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MessageBird is #7 in Top 10 Business Messaging platforms
The leading omnichannel communications platform, built for global scale, that power communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet.
MessageBird video
Positions in ratings
#7 in Top 10 Business Messaging platforms
Alternatives
The best alternatives to MessageBird are: Twilio, Zendesk, Intercom, Trengo, Contacto
Latest news about MessageBird
2021. MessageBird acquires SparkPost for $600M
MessageBird, a communications platform out of the Netherlands, had a busy day today with two huge announcements. For starters, the company got an $800 million extension on its $200 million Series C round. It then applied $600 million of the extension to buy email marketing platform SparkPost. MessageBird had an email component prior to the acquisition, but the chance to pick up the largest email provider in the world was too good to pass up. With the company in the fold, it enables MessageBird, which has mostly been in Europe and Asia, to get a stronger foothold in the U.S. market.
2021. MessageBird acquires 24sessions to bring video to its omnichannel platform
MessageBird, the omnichannel cloud communications platform has acquired video-first customer engagement platform 24sessions. The addition of 24sessions’ video platform gives MessageBird another channel: video. This is a particularly important channel where in-person interactions are being replicated digitally. MessageBird is positioning itself as an “Omnichannel Platform-as-a-Service” (OPaaS). The idea is to easily enable enterprises and medium and smaller-sized companies to communicate with customers on any channel of their choosing.
2020. MessageBird acquires real-time notifications and in-app messaging platform Pusher
MessageBird, the omnichannel cloud communications platform has acquired real-time web technologies company Pusher for $35M. The Pusher product will be kept independent for existing customers, while Pusher’s tech, with its focus on in-app notifications and a developer-friendly API and SDKs built around “push,” will help plug a gap in MessageBird’s own communication platform, which is stronger in SMS and messaging-first channels such as Facebook Messenger, WhatsApp, Line and WeChat, etc. Specifically, Pusher is said to bring features like in-app messaging, push notifications and location tracking.
2020. Omnichannel communication platform MessageBird raises $200M
MessageBird, the Amsterdam-headquartered cloud communications company, has raised $200 million in Series C. Originally seen as a European or “rest of the world” competitor to U.S.-based Twilio — offering a cloud communications platform that supports voice, video and text capabilities all wrapped up in an API — MessageBird has since repositioned itself as an “Omnichannel Platform-as-a-Service” (OPaaS). The idea is to easily enable enterprises and medium and smaller-sized companies to communicate with customers on any channel of their choosing. Out of the box, this includes support for WhatsApp, Messenger, WeChat, Twitter, Line, Telegram, SMS, email and voice. Customers can start online and then move their support request or query over to a more convenient channel, such as their favourite mobile messaging app, which, of course, can go with them.
