Capsule CRM vs Salesforce


24
Capsule CRM
The easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.
58
Salesforce
Most-popular CRM. Easy collaboration. Proven cloud platform. Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before. With no software or hardware to install, you're up and running—and seeing a positive impact on your business—quickly. Free Salesforce alternatives for small business are: Zoho CRM, Bitrix24, CapsuleCRM, Insightly, FreeCRM. If you are looking for open-source self-hosted Salesforce alternatives pay attention to SugarCRM, SuiteCRM, vtiger.
Comparing Capsule CRM vs Salesforce is like comparing apples to oranges. Because your business is unique and nobody except you can decide, which is better for your company. But we can add some fun to your research and suggest some new comparison parameters.

Ok, now let's compare the UI. Looks like Capsule CRM has more user-friendly interface than Salesforce because it's bigger. At least on our screenshots


To compare the popularity of the solutions we counted how many alternatives people search for each of them on the Internet. And it turns out that Salesforce is more popular than Capsule CRM

Now let's look at the recent activities of our competitors:

- Salesforce wants to block Microsoft acquisition of LinkedIn (in 2016)
- SalesforceIQ integrates with Outlook (in 2016)
- Salesforce released new Lightning CRM with SteelBrick integration (in 2016)
- Salesforce connects to file-storage services. SharePoint Online is the first (in 2014)
- Salesforce enables enterprises to create their own App Stores (in 2014)
- Salesforce unveiled Analytics Cloud (in 2014)
- Salesforce to add video support and new interface (in 2014)
- Salesforce integrates with wearables (in 2014)
- New friends: Satya Nadella and Marc Benioff (in 2014)
- Salesforce 1 - really cool thing for your business (in 2013)

Looks like Salesforce was recently more active than Capsule CRM (at least in our news). We also found some news, in which Capsule CRM and Salesforce meet head to head:

2010 - Salesforce goes into amoral crowdsourcing to keep up with Capsule CRM

Jigsaw
Nowadays the confidentiality of personal information is not so important. Especially for sales guys, like Salesforce's management. Today, Salesforce has acquired Jigsaw, which TechCrunch's Mike Arrington at first called evil and then simply amoral. Jigsaw - is a huge (21 million) online database of contacts and companies, filled by crowdsourcing: users add contact information of other people (without their knowledge) usually from business cards. When the service appeared in 2006, it paid people $1 for each added contact. Then Jigsaw sell the access to contacts database to companies using cold calling (or spammers). And there was no way to remove your contacts from the service.

A year ago, Jigsaw added the ability to delete personal data and stopped paying for the adding contacts. Now, users just get points for this and then buy access to other contacts (i.e. sales persons are exchanging their contacts). That was the moment when the services went from Evil to Amoral.

But despite its amorality Jigsaw has always been financially successful. It received $12 million funding from respectable investors, and its revenue has risen to $30 million per year. And now, Salesforce has purchased it for $142 million.

Salesforce already can pull contact information from Facebook, LinkedIn and other social networks. So that Jigsaw base will be quite appropriate to them.