Zendesk Sell is #11 in Top 23 Online CRM software
With amazing sales productivity tools for sales reps, the #1 web and mobile apps in the market and breakthrough visual reporting for sales leaders, Base is the complete and ultimate solution for any team that sells.
Zendesk Sell video
Positions in ratings
#11 in Top 23 Online CRM software
The best alternatives to Zendesk Sell are: Salesforce, HubSpot, Pipedrive, Freshworks CRM, Zoho CRM
Latest news about Zendesk Sell
2020. Zendesk launches app marketplace for its CRM
Zendesk acquired Base CRM in 2018 and rebranded it as Zendesk Sell. Now the company is launching Zendesk Marketplace for Sell - an app store for this CRM product. It’s a place where companies can share components that extend the capabilities of the core Sell product. Companies like MailChimp, HubSpot and QuickBooks are available at launch. For starters, customers can build private apps with a new application development framework. This enables them to customize Sell for their particular environment, such as connecting to an internal system or building functionality that’s unique to them. In addition, ISVs can build custom apps, something Price points out they have been doing for some time on the Zendesk customer support side.
2018. Zendesk acquired Base CRM
Zendesk has acquired Base, a startup that provides CRM for small business. While Base might not be as well known as Salesforce, Microsoft or Oracle in the CRM game, it has created a sophisticated sales force automation platform, complete with its own artificial intelligence underpinnings. If the core of customer data includes customer service, CRM and marketing, Base gives Zendesk one more of those missing components. Base was founded in 2009 and boasts more than 5,000 customers. It’s worth pointing out that Base was already available for sale in the company app marketplace, so there was some overlap here, but the company intends to try to move existing customers to Base, of course. Zendesk has indicated it will continue to support all Base customers.
2014. Base CRM takes on Salesforce, SAP and Microsoft with new features
Base CRM wants to take on industry big players like Salesforce, Microsoft Dynamics and SAP with the latest release of a new set of features. The new features include: instant, real time notifications , appointments (which allows salespeople to use their phones, tablets or computers to schedule meetings, send invitations and track meeting history with their customers), first action reports (which allows sales executives to understand the chances of winning a deal using reports tracked by email and voice communication history leveraging its Base's big data stack), rep performance dashboard in one view, stage duration analysis report (which studies how fast salespeople move deals through the sales pipeline and then predicts the likelihood of winning deals based on their progression in the pipeline). Base currently offers three product levels: Base Starter Edition, Base Professional Edition and Base Enterprise Edition. Pricing starts at $15 per user, per month.