Top 10 Social Media Monitoring and Management tools
Last updated: October 16, 2019
Social Media Management systems allow to monitor social networks (Facebook, Twitter, etc), track and analyse mentions of your brands and products, organize and manage social marketing campaigns and measure their impact.
The leading social media dashboard to manage and measure your social networks. Manage multiple social networks. Schedule tweets and messages. Track brand mentions. Analyze social media traffic. HootSuite free alternatives are Tweetdeck and SocialOomph.
HubSpot is the world’s leading inbound marketing and sales platform. Over 10,000 customers in 65 countries use HubSpot’s award-winning software, services, and support to create an inbound experience that will attract, engage, and delight customers.
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Create an exceptional brand experience across networks. Sprout's collaborative environment ensures smarter, faster and more efficient social communications.
Buffer is a software application designed to manage social networks, by providing the means for a user to schedule posts to Twitter, Facebook and Linkedin. Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share posts for you through the day.
Lithium engages your social customers with habit-forming community experiences. We help you find your biggest advocates, tap their passions, and motivate them to participate so you can make good things happen for one another. They engage, you get brand buzz. They get better customer service, you save money. They make confident purchases, you watch sales grow.
Sprinklr offers the only Social Media Management System that enables global scale for the social enterprise with social media analytics. Increase profits, reduce costs, and boost efficiency by bringing the voice of your customer deep into your enterprise. Make social an integral part of your business from marketing and customer service, to sales and beyond. Purpose-built for large enterprises to ensure the voice of the customer is heard and acted upon by every employee
TweetDeck is a social media dashboard application for management of Twitter accounts. The most powerful Twitter tool for real-time tracking, organizing, and engagement.
Sysomos offers innovative social media monitoring tools that deliver actionable data. Sysomos MAP and Heartbeat enable new levels of social intelligence. Sysomos helps you monitor, analyze, gather insights and ultimately, make the decisions that allow you to create better products and services for your customers.
Powerful social media monitoring and analytics tool, chosen by pioneering brands and agencies all over the world.
Socialbakers (preferred Facebook marketing developer) is a company offering monitoring and tracking tools for analysis of social networks that are used for comparing social media stats and metrics. It's a user friendly social media analytics platform which provides a leading global solution that allows brands to measure, compare, and contrast the success of their social media campaigns with competitive intelligence.
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Percolate is The System of Record for Marketing, a complete web and mobile software platform to manage all your marketing in one place. Percolate is the only software designed for your brand. Our platform encodes the strategic and visual elements of your marketing, including target audiences, channels, business objectives, and identity guidelines to make everything you do more efficient and inspired.
Sendible is a social media management, monitoring & analytics tool to help businesses find new customers & manage their social media presence. Sendible is a platform for engaging with customers, measuring results and monitoring your brand across multiple social media channels at once.
Social media management software for growing businesses. Manage multiple social networks, schedule unlimited posts, monitor keywords, and collaborate with your team — all from a single dashboard.
The Leading Community Management Service for Twitter. Focus on Your Top Influencers, supporters & potential leads. Actionable Insights: whom to follow, whom to reply, whom to thank. Stress-Free Social Productivity: Commun.it analyzes relationships & helps you focus on the right people.
UberSocial will keep you up-to-date while you're on-the-go, offering lightning-fast functionality, curated content, customization options, and a richer, more user-friendly Twitter experience.
Topsy Social Media Analytics allow you to search by time & place, set alerts, and analyze sentiment for every tweet ever made. Search our entire database free.
Power any decision with social data. We aggregate, process and deliver social data to every part of your business. One platform to access the world’s social media, blogs and news services including Twitter, Facebook, Tumblr, and more.
Everypost is the social media publishing tool most acclaimed by content professionals and social marketers. Everypost is the easiest and most convenient app to post multimedia content across multiple social platforms. With Everypost you can now customize your content per social network or just write and forget about the limitation of 140 characters. Enjoy a whole new way about posting.
The tools you need to engage people with the voices they trust: their own. Discover user-generated content, capture the moments in time that tell your brand story. Categorize, tag and save your favorite social content for the perfect moment. Publish quickly and easily to your site, no coding required. Engage audiences with their own experiences, increasing loyalty and time on site from a single, unified location.
dlvr.it provides bloggers, publishers and brands a way to instantly syndicate content and expand their reach on the social web and into new channels. Our tools make it easy to manage and measure the flow of your content everywhere your audience is. dlvr.it publishes your media, your blogs, all your content to your social channels, ensuring your audience sees it instantly.
Netvibes is the all-in-one dashboard intelligence platform for real-time social media monitoring, social analytics, brand sentiment, reputation management, news aggregation, data analytics and real-time intelligence. Analyze all your social+enterprise data. Keep your team on track with real-time alerts, colorful visualizations and automated reporting.
Bottlenose illuminates the Trending Topics, People & Emotions affecting your business right now. Our trend visualization reveals what matters to your business in real-time. It enables you to pinpoint surging trends as they’re happening, without ever needing to know where to look for them.
Latest news about Social Media Monitoring and Management tools
2019. Reputation.com raised $30M more to help enterprises manage their reputation online
Reputation.com, which works with big enterprises in areas like automotive and healthcare to help improve their visibility online and provide more accurate reports to the businesses about how their brands are perceived by customers and others, has raised $30 million in equity financing. The company competes with other firms that provide services like SEO and other online profile profile management and sees the big challenge as trying to convince businesses that there is more to having a strong profile than just an NPS score (providers of which are also competitors). So, in addition to the metrics that are usually used to compile this figure (based on customer feedback surveys typically), Reputation.com uses unstructured data as well (for example sentiment analysis from social media) and applies algorithms to this to calculate a Reputation Score.
2018. Zoho Social got richer analytics, support for Google My Business
Social media management software Zoho Social has added revamped Reports tab that includes new data sets and graphs in an all-new interface, built from the ground up. The new Reports tab gives you a summary of your stats such as Audience demographics, Posts and Engagement analytics, Performance, and Reach & Impression, while also letting you dive deep into each one of these areas. It will also include custom dashboards for our Professional and Agency edition customers. The new Google My Business integration can help businesses schedule and publish posts to their GMB accounts, view and reply to the reviews they’ve received on their listings, and manage their presence across multiple locations using their GMB account on Zoho Social.
2018. HubSpot added customer service tools to its marketing platform
HubSpot is expanding beyond sales and marketing with the official launch of its Service Hub for managing customer service. It includes an universal inbox for all your customer communications, a bot-builder to automate some of those customer interactions, tools for building a company knowledge base (which can then be fed into the bot-builder), tools for creating surveys and a dashboard to track how your service team is doing. ServiceHub benefits from being integrated with HubSpot’s existing products, allowing businesses to track their interactions with a customer across sales, marketing and support.
2017. Lithium Technologies acquires Jive extranet community business
ESW Capital announced plans to sell Jive's external community business, Jive-x, to Lithium Technologies. ESW Capital bought Jive in May for a reported $462 million in cash and folded the software company under its Aurea portfolio of companies. Company officials said today's deal allows Jive to focus on its intranet solution while boosting Lithium's footprint in online communities. San Francisco-based Lithium offers social media management solutions and online community products.
2017. Hootsuite acquired Snapchat analytics tool
Hootsuite, a platform that helps enterprises and brands manage their presence on social media, has acquired a Snapchat analytics solution from Naritiv to help customers track their activities on this social platform. Hootsuite today allows its customers — 15 million in total, with “hundreds of thousands” taking the paid tier of service — to manage social media across dozens of sites, from Twitter (where Hootsuite first got its start) and Facebook through to LinkedIn and many more. Today’s acquisition signifies Hootsuite’s first move to bring Snapchat into that fold.