Top 10 Online CRM software


Online CRM software allows to manage customer relationships: keep history of customer interactions, track orders and sales, organize marketing events and customer service.
1
Salesforce screenshot
Most-popular CRM. Easy collaboration. Proven cloud platform. Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before. With no software or hardware to install, you're up and running—and seeing a positive impact on your business—quickly. Free Salesforce alternatives for small business are: Zoho CRM, Bitrix24, CapsuleCRM, Insightly, FreeCRM. If you are looking for open-source self-hosted Salesforce alternatives pay attention to SugarCRM, SuiteCRM, vtiger.
2
Microsoft Dynamics 365 screenshot
With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change. Microsoft Dynamics 365 free open-source alternatives are: SugarCRM, SuiteCRM, Compiere
3
Zoho CRM screenshot
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
4
SugarCRM screenshot
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
5
Insightly screenshot
Insightly is a great tool to help small businesses deal with the vital task of managing your contacts, organizations, partners, vendors and suppliers. Using CRM best practices, you can see everything about a contact - from background, email history and important dates, to any projects or opportunities in which they have participated
6
Pipedrive screenshot
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. A simple and visual sales pipeline tool that teams love to use
7
Zendesk Sell screenshot
With amazing sales productivity tools for sales reps, the #1 web and mobile apps in the market and breakthrough visual reporting for sales leaders, Base is the complete and ultimate solution for any team that sells.
8
bpmonline CRM screenshot
Bpm’online CRM is a process-driven cloud based software that connects the dots between marketing, sales and customer service, allowing to efficiently manage the complete customer journey – from lead to order, and to ongoing account maintenance. The beauty and core value of bpm’online products are the out-of-the-box processes that guide users through the most effective actions to accelerate results. Users love bpm'online's engaging that is free from redundant information and keeps them focused on work.
9
Capsule CRM screenshot
The easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.
10
Copper screenshot
Copper is a cloud-based, cross-platform CRM that seamlessly integrates with Gmail, Google Drive and the rest of the Google Apps suite.
11
Sage CRM screenshot
Sage CRM is a comprehensive on-demand CRM solution for businesses seeking a low-cost, low-risk option. A fixed monthly price delivers everything: the CRM application, support, backups and updates.
12
SalesLogix screenshot
Sage SalesLogix CRM software offers a complete view of customer interactions across departments—providing information and insights for better planning, managing, and forecasting.
13
vtiger CRM screenshot
vtiger CRM is a community-driven, fully open source, CRM software with a worldwide community of developers and user. It includes modules to manage leads, sales opportunities, quotes, invoices, support tickets, knowledge base, inventory and more.
14
Nimble screenshot
Turn Your Social Communities into Customers. Easily manage your contacts, calendars, communications, and social conversations with Nimble's social CRM.
15
Oracle Sales Cloud screenshot
Engage customers earlier and accelerate and close more deals using Oracle Sales Cloud's complete, innovative, and proven sales solution. Sales Cloud takes advantage of Oracle’s best-in-class cloud portfolio to offer a complete ecosystem of sales tools
16
SuiteCRM screenshot
SuiteCRM is SugarCRM supercharged. It is a free and open source alternative to SugarCRM Professional Edition.
17
Gainsight screenshot
Gainsight solution provides analytics to fuel customer retention, workflow to drive up-sell and cross-sell, and insights to catalyze customer
18
Relenta CRM screenshot
Social CRM, email, contact and task manager for people who get things done. It takes just one click to respond to messages, delegate tasks, update contacts and create to-do lists.
19
BigContacts screenshot
Full featured: group calendar, tasks, email, files, photos, sales opporuntities. 100% Web Based. Work from anywhere, anytime. Mobile phone access. No syncing needed. Designed for organizations from 2 to 2,000 people. Sales Force Automation and Customer Relationship Management (CRM) tool.
20
PipelineDeals screenshot
PipelineDeals is simple CRM for Big Business. We've engineered a new user-interface and upgraded our features to provide you with a powerful, elegant and simple sales tool. PipelineDeals.com is designed specifically to be easy and intuitive to use. We didn't bloat our software with confusing and redundant features. Our development process is entirely customer driven and we work hard to accommodate our customer's needs.
21
SAP Sales Cloud screenshot
SAP Sales Cloud is designed for the way you sell today, giving you everything you need to work smarter, sell better, and win more.
22
amoCRM screenshot
amoCRM is a simple, easy-to-use Sales Management System designed to save you time and money. It helps you manage leads and monitor your sales pipeline in only a few clicks.
23
Solve360 screenshot
Communications focused CRM Solution. State-of-the-art Hosted Business Email. Real-Time Shared & Group Calendaring
24
Close.io screenshot
Make and receive calls with just 1-click. All calls are logged automatically (no manual data entry!). Lead activity information pops up as soon as the phone rings so the data you need is always at your finger tips!
25
Totango screenshot
Customer Success and User Engagement Management Service for Online Businesses. Listen to buy and churn signals from product usage data. Understand which customers need your attention and why. Engage with customers in a whole new way to maximize revenue.

Latest news about Online CRM software


2019. Salesforce brought AI power to its search tool


Salesforce announced Einstein Search - an AI-powered search tool for Salesforce users that is designed to point them to the exact information for which they are looking. For starters, it might not know the popularity of a given topic like Google, but it can learn the behaviors of an individual and deliver the right answer based on a person’s profile, including geography and past activity to deliver a more meaningful answer. Next, it allows you to enter natural language search phrasing to find the exact information you need, and the search tool understands and delivers the results. Finally, based on what the intelligence engine knows about you, and on your search parameters, it can predict the most likely actions you want to take and provide quick action buttons in the results to help you do that, reducing the time to action.


2019. Salesforce added order management to its CRM software


Salesforce announced Lightning Order Management with integration layer that allows companies to work across sales, service and marketing systems to manage orders in a seamless way. The Salesforce solution involves a few key pieces. For starters there is order life cycle management, what Ball calls the brains of the operation. Customers start by building visual order workflows. They can move between systems in an App Picker, and the information is shared between Commerce Cloud and Service Cloud, so that as customers move from sales to service, the information moves with them and it makes it easier to process inquiries from customers about an order, including returns.




2019. Partner Management software Crossbeam got $12.5M Series A


Crossbeam, the startup that develops software for sharing information with potential partners, announced a $12.5 million Series A. The product works by sharing data from tools like Salesforce, HubSpot or even a .csv file and comparing that data inside of Crossbeam. Partners can see the overlap and where it makes sense for them to work together. Sometimes that may involve customer names, but other times it may be common sales reps across accounts. According to Crossbeam, many companies start with highly trusted partners to get comfortable with the product before branching out.


2019. Sales assistant software Vymo raised $18M


Vymo, the startup that operates an eponymous mobile-first service to help salespeople manage their leads and get more work done, has raised $18 million in a new financing round to expand its footprint in the U.S. and other markets. Vymo serves as a CRM (customer relationship management) solution and also works with other popular CRMs such as Salesforce. The service helps salespeople automatically capture their business calls, visits, messages, emails, calendar and the engagement levels to better track and manage their leads. Vymo, which employs about 100 people, has amassed over 40 enterprise customers, including life insurance firms AIA Group and AXA, in seven nations. More than 100,000 salespeople use Vymo’s service.


2019. HoneyBook, CRM for creative businesses raises $28M



HoneyBook, a customer-relationship management platform aimed at small businesses in creative fields, announced today it has raised a $28 million Series C led by Citi Ventures. This brings HoneyBook’s total raised so far to $72 million. It is using the funds to grow its teams in San Francisco and Tel Aviv and build new features for its user base, including small companies, people who work by themselves (“solopreneurs”) and freelancers. Like other CRMs, HoneyBook helps them develop relationships with potential new clients, manage projects, send invoices and accept payments, but with tools scaled for their business’ needs.