Zoho CRM alternatives

Zoho CRM
Zoho CRM empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Zoho CRM alternatives are:
Salesforce, Highrise, vtiger CRM, SugarCRM
Here are the latest news about Zoho CRM:

28.07.16 Zoho CRM 2016 is now available



Zoho unveiled the new version of its Zoho CRM. The biggest release ever brings multichannel sales, a brand-new email client for salespeople, a marketplace where developers can connect with end users, and other features. Multichannel support for phone, email, live chat, social media, and in-person meetings will let your team make the most of every interaction at a moment’s notice. The new gamification layer Gamescope allows to set up peer-to-peer contests for your teams and make selling fun. You can use badges and trophies to reward best practices and keep your team motivated and see who your top performers are and who could use some more coaching with insights from Advanced CRM Analytics. Zoho Marketplace offers extensions from major SaaS vendors, including MailChimp, SurveyMonkey, Zendesk, Eventbrite, Box, DocuSign, SignEasy, Webmerge and SMS-Magic.



2015 Zoho CRM is now free for 10 users


In order to celebrate 10 years from the launch of Zoho CRM and double-down its commitment to small businesses, Zoho announced free Zoho CRM for up to 10 users. Of course they continue offering other editions, including Zoho CRMPlus, for those whose business needs have evolved. The Free10 plan includes leads, accounts, contacts, sales opportunities, web forms; workflow rule to automate sales follow-ups; documents module to share sales collateral with team; user permissions through roles and profiles. You can seamlessly integrate Zoho CRM with other Zoho business apps, like Campaigns, Support, SalesIQ, Survey, Projects, Reports, Google Apps and other third-party services.



2014 Zoho CRM adds Google AdWords integration, website and social media analytics


Zoho announced the biggest CRM update ever - Zoho CRM Plus. It allows to connect your Google AdWords account to Zoho CRM account so all your data-driven insights are in one place. Thus you’ll be able to close the loop between your online spending and your offline conversions. Another new feature - Zoho SalesIQ provides real-time website visitor intelligence for sales and marketing teams, enabling them to engage visitors, qualify and get them into the sales funnel. Unlike traditional website analytics that focus on aggregate visitor data, Zoho SalesIQ provides intelligence at the individual visitor level. And the third new feature - Zoho Social - provides actionable insights for marketers and companies who want to increase their social media engagement with better content, real-time monitoring and advanced analytics. Zoho CRM Plus is available for $50 per user per month.



2014 Zoho CRM and Zoho Creator mobile apps become free for all customers


Zoho developers say that they have reached 1,000,000 downloads for mobile Zoho apps (iOS and Android) and this number is rapidly increasing. So they decided to make the Zoho CRM and Zoho Creator mobile apps free for all customers, on any edition. Which means, you now have complete functionality (read and write access) to the mobile apps, irrespective of the edition. Zoho's online CRM is free for 3 users and allows to manage your sales, marketing, customer support, and inventory in a single system. Zoho Creator is an online visual database app builder that makes it extremely easy for business users to build their own custom apps. Other Zoho's apps like Zoho Vault, Zoho Mail and Zoho Campaigns have their mobile apps free as well.



2013 How Zoho was "helping" Salesforce users


Last week the biggest IT conference Dreamforce took place and as usual for these big vendor events, it didn't escape some funny marketing tricks. Competitors are always trying to drive customers from a company that owns a conference (in this case, Salesforce) and invent original ideas. For example, that's how Microsoft tried to spoil Salesforce conference and Salesforce picketed Oracle conference. At this time, was Zoho's turn. Though Zoho's CEO, Sridhar Vhembe, has the personal offense with Marc Benioff, he didn't try to troll Salesforce at its event. Instead, he ordered to help Salesforce users. After all, they have to pay big money monthly for CRM-system and even a ticket to the conference costs $1,000 . So Zoho gave Salesforce customers free pedicab rides to whatever their destination was – their next session, party or their hotel. It was something like free Zoho CRM test drive.

And for lunch they gave Salesforce.com customers free snacks to taste a piece of Zoho


with such napkins:


Do you think Zoho has just wasted money to entice a couple of Salesforce customers? Of course not, because the main benefit of this campaign came from the social networks in which people talked about Zoho: