Genesys is #6 in Top 12 Call Center software
Genesys provides scalability, agility and security. Genesys cloud contact center solutions can improve your customer's journey by increasing personalization and by delivering consistent, connected customer experiences across touchpoints. We meet your customers’ specific channel preferences, such as mobile, SMS and social. Choosing a cloud contact center solution can help your organization achieve these objectives while getting to market faster, and with more flexibility.
Positions in ratings
#6 in Top 12 Call Center software
The best alternatives to Genesys are: Avaya, Cisco Contact Center, Five9, Interactive Intelligence, Asterisk, WebEx