Viber vs WhatsApp


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Viber
Viber is a mobile app that provides free international calls and text messages to other Viber users using 3G or Wi-Fi. Uses your existing contact list - check out which of your phone contacts and friends is already on Viber so that you can call and text them for free.
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WhatsApp
WhatsApp Messenger is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. WhatsApp Messenger is available for iPhone, BlackBerry, Android, Windows Phone and Nokia and yes, those phones can all message each other! Because WhatsApp Messenger uses the same internet data plan that you use for email and web browsing, there is no cost to message and stay in touch with your friends. Secure WhatsApp alternatives are Signal and Telegram.
Comparing Viber vs WhatsApp is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Let's start with videos. We think that WhatsApp has better video than Viber



Ok, now let's compare the UI. Looks like WhatsApp has more user-friendly interface than Viber because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that Viber is more popular than WhatsApp

Now let's look at the recent activities of our competitors:

- WhatsApp launches business-accounts (in 2017)
- Viber acquired shopping keyboard startup Chatter Commerce (in 2017)
- Viber introduced secret chats with self-destructing messages (in 2017)
- Viber adds e-commerce feature (in 2017)
- WhatsApp enabled two-factor authentication for everyone (in 2017)
- WhatsApp launches video calls (in 2016)
- Viber launched Public Accounts for businesses (in 2016)
- WhatsApp launched desktop version for Mac and Windows (in 2016)
- Viber adds end-to-end encryption and hidden chats (in 2016)
- WhatsApp now supports full end-to-end encryption (in 2016)

Looks like WhatsApp was recently more active than Viber (at least in our news). We also found some news, in which Viber and WhatsApp meet head to head:

2017 - WhatsApp launches business-accounts to compete with Viber


Messager WhatsApp (that belongs to Facebook) is experimenting with giving businesses verified accounts on its platform. Business accounts will be displayed with a green tick badge next to them (like in alternative messenger Viber) — which denotes that WhatsApp has “confirmed” their phone number belongs to a business account. WhatsApp will also offer a free app WhatsApp Business to small-to-medium sized businesses, though it hasn’t outlined the specific functionality of the app. The enterprise solution will allow global companies “to provide customers with useful notifications like flight times, delivery confirmations, and other updates”. For now you can register business account only if invited by WhatsApp.

2017 - Viber adds e-commerce feature. Whatsapp keeps calm


Messaging app Viber (owned by e-commerce company Rakuten) wants to monetize on e-commerce without turning to stupid advertising. Viber will start to present users with items for sale, inspired by your current chat, when you press a small shopping bag icon at the bottom of the screen and search for items.  The feature is due to go live in the U.S. first, on March 6, before Viber looks to roll it out to other markets. Initially the shopping feature will not be letting users make purchases directly on Viber itself — they will either be redirected to the relevant page in a brand’s app via a deeplink.

2017 - WhatsApp enabled two-factor authentication for everyone. Viber should better react


WhatsApp is making two-factor verification possible for all of its one billion plus users. By using a passcode to verify your phone number it decreases the likelihood a WhatsApp account can be accessed by a third party. WhatsApp, which has been heavily criticised for sharing user information with the Facebook family of companies, says providing it with your email address will allow for two-step verification to be turned off if the passcode is forgotten. WhatsApp says two-step verification is an optional feature. To turn it on, make sure you have the latest version of the app, and go to Settings. From settings, visit account, then two-step verification and press enable.

2013 - Viber launched desktop version to take on WhatsApp



Mobile video chat Viber managed to gain popularity while Skype was very slow in its moving to mobile platforms. And now it already has 200 million users and it seems to be the first in line of those services who wants to replace Skype as an independent communications app. Yesterday Viber released the desktop versions for PC and Mac. However, to start using them, you still have to install the mobile app first, because in Viber the accounts are linked to phone numbers. The most interesting feature in Viber's desktop version is that you can move seamlessly from desktop to smartphone and back without terminating the call. In addition, all messages (and contacts, of course) are automatically synced between the mobile and desktop versions and incoming call comes only to the device (computer) on which you are working right now.