Top 10 Issue and Bug Trackers
Last updated: September 07, 2022
Issue tracking systems allow to manage and maintain lists of issues, as needed by an organization and used by customer support departments and software development teams to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees.
JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean, fast interface for capturing and organising issues with customisable workflows, OpenSocial dashboards and a pluggable integration framework, JIRA is the perfect fit at the centre of your development team.
Redmine is a flexible alternative project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database. Redmine is open source and released under the terms of the GNU General Public License v2 (GPL).
GitLab offers git repository management, code reviews, issue tracking, activity feeds and wiki’s. Enterprises install GitLab on-premise and connect it with LDAP and Active Directory servers for secure authentication and authorization. A single GitLab server can handle more than 25,000 users but it is also possible to create a high availability setup with a multiple active servers.
Bugzilla is server software designed to help you manage software development. Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most alternative defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of thousands of organizations across the globe.
Agile Project Management inside GitHub. ZenHub is more than “integrated”: it runs natively in GitHub’s interface. Stop context switching with third-party tools and unite your team where they already work: GitHub.
Assembla workspaces allow to accelerate software teams. Ticketing and issue management, Subversion, Git, Mercurial, Wiki, and other collaboration tools to accelerate development. Unite your team with a single activity stream view.
The Agile Issue Tracking and Project Tracking Tool. Clear View. Clear Progress. Clearly Agile. Arm your team with the best visualization of your daily activities, using Scrum, Kanban or both.
MantisBT is a free popular web-based bugtracking system (feature list). It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. It is released under the terms of the GNU General Public License (GPL).
Trac is an alternative wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies.
Collaborative, lightweight alternative project management tool, brought to you by the experts in agile software development. Supercharges agile project teams with focused, real time collaboration. Accelerate agile adoption with a simple, proven process.
on Live Enterprise
Launchpad is a software collaboration platform that provides bug tracking, code hosting using Bazaar and Git, code reviews, translations, mailing lists, answer tracking and FAQs, specification tracking
FogBugz is the world's easiest bug tracking system, built for teams who are serious about shipping great software. FogBugz incorporates the lessons Joel Spolsky and the team at Fog Creek have learned over a decade of learning how to write software better.
TargetProcess is agile project management software. Designed with simplicity in mind, TargetProcess helps software development companies reduce the complexity of software project management and simplifies planning, tracking and quality assurance activities. TargetProcess supports SCRUM, XP and other agile processes. $25 per user per month
ChiliProject is a web based project management system. It supports your team throughout the complete project life cycle, from setting up and discussing a project plan, over tracking issues and reporting work progress to collaboratively sharing knowledge.
Manage software products. Keep track of features, tasks and bugs. Manage anything from your one pet project to dozens of commercial or open source products, and scale seamlessly in-between. The built-in Wiki allows you to make plans, create proposals and store other information.
Full-featured bug tracker. Even with a team of coding superstars, defects are a fact of life. Fortunately, Axosoft's lightning fast interface uses keyboard shortcuts and automated workflows to help you manage issues and enter key information quickly. Axosoft also provides highly customizable field templates that can be configured to collect repro steps, set due dates and recieve attachments, so your team only has to enter essential data.
Our bugtracker helps to build a culture for your team to track, fix bugs and ship great products that customers love - real fast. Track the progress of the bugs filed based on status, severity and users and keep the finger on pulse with bug reports. Automate your bugs with business rules, workflows and classify the bugs just the way to fit your project team needs. Custom workflows lets you easily define individual workflows and set your notifications patterns for different projects.
Acunote is an Agile project management tool. It is built on the innovative lightweight Scrum process and is focused on the day-to-day steps needed to achieve the goal.
Latest news about Issue and Bug Trackers
2021. Project management service ZenHub raises $4.7M
ZenHub, the GitHub-centric project management service for development teams, has raised a $4.7 million seed funding round. It also has launched its newest automation feature, which makes it easier for teams to plan the development sprints, something that is core to the Agile development process but often takes a lot of time and energy — something teams are better off spending on the actual development process. ZenHub is also going to build a new feature that will automate some parts of the software estimation process, too, by launching a new tool that will help teams more easily allocate story points to routing action items so that their discussions can focus on the more contentious ones.
2020. Atlassian acquires asset management company Mindville
Atlassian today announced that it has acquired Mindville, a Jira-centric enterprise asset management provider. With this acquisition, Atlassian is getting into a new market, too, by adding asset management tools to its lineup of services. The company’s flagship product is Mindville Insights, which helps IT, HR, sales, legal and facilities to track assets across a company. It’s completely agnostic as to which assets you are tracking, though, given Atlassian’s user base, most companies will likely use it to track IT assets like servers and laptops. But in addition to physical assets, you also can use the service to automatically import cloud-based servers from AWS, Azure and GCP, for example, and the team has built connectors to services like Service Now and Snow Software, too. Mindville’s more than 1,700 customers include the likes of NASA, Spotify and Samsung.
2018. Jira Cloud gets Trello-inspired redesign
Atlassian unveiled the next generation of its hosted Jira Software project tracking tool earlier this year. With this launch, Atlassian is now essentially splitting the hosted version of Jira (which is hosted on AWS) from the self-hosted server version and prioritizing different features for both. The new version of Jira has a new, Trello-inspired look and provides new functionality that allows for a more flexible workflow that’s less dependent on admins and gives more autonomy to teams. One feature the team seems to be especially proud of is roadmaps. That’s a new feature in Jira that makes it easier for teams to see the big picture. Like with boards, it’s easy enough to change the roadmap by just dragging the different larger chunks of work (or “epics,” in Agile parlance) to a new date.
2016. JIRA gets Upwork integration
Project management service JIRA is getting a new feature that will let you easily convert JIRA tickets into job postings on Upwork freelance marketplace. With this new integration, Jira users can now click a button and get a pre-populated form to submit to Upwork’s marketplace. This feature will likely appeal to small businesses that often have a backlog of feature requests and bug fixes they never get to. This is not the first time Atlassian and Upwork have partnered around JIRA. Upwork clients can already link their JIRA tickets to an Upwork account to allow freelancers to track their time, for example. Clients can also use Upwork’s messaging feature to receive updates when a freelancer checks in code to Bitbucket, for example, or update a JIRA ticket.
2015. ZenHub connects its project management service to GitHub Enterprise
ZenHub, a service that helps engineering teams manage their GitHub projects through Trello-like drag-and-drop task boards, was previously only available for regular GitHub accounts. Starting now, however, enterprise users who use the on-premise GitHub Enterprise service, will also be able to use ZenHub. This new enterprise version of ZenHub is one of the first collaboration and project management service that integrates directly with GitHub Enterprise. GitHub — and Git in general — is seeing rapid adoption in the enterprise. There are now a number of services on the market, including startups like waffle.io (which also works with GitHub Enterprise) and some of Microsoft’s and Atlassian’s tools, that offer project management services for Git. What makes ZenHub stands out is its direct integration with GitHub Enterprise, so that developers don’t have to switch back and forth between even more different tools than they already do.
2014. Atlassian launches JIRA and Confluence for large companies
Atlassian announced two new products specifically geared for large companies. Next week, Atlassian will launch JIRA Data Center - the version of it project management software with support for running the service on multiple nodes. And later this summer it will launch the wiki collaboration service Confluence Data Center. With the Data Center version, larger companies will get better support for scaling the services across multiple nodes to improve performance and scalability. To ensure this, administrators will be able to route certain applications, teams or geographies to specific nodes in a cluster. Additional nodes can be added in real time and the clustering technology, and shared file systems are integrated with most industry standard technologies.
2014. Zoho BugTracker adds Kanban View and Free version
Zoho BugTracker added two great improvements. First is Kanban View. It's a representation of your bugs as cards placed in different columns. Each column represents
2014. Create such video for your company
Axosoft looks like a team of talented and creative guys. Yesterday they impressed many IT bloggers with the news about setting price $1/year for their Axosoft Bug Tracker. Good stuff. Still on the market were only paid and free bug- trackers, now there is one that costs $ 1/year. Ok, maybe you don't need a good bug tracker for a buck, but you really need to create such video for the company, like Axosoft did. Why? To make potential customers love your company even before they bought something from you. To attract talented people so that they want to work for you. To make your own employees feel in the office like at home.
2014. Redmine 2.5 impoves custom fields
Redmine is a flexible project management web application written using Ruby on Rails framework. The new version - Redmine 2.5.0 is available for download. It brings many improvements to custom fields formats: text formatting support, HTTP link support, fine-grained selection for user and version custom fields based on roles and version status. The custom field format API was fully rewritten, so if you're running some plugins that deal with it (eg. that adds non standard field formats), you'll have to update them before upgrading. This version also introduces experimental support for Markdown formatting, a popular text formatting syntax.
2012. YouTrack 4.0 gets agile project management module
JetBrains announced the new release of its issue tracker and Agile project management system YouTrack 4.0. A key new feature in YouTrack 4.0 is the addition of an independent Agile project management module that works with both Scrum and Kanban workflows. Additional new features in YouTrack 4.0 include Scrum and Kanban boards for organizing project activities and viewing progress, backlog management, where you can create Product and Release backlogs to manage features and tasks for different projects, releases or iterations, burndown and Cumulative flowcharts, multiple projects on one board, custom notification templates, custom reordering of any list of issues, subtasks support, which lets you create a subtask of any issue, SSL keys management, workflow compliance.
2011. Bugzilla 4.0 improves duplicate detection, custom fields and search
2006. Trac - web-based project management with wiki + bug-tracker + svn code browser
Trac is a new entrant to the issue tracking space. It's a nice web-based project management tool written in Python. It integrates with existing Subversion repositories; for example, you can browse the code in your repositories with Trac (it'll be displayed syntax-highlighted), view diffs between revisions etc. etc. Additionally, you get a wiki (e.g. for project documentation), as well as a built-in bug-tracker a la Bugzilla, all integrated nicely into a single piece of software... It's Free Software, of course (the license changed from GPL to revised BSD somewhat recently)... You can get tons of useful plugins and macros over at trac-hacks.org for additional functionality, e.g. DoxygenPlugin, GanttPlugin, DebianBtsMacro, and many more.