Online meetings software Zoho Meeting is introducing Moderator Controls. Now presenter can lock meetings to minimize interruptions when a useful discussion is underway. Once locked, no one can join. Also you can give anyone a chance to share their screen and illustrate their point using the Switch presenter feature. Participants can share documents, presentations, spreadsheets, or any other application, via screen sharing. Mute individuals or all participants to cancel background noise that might be interfering with your session. If someone inadvertantly joins or is no longer connected to the topic of discussion, just remove them and move on.
Zoho has unveiled a range of updates to Zoho One, its all-in-one cloud app suite, with new analytics capabilities and access to its Zia AI assistant. Zia was initially available within Zoho’s CRM tool, offering suggestions to sales reps based on customer data. It will now be extended across all Zoho One apps, offering contextual information from a variety of sources. For instance, Zia can pull data from Zoho CRM and service desk tool Zoho Desk to inform users of how many customers in the sales pipeline have an open support ticket. Customers will be able to ask Zia things that cross a number of apps, and get a response back that may have come from Zia working behind the scenes with multiple Zoho One apps to get the answer.
Microsoft now allows Alexa device owners to summon its own virtual assistant, Cortana, through their Echo devices, as well as call for Alexa via Cortana. Initially, customers will be able to call up Microsoft’s Cortana through their Echo devices and enable Amazon’s Alexa on Windows 10 devices and on Harman Kardon Invoke speakers. Later, it will arrive on mobile platforms like iOS and Android. Once enabled, the integration will allow Cortana users to ask Alexa to shop Amazon, manage their Amazon orders, and use some of Alexa’s third-party skills. Alexa users, meanwhile, will gain access to Cortana’s knowledge about productivity features including calendar management, their day at a glance, and their email.
Google is starting to roll out an enterprise version of its Google Voice service for G Suite users. Google voice has been a long-enjoyed service for everyday consumers, and offers a lot of benefits beyond just having a normal phone number. The enterprise version of Google Voice appears to give companies a way to offer those kinds of tools, including AI-powered parts of it like voicemail transcription, that employees may be already using and potentially skirting the guidelines of a company. Administrators can provision and port phone numbers, get detailed reports and set up call routing functionality. They can also deploy phone numbers to departments or employees, giving them a sort of universal number that isn’t tied to a device — and making it easier to get in touch with someone where necessary. There’s also a spam filtering feature, which will probably be useful in handling waves of robo-calls for various purposes.
Dropbox announced a new add-on to manage Gmail attachments in Dropbox. It displays the attachments in a side panel after which you can save them if you so choose directly into your Dropbox, and the experience is the same in the mobile app or on the web. Being able to access Dropbox without leaving Gmail or other G Suite tool could potentially save users time and effort spent copying and pasting and switching programs. It's a somewhat surprising partnership, as Google and Dropbox compete on the cloud storage front: Google Drive storage has many of the same features as Dropbox.
Cisco is to buy security firm Duo Security for $2.35 billion. The acquisition feels like a good fit for Cisco. Duo’s security apparatus lets employees use their own device for adaptive authentication. Instead of issuing key fobs with security codes, Duo’s solution works securely with any device. And within Cisco’s environment, the technology should feel like a natural fit for CTOs looking for secure two-factor authentication. Over the last few years, Cisco has made several key acquisitions: OpenDNS, Sourcefire, Cloudlock, and now Duo.
WhatsApp has supported video calling since 2016, but calls were, until now, limited to two participants. With the latest change, the app is upping its support to four total participants. That's a fairly modest increase, particularly compared to other services. Facebook Messenger supports group video calls of up to 50, while Skype supports 25 participants. But the feature is likely more challenging for WhatsApp than some of its competitors. Its video calls, like other messages sent within the app, are end-to-end encrypted by default, for one thing. The company also needs to ensure new features are optimized for people with slower connections and older devices.
Microsoft Edge users no longer need passwords to log onto their favorite websites. All they need is Microsoft's new web authenticator to get in, which relies on fingerprints, facial recognition, and special PINs. This new feature accessible via Windows Hello is akin to Google's and Firefox's authenticators, which launched months ago. So while it's revolutionary for Microsoft, the tech company is pretty far behind. No wonder Edge only holds 4.19 percent of the market share as of publishing time. The purely virtual nature of Web Authenticator means if someone gets ahold of your device, the interloper has no way of getting in, since there is no longer a system on the device to hack. Its entire security process is essentially outsourced to Microsoft as a third party.
Zoho unveiled Zoho Office Platform - a brand new way to integrate, connect, and build solutions over Zoho's world class office editors. It provides a set of simple, easy to integrate APIs to give your apps a built-in document editor. Create, open, and edit documents right from your web app. This is especially helpful for businesses that are building a web application but still need fully-featured office editors to handle document management in-app. You can connect your apps to the Zoho Office Suite using our Open APIs. This will let your app users create, open, edit, convert, publish, and manage Zoho Office documents right from your app. Take a look at our detailed Sheet and Writer API docs to get started.
Google announced two new features for Google Assistant: custom routines and schedules — both focusing on automating things you do regularly, but in different ways. The first lets you trigger multiple commands with a single custom phrase — like saying “Hey Google, I’m awake” to unsilence your phone, turn on the lights and read the news. Schedules, meanwhile, could trigger a series of commands at a specific time on specific days, without you needing to say a thing.