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Last updated: April 10, 2013
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amoCRM is a simple, easy-to-use Sales Management System designed to save you time and money. It helps you manage leads and monitor your sales pipeline in only a few clicks.
Latest news about amoCRM
2013. Zendesk and amoCRM call SaaS vendors to integrate
We won't hide the fact that SaaS has the integration problem. Thanks to SaaS technology hundreds of thousands new business apps appeared on the market and many of them do their job very effectively. But if a company uses several effective (but separate) apps, it may face situations like in the new Zendesk video. Three departments (sales, support and the engineer on scooter) are trying to solve one customer's issue. They use three different systems in which the same customer has a different ID, different communication history and different priority. So, what to do? Integrate and increase the value of each separate SaaS service! Zendesk Apps directory already includes more than a hundred of applications and one of the latest Zendesk partners is amoCRM, that tries to do the same thing. amoCRM is also building its own integration platform and app directory. Besides Zendesk, they also connect with Dropbox, Mailchimp, WuFoo, Facebook, Bitrix and other solutions. In the near future they are going to release integration modules with most popular PBX systems: Asterisk and OnlinePBX.