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Zendesk Sell is #18 in Top 10 Online CRM software
With amazing sales productivity tools for sales reps, the #1 web and mobile apps in the market and breakthrough visual reporting for sales leaders, Base is the complete and ultimate solution for any team that sells.
Positions in ratings
#18 in Top 10 Online CRM software
Alternatives
The best alternatives to Zendesk Sell are: Salesforce, HubSpot, Pipedrive, Freshsales
Latest news about Zendesk Sell
2020. Zendesk launches app marketplace for its CRM
In 2018, Zendesk acquired Base CRM and subsequently rebranded it as Zendesk Sell. Now, the company is introducing Zendesk Marketplace for Sell, an app store specifically designed for this CRM product. The marketplace serves as a platform where organizations can share components that enhance the capabilities of the core Sell product. Notably, prominent companies like MailChimp, HubSpot, and QuickBooks are already available on the platform. Initially, customers have the ability to develop private apps utilizing a new application development framework. This empowers them to personalize Sell according to their specific requirements, whether it involves integrating with an internal system or creating unique functionality. Moreover, independent software vendors (ISVs) can develop custom apps, a practice that has already been prevalent within the Zendesk ecosystem for some time, particularly in the realm of customer support.
2018. Zendesk acquired Base CRM
Zendesk, a customer service software company, has recently acquired the startup Base, which specializes in providing CRM solutions for small businesses. Although Base may not have the same level of recognition as CRM giants like Salesforce, Microsoft, or Oracle, it has developed an advanced sales force automation platform infused with its own artificial intelligence capabilities. By integrating Base's capabilities, Zendesk will now have an additional crucial component, alongside customer service and marketing, to complete its core offering of customer data management. Established in 2009, Base has amassed over 5,000 customers. It's important to note that Base was already available for sale in Zendesk's app marketplace, resulting in some overlap. However, Zendesk plans to transition existing customers to Base while ensuring ongoing support for all Base customers.
2014. Base CRM takes on Salesforce, SAP and Microsoft with new features
Base CRM is poised to challenge industry giants such as Salesforce, Microsoft Dynamics, and SAP with its latest feature release. The new features encompass a range of capabilities, including instant real-time notifications, appointments for seamless scheduling, invitations, and tracking of meeting history across devices (phones, tablets, computers), first action reports that provide insights into deal-winning probabilities based on email and voice communication history analyzed through Base's robust big data stack, a consolidated rep performance dashboard, and a stage duration analysis report that examines the speed at which deals progress through the sales pipeline, predicting the likelihood of success based on their progression. Base currently offers three product tiers: Base Starter Edition, Base Professional Edition, and Base Enterprise Edition, with pricing starting at $15 per user per month.
