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Last updated: October 13, 2014
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Gainsight solution provides analytics to fuel customer retention, workflow to drive up-sell and cross-sell, and insights to catalyze customer
Latest news about Gainsight
2014. Customer success service Gainsight raises $25 million
Service Gainsight that helps to ensure that account managers can do their jobs better has raised $25 million in new financing on the belief that as account managers become more central to businesses, the company’s technology will become more central to account managers. The Gainsight software analyzes different aspects of account managers interactions with customers and then creates reports around those interactions, based on the assessment of those interactions the company offers predictive solutions and automates parts of the account management relationship. So far, there are around 100 customers using the company’s service.