portals, wiki...
Messengers, PBX, telephony, videoconferencing...
CRM, call-centers, presentation, support software...
Marketing software, SEO, Ads, email-marketing, webinars...
Website builders, CMS, web-analytics, merchant services...
Accounting software, warehouse management, ERP...
ECM software, Document management software...
HRM, recruiting software, job sites, freelance marketplaces...
To-Do organizers, calendars, notebooks, news reading apps...
IT Service Desk, antiviruses, cloud management...
Retail, restaurant, hotel, beauty salon, medical practice...