Basecamp vs Zoho
Last updated: July 30, 2017
Basecamp tackles project management with a focus on communication and collaboration. Making to-do lists and adding to-do items literally just takes seconds. Basecamp is optimized to make the things you do most often really fast and really easy. Basecamp mobile is especially made for popular mobile devices like iPhone and Android. Basecamp free alternatives are Trello and Asana. If you are looking for open-source self-hosted Basecamp alternatives pay attention to RedMine or ProjectPier.
The Zoho Office Suite is an alternative Web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM), project management, invoicing and other applications. Zoho helps you get more sales, get paid, support your customers and make your business more productive.
Latest news about Basecamp and Zoho:
30.07.17. Zoho launched Operating System for Business. Zoho released it's biggest market launch ever - Zoho One. It's a broad and cohesive set of applications that work collectively to run an entire business on the cloud. It includes more than 35 web applications (CRM, Books, Mail, Docs, Projects, Invoice, Campaigns and others) and an equal number of mobile apps—under a single sign-on, with centralized administration and provisioning—making it a true operating system for any business. While each application punches above its weight against alternatives, collectively they deliver a knockout punch. The pricing starts at €35 per employee month-to-month.
22.02.17. Zoho offers free online office for 25 users. Zoho is the world champion in making SaaS services for small business. They created so many services that you can easily loose your mind looking through the list. To make it more simple and attractive, Zoho now offers a bundle of 9 most popular services under the title Zoho Workplace. It includes email Zoho Mail, text editor Zoho Writer, spreadsheets Zoho Sheet, presentations Zoho Show (with audience engagement tool Zoho Showtime), cloud storage Zoho Docs, intranet messenger Zoho Chat, site builder Zoho Sites, internal social network Zoho Connect. And the most exciting is that all this if free for 25 users. Moreover, if you invite other companies to the service you can get 25 more free users. It's a great offer while the competitors (Office 365 and G Suite) don't provide free version at all.
06.08.14. Basecamp app is available for iPad. Popular project management service Basecamp has released the official app for iPad (before it offered only iPhone and Web versions for iPad users). The app allows to check in on your projects from anywhere, shows you the latest news on each project, jump in on a discussion and post your thoughts, view progress as team members complete to-dos and upload files. Everything from your projects is available, so you can refer to a document or make a decision no matter where you are. The app is quick and responsive, its interface is clean and well organized.
06.02.14. 37Signals renames to Basecamp, discontinues development of other products. 37Signals was one of pioneers on the SaaS market. In 2004, they launched the project management service Basecamp, which still remains one of the most popular apps in this category. Today it's used by 15 million users. Many of them believe that Basecamp is the trendsetter in web-app design. But besides Basecamp everybody know 37Signals CEO - Jason Fried. He is the author of books Getting Real and ReWork. He is a huge fan of small business and startup spirit. Despite the great success of Basecamp he managed to keep the company in the format of startup (now it employs just 43 people). Jason even tried to reduce the number of customers to restrain growth. And now he has come up with a new idea - to frozen the development of all other products (CRM system Highrise, group chat Campfire, task-manager Ta-Da List, wiki Writeboard, organizer Backpack) and focus all attention on Basecamp.
2013. How Zoho was "helping" Salesforce users. Last week the biggest IT conference Dreamforce took place and as usual for these big vendor events, it didn't escape some funny marketing tricks. Competitors are always trying to drive customers from a company that owns a conference (in this case, Salesforce) and invent original ideas. For example, that's how Microsoft tried to spoil Salesforce conference and Salesforce picketed Oracle conference. At this time, was Zoho's turn. Though Zoho's CEO, Sridhar Vhembe, has the personal offense with Marc Benioff, he didn't try to troll Salesforce at its event. Instead, he ordered to help Salesforce users. After all, they have to pay big money monthly for CRM-system and even a ticket to the conference costs $1,000 . So Zoho gave Salesforce customers free pedicab rides to whatever their destination was – their next session, party or their hotel. It was something like free Zoho CRM test drive.
2013. Salesforce and Zoho launch support chat apps. Yesterday Salesforce said: "Customers want to get support via their phones." Stop! This is how it was before. If something happened, you took your phone and called support. And then Salesforce said that people don't want to call, but want to get support online - on the provider site or in social networks. And now, we should call again? No. Salesforce means that now people want to get convenient online support, not only via computer, but also via their small phones. That is why yesterday Salesforce launched the new mobile app Service Cloud Mobile, which includes mobile chat, mobile knowledge base interface, and even mobile browsing (co-browsing). And all these features can be embedded directly into your mobile app, providing maximum convenience for customers. The chat service costs $50/month for 1 operator.
2013. Basecamp launches mobile app for iOS. Mobile applications have won over HTML5. At least at the current stage. Jason Fried, the head of the super popular project management service Basecamp, never intended to follow fashion trends or making something just for PR. He always did what he considered necessary for the effectiveness of his product. For a long time his position on mobile access to Basecamp was following: "We won't chase the variety of mobile platforms, but will do what we can do best - create and develop the Web-interface." Therefore, so far Basecamp for mobile devices was available only as a web app. But at last Jason has come to the conclusion that the native client would be more convenient, and from now Basecamp is available as a native app for iPhone / iPad. The app is free and features the new beautiful style of the web version.
2013. Basecamp Personal - SaaS with no monthly charges. 37Signals, the maker of the popular SaaS project management app Basecamp, always invent something interesting and innovative. This time they coming up with the new service Basecamp Personal, intended for small teams (projects), for which the regular Basecamp is too expensive. Earlier Basecamp used to provide a free version for one project and it was very popular. But as you know, 37Signals want to have fewer clients and more money. Therefore, they decided to create a paid version for 1 project and 5 users. But how beautiful they did it...
2012. Zoho will work on top of the Google Drive. Looks like guys from Zoho are not going to create their own file storage and syncing service. Instead, they will use the product of their "friends" from Google - Google Drive. Yesterday, Zoho has launched the integration of its office suite (Writer, Sheet and Show) with Google Drive, which lets you open documents stored on Google Drive in these online Zoho apps. You just need to install Zoho editors from the Chrome Web Store, and then the integration will be enabled not only in Chrome, but in all other browsers. This integration demonstrates the potential of Google Drive as a cloud storage for third-party apps. Various project management systems, CRM, intranet solutions can use Google Drive as an external storage, which also enables file access on any mobile platform. And the third-party developers can be assured in Google's decency, because even competing Zoho apps passed the moderation.
2012. Zoho to close a number of services. Unbelievable: SaaS-provider Zoho, that has always wanted to get into the Guinness Book of Records by the number of created services, is now pruning its garden. In the end of the year 6 Zoho products will be closed: 1. Zoho Challenge - tool for testing job candidates. 2. Zoho CommentBox - social customer support app (our review). Apparently, the company has finally noticed that they have another similar service. 3. Zoho Planner - Online organizer. Probably, Zoho Planner wants to entice users to pay for Zoho Projects. 4. Zoho Plugin for Office - add-on that allows to co-edit Word, Excel and Powerpoint documents. 5. Zoho Share - document publishing service (ala SlideShare). 6. Zoho Viewer - online file viewer. The official reason of the closure - the desire to focus on the more successful services. And it sounds very reasonable, because even Google can't support such a large number of services.
2012. New Basecamp: All ingenious is simple. As one of the Enterprise 2.0 classics said: "If I had more time, I would have created a simpler application". That's how 37Signals (the company behind the project management app Basecamp) is spending its time. Basecamp was launched about eight years ago and since then it remained almost unchanged. Every new feature was added only if it was really necessary. Due to this, Basecamp has retained its simplicity and effectiveness. But it turned out that the Basecamp developers during all these years not only defended the app from the complications, but also have been inventing more perfect and simple structure. And this year they decided to roll it out. It's hard to believe, but the new version of Basecamp is even easier and more effective.
2011. Zoho Mail takes on GMail. As known, Zoho uses to make friends with Google. Despite the fact that both companies are developing online offices for SMB, Zoho always combines its applications with Google Apps, rather than compete with them. Zoho is the champion by the number of applications in the Google Apps Marketplace (i.e. integrated into Google Apps). And maybe that's why Zoho for a long time didn't touch the holy grail of Google Apps - email app GMail. In fact Zoho launched it's email service (Zoho Mail) almost two years ago, but it was just a personal email service. It was as functional as GMail and even allowed to use your own domain, but it had no administrative panel that allows to create accounts and manage security policies. So it couldn't be used as a corporate mail server. Now it can.
2011. Zoho launched online accounting service Zoho Books. Zoho has finally filled the most evident gap in its package of online applications for small business - released the online accounting service Zoho Books. Now we can state with full responsibility that Zoho provides the complete set of tools for small business. Zoho Books allows to control financial flows, bank accounts, create and send invoices, receive payments via PayPal or credit cards, plan revenues and expenses. It's integrated with Zoho CRM, Email, and spreadsheets, making it more suitable for accountants and other staff. Zoho Invoice users will be given a simple way to upgrade to Zoho Books. Zoho Books - is the first Zoho product that has no free version. Only the 30-day trial. This is not surprising, since in most small companies there is only one accountant and providing a free single-user version would be nonsense. So the service costs - $ 24/mes for single account. For each additional user you will have to pay extra $ 5 per month.
2010. 37signals Suite - the new rival for Google Apps. 37Signals decided to market a combined package of its key SaaS services for business - 37signals Suite, similar to how Google sells its services as Google Apps. 37signals Suite includes Basecamp (project management system), Highrise (CRM system), Campfire (group chat, which can be used as communication tool in this bundle) and Backpack (group organizer+wiki, which can be considered as an intranet portal in this bundle). The integration between applications in the package doesn't rock for now, but at least the user base will be unified. 37signals Suite is prices so that in most cases it's cheaper to buy the whole suite than two separate services. Price starts at $99 per month - for 35Gb of memory, 35 projects in Basecamp, 20000 contacts in Highrise, 5000 pages in Backpack, 50 simultaneous chats in Campfire. Though it seems much more expensive than the cost of Google Apps (50$/year), but you shouldn't forget that Google charges this fee for each user, and in 37Signals Suite the number of users is unlimited.
2010. Jason Fried: We want fewer customers. Basecamp increased prices (sort of). Let's start from what happened last week. Without any announcements 37Signals dropped a low end plan from the Basecamp sign-up page ($24/month for 15 projects and 5GB of disk space). Now, the cheapest option on this page is $49 for 35 projects and 15 GB. Of course, this caused a loud reaction of bloggers and competitors. Bloggers started speculating that Basecamp feels so confident that has lost interest in small business. Competitors started pitching their alternative services and Zoho even pushed the promotion for customers switching from Basecamp to Zoho Projects. 37Signals co-founder Jason Fried has clarified the situation. "In fact, Basecamp hasn't raised prices. Existing users continue to pay the same price for the same subscription plans. The company is just experimenting with the sign-up page design. The $24 plan is still available (inside) for those who sign-up for free account and then wants to upgrade". Nevertheless, the idea of the experiment is clear: Basecamp focuses on the more "expensive" clients. Here's why:
2010. Google offers to login via SMS, Zoho - via OneLogin, Apple - via facial recognition. Today, Google has significantly improved Google Apps security by implementing two-factor authentication. If an account administrator activates this feature, users after entering Google Apps login / password will need to enter a secret code that will be sent to them via SMS, or generated by mobile application or dictated via phone call. Thus, even if somebody steals your Google login and password - he won't be able to use them without your phone. Such security scheme is used in many online banking and online payment systems. At the moment the new feature is available in Google Apps Premiere Edition. Soon it will appear in free Google Apps accounts, as well as in personal GMail-accounts.
2010. Online Office Search: Google vs Zoho. At last Google (aka Search giant) has decided to make the search in Google Apps more convenient. We can't say that until now it was bad, but if you wanted to find an email - you had to open GMail, if you wanted to find a document - you opened Google Docs, etc. Thus, to get a full view about any client or task you had to collect data from various sources. Now GMail has added a new feature called Google Apps Search that allows to the search for documents from Google Docs and pages from Google Sites right inside your inbox (you can activate this feature in the GMail Labs). Unfortunately, this search does not include results from Google Calendar and Google Notebook. Unlike Google, Zoho was more fundamental in online office search. Early this summer it released Zoho Search, which is a separate service (like google.com) that can search in all major Zoho apps. As you can see, Zoho prefers to create new services, and Google is positioning GMail, as the primary user interface for all Google Apps applications.
2010. Jason Fried: Why modern workplaces don’t work. Jason Fried, 37Signals co-founder, exactly knows how to create beautiful systems. Basecamp users and Ruby on Rails developers know this. Recently he published the video with his vision of how to create a beautiful workspace (on the example of 37Signals) and how online tools can help. Jason started with the fact that in most companies collaboration is organized absolutely wrong. It's based on the constant interruptions. Employee just turns on the computer, and the interruptions begin: instant messages, email notifications, phone calls and of course, co-workers that come and ask something. No one can work productively in such environment. And, often collaboration software (especially messengers and microblogs) doesn't help to mute this noise, but increase it.
2010. Social Layer in Zoho? Facebook.. Perhaps the main purpose of all enterprise social tools that are now widely deployed in business applications, is to create a Team environment at work. When employees know more about each other, they are more interested in working together and achieving common goals. And where can you find out more about a person? Most likely, in the external social network (like Facebook), he (or she) would express himself better than in the intranet profile. So, why not use Facebook as an internal social network? Today it has become especially easy for Zoho users. Zoho has added support for Facebook Connect and enabled logging in their applications using Facebook account.
2010. Zoho goes SMB 2.0. Zoho's Chief Evangelist, Raju Vegesna, in a brief interview to CloudAve shared his vision of Zoho strategy and the nearest plans of this SaaS provider. Of course, the most interesting is how Raju sees Zoho in future on the market where it competes with Google, Microsoft and Salesforce. In his opinion, Zoho will remain an independent company and will become the leading provider for small business. He even suggeted the term SMB 2.0 (opposed to Enterprise 2.0). The clear positioning Zoho on small business will enable them to compete with IT giants, that are primarily targeting large clients. After all, affordable price, suitable functionality and positive feedback from other users matter more for small business than the big vendor name. That's why Zoho, instead of spending millions on advertising, sales army and partner network, invests all the resources to the software development.