GMail is #1 in Top 15 Email services

Gmail is an email service provided by Google. Users may access Gmail as secure webmail, as well via POP3 or IMAP protocols. Gmail's spam filtering features a community-driven system: when any user marks an email as spam, this provides information to help the system identify similar future messages for all Gmail users. Google also provides GMail alternative for business - G Suite Mail.

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Positions in ratings

#1 in Top 15 Email services


The best alternatives to GMail are: Outlook, iCloud Mail, Yahoo Business Email, ProtonMail, Zoho Mail

Latest news about GMail

2020. Gmail for G Suite gets deep integrations with Chat, Meet, Rooms and Docs

Google is launching a major update to its G Suite productivity tools today that will see a deep integration of Gmail, Chat, Meet and Rooms on the web and on mobile, as well as other tools like Calendar, Docs, Sheets and Slides. Google is branding this initiative as a “better home for work” and in practice, it means that you’ll not just see deeper integrations between products, like a fill calendaring and file management experience in Gmail, but also the ability to have a video chat open on one side of the window while collaboratively editing a document in real time on the other. For now, these updates are specific to G Suite, though similar to Google’s work around bringing Meet to consumers, the company plans to bring this workspace experience to consumers as well, but what exactly that will look like still remains to be seen.

2020. Google brings Meet to Gmail on mobile

Google integrated to mobile Gmail its Meet video conferencing service. Now, if you use Gmail on Android or iOS and somebody sends you a link to a Meet event, you can join the meeting right from your inbox. So you won’t have to install the dedicated Meet app anymore to join a call from Gmail. Gmail app will get a new Meet tab at the bottom of the screen. This new tab will show you all your upcoming Meet meetings in Google Calendar and will allow you to start a meeting, get a link to share or schedule a meeting in Calendar. If you’re not a Meet power user, then you can turn this tab off, too.

2019. You can now attach emails to other emails in Gmail

The new Gmail feature lets you attach an email or an entire thread to another email. In some situations, this could be more practical than forwarding several separate emails. To do it, you can start a new email and then just drag the subject line from a list of emails and the software will recognize it as a possible attachment. The attached emails will be converted into ".eml" files, and there's no limit on how many emails you can attach.

2019. Gmail now allows to schedule emails

Google has added to GMail the ability to schedule drafted emails to be sent at specified times in the future. That's the kind of thing you could be forgiven for thinking Gmail already had, but it will likely be a welcome addition nevertheless. Also Google announced some extensions to the popular email ciient's Smart Compose feature that completes sentences for you on occasion. Google is enhancing it so it can supposedly emulate your writerly voice, meaning it can better adapt to informal ways of greeting email recipients now. It will even suggest subject lines now, according to Google. In addition to that, Smart Compose will now work in Spanish, French, Italian, and Portuguese alongside English and support Gmail for Android.

2019. Gmail makes emails more dynamic with AMP for Email

Google launched AMP for Email, its effort to turn emails from static documents into dynamic, web page-like experiences. AMP for Email is coming to Gmail, but other major email providers like Yahoo Mail, Outlook and will also support AMP emails. The promise of AMP for Email is that it’ll turn basic messages into a surface for actually getting things done. With AMP for Email messages become interactive. That means you’ll be able to RSVP to an event right from the message, fill out a questionnaire, browse through a store’s inventory or respond to a comment — all without leaving your web-based email client. Some of the companies that already support this new format are, Despegar, Doodle, Ecwid, Freshworks, Nexxt, OYO Rooms, Pinterest and redBus. The format supports many popular AMP markup features, including carousels, forms and lists. It’s also worth noting that these messages still include standard HTML markup as a fallback for email clients that support AMP.***

2019. Mobile Gmail gets Material Design UI

Gmail on mobile (for iOS and Android) is getting a new look that is in line with the company’s recent Material Design updates to Gmail, Drive, Calendar and Docs and Site. Indeed, the new UI will look familiar to anybody who has ever used the Gmail web app, including that version’s ability to select three different density styles. You’ll also see some new fonts and other visual tweaks. In terms of functionality, the mobile app is also getting a few new features that put it on par with the web version. Like on the desktop, you can now choose between the default view, as well as a comfortable and compact style. Google also notes that the new design makes it a bit easier to switch between accounts. Another nice addition to the mobile app is that the large red phishing and scam warning box from the web version now also appears in the mobile app.

2018. Gmail’s iOS app gets a unified inbox

Many people today have more than one email account, often using one for work, another for personal.  While Gmail users on Android have had the option to see multiple inboxes in a single view, iOS users – until now – have had to switch accounts by tapping between them in the app’s navigation. With today’s iOS update, there’s instead the option to use the new “All Inboxes” view from the left-hand side drawer. The option works with both G Suite and non-G Suite accounts, including third-party IMAP accounts, the company notes. Though a unified inbox is a seemingly minor feature, it’s the sort of thing that has driven many Gmail iOS users to third-party apps, since Gmail itself was lacking.

2018. Google discontinues Inbox by GMail

Google officially announced that Inbox by Gmail, the company’s experimental email client for Gmail, will shut down at the end of March 2019. Google says it’s making this change to put its focus “solely on Gmail.” While that makes sense, it’s a shame to see Inbox sail into the setting sun, given that it pioneered many of the features that have now become part of the new Gmail. While the new Gmail now has most of Inbox’s features, one that is sorely missing is trip bundles. This useful feature, which automatically groups all of your flight, hotel, event and car reservations into a single bundle, is one of Inbox’s best features. Google plans to bring this to Gmail early next year — hopefully well before Inbox shuts down.

2018. Google launches a lightweight Gmail Go app for Android

Gmail Go is the new app in the Android Go line. It takes up less storage space on users’ smartphones and makes better use of mobile data compared with the regular version of Gmail. The app also offers standard Gmail features like multiple account support, conversation view, attachments, and push notifications for new messages. It also prioritizes messages from friends and family first, while categorizing promotional and social emails in separate tabs, as Gmail does.

2017. Gmail adds support for third-party add-ons

Google allowed third-party add-ons for Gmail today. These native extensions will allow you to bring the power of services like Asana, DocuSign, Trello, Wrike and others directly to your inbox — no matter whether you are an enterprise or individual user. The focus here is on productivity services that, for the most part, already include some connection to email. The add-ons live in the right sidepane of Gmail (though sadly they are not available in Inbox by Gmail, Google’s other email client). What’s nice is that these add-ons also work in the mobile Gmail app on Android. As for iOS support, a Google is working with Apple to bring Gmail Add-ons to iOS users.

2017. Gmail starts converting addresses and contact info into links

Gmail is starting to automatically detect and convert addresses, phone numbers and contacts into links. The feature, which begins rolling out today for Gmail and Inbox on Android, iOS and the web, should be familiar to most users because almost every other major email client has it already. Address links will open Google Maps, clicking on an email address launches a new compose window in your email client and phone numbers dial a new call in Hangouts or your default phone app. The feature will be visible to all users within three days.

2017. Gmail gets Smart Reply feature

Google updated Gmail app with an AI-driven "Smart Reply" feature that predicts responses you may want to send.  The feature uses machine learning to analyze your emails and suggest quick, bite-sized responses you may want to send. Smart Reply suggests three responses based on the email you received. Once you’ve selected one, you can send it immediately or edit your response starting with the Smart Reply text. Either way, you’re saving time. Gmail Smart Replies are available now in both the iOS and Android app in English.

2017. Gmail adds add-on support

Google is adding support for third-party add-ons that can integrate directly into Gmail. There are plenty of services that add functionality to Gmail already, of course, but they typically do that through a browser extension. Users will be able to install these add-ons from the G Suite Marketplace. That’s the same marketplace that already hosts add-ons for Google’s other productivity tools like Docs and Sheets. Users who install one of these new add-ons will be able to use them on the web and in Google’s mobile Gmail apps It’ll take a bit before this goes live, though. Google says this new feature is coming “later this year.”

2017. Exchange Tasks became available in Gmail app

Last year Google added support for Exchange accounts in Gmail app for Android so you can use one familiar mail app for both work and personal business. Now you can also sync your tasks with Exchange so you can always stay on top of your task list, even when you’re on the go. You can create a task, edit its date or priority, and flag an email as a to-do for later response. With a unified tasks list, it's easy for you to focus on your important tasks and check things off the list once you’re done. The simple swipe to mark as complete can be just as rewarding. Gmail app for Android is enterprise-ready, so your IT department can securely deploy it. Gmail app also works with managed configurations so you can skip any complicated setup steps.

2016. Gmail for iOS Gets Undo Send button

This is the first time in four years Google has updated its iOS app for Gmail. The new version is a lot like the Android version, which has been present on Android devices for the past two years. The new design is the result of customer demand for “highly requested features” like easier message deletion, easier archiving and easier email management, he said.  One of the welcome features is “Undo Send,” which already exists on Google's desktop Inbox service. Undo send gives users a short window of opportunity to recall an email.  Google also improved search and spelling suggestions for terms in search.

2015. Google Contacts gets a new look, integrates with Google+

Google is previewing a new version of Google Contacts that aims to combinе users' Gmail and Google+ connections in one place. New Google Contacts will automatically pull in information from your contacts' Google+ profiles, such as job titles, addresses and phone numbers. It'll also add contextual information, such as any meetings you've recently had or emails you've exchanged with this person.  The new Google Contacts comes with a fresh look and feel. It also comes with a redesigned tool for fixing duplicate contact information that allows suers to quickly merge multiple entries. Gmail's contacts already has a tool for doing this, but the new one promises to be much more intuitive and user friendly. Google says it will be rolling out the contacts to Gmail users "over the next few weeks." As with the Inbox app, this feature won't be immediately available to professional Google Apps users.

2014. New GMail for Android supports third-party email providers

Google rolled out Gmail 5.0 app for Android with a new, modern design and support for all types of non-Gmail email accounts. In the past Gmail's app was limited to Gmail or Google Apps accounts only. You can now set up a separate inbox for, say, your Yahoo Mail or addresses using POP/IMAP. Gmail 5.0 for Android also has a redesigned user interface that sports a more modern look in line with Google's new Material Design language that guided many of the changes in the upcoming Android Lollipop update. The update also adds a few navigational improvements that make the app easier to use, including a new reply button at the bottom of messages and design tweaks that make it easier to switch between different accounts and inbox categories on tablet versions of the app.

2014. Google unveiled its Email 2.0 service

Google has a new email app and it aims to help you manage your messages by surfacing important information and allowing you more control over your to-do list. It’s called Inbox and it is available through an invite-only system for now. The main idea of the new app is "inbox zero” — an inbox free of much of the rubbish that lands in your Gmail on any given day. The app features Bundles, which will group together similar kinds of messages, Highlights, which puts important emails front and center and ability to create Reminders that will alert them about various tasks. According to Google, Inbox will ultimately be a replacement for Gmail, although this isn’t going to happen any time soon.

2014. Google+ users now can send messages to your GMail inbox

Google continues searching opportunities to promote its social network Google+. At this time - at the expense of GMail. If you use GMail - know that now anyone on Google+ (even without knowing your email address) is be able to send email-messages to your GMail-inbox. But if you do not want to receive these new commercial/spam offers - you can disable this feature (in GMail Settings) or allow only your "Google+ circles friend" to email you. On the other hand, if you're on the other side of marketing - you now have the great opportunity to contact those people that you previously couldn't contact. You just need to find these people on Google+ before they disable this feature in their GMail settings.

2013. GMail,, Yahoo Mail and Zoho Mail: small business email news

Over the past few days the number of interesting news came from the most popular email services for small business - GMail,, Yahoo Mail and Zoho Mail. First of all, last week Yahoo Mail together with website-hosting Yahoo Small Business was down for several days, and of course left a lot of small business customers mad as hornets. Now many of them are going to move to another service. And Microsoft (shortly before this event) decided to entice users from GMail and Yahoo. But, unfortunately , they began with GMail and now can't fully seize the moment. However, their new tool for importing emails and contacts from GMail to is already working.

2013. GMail allows to preview attachments

Before now IT vendors struggled for the environment ecology - persuaded companies to use electronic documents instead of paper. Now that most of the documents are electronic - it's time to struggle for the ecology of computer networks. Indeed, the huge amounts of traffic (data transmitted back and forth), multiple copies of the same documents in different places - becomes an ecological problem. The new appeal of IT- companies goes something like this: "Documents should be created in the Cloud, stored in the Cloud, viewed, edited and approved in the Cloud". When you download a document from the Internet to your computer - you chop wood and kill a beaver. That's how Google developers think. Today they have added another new feature in GMail - the ability to save attachments (files , documents) from the received messages directly to your online storage in Google Drive. Early GMail also added the ability to attach files to outgoing messages directly from the online Drive, so you don't need to download and upload documents to your email and back any more.

2013. Google discontinues YouTube, adds revolutionary features to GMail and Google Apps

Google continues to close good services and invent stupid things. Youtube was very useful service for business. It was the primary channel for video marketing and hosted a lot of training videos. But it turned out that Youtube - was just a contest to define the best video in the history, and now when the contest is over - Youtube will be closed. In order to compensate this loss Google introduced two big updates for GMail and Google Apps. The first of them - Gmail Blue - it's the new revolutionary inbox interface that is completely blue. Blue buttons, blue icons, blue text. They say it's the interface of the 21st century (see video above). And the Google Apps adds "Levity" mode, which makes calendars, messages and documents more interesting and relaxing and increases the efficiency of team work. Video:

2012. GMail integrates with Google Drive, comes to Android

Competition - is good for customers. When competition is strong, vendors stop being lazy and even forget about their political principles. And we've got the very interesting competition here: GMail vs Microsoft recently turned its "mail for blondes" Hotmail into a solid and practical and now (as Microsoft says) it entices GMail users every day. advantages over GMail (according to Microsoft) are better spam protection and cleaner design. And different GMail features (discussion threads, hotkeys, themes ...) are gradually coming to Today added an Android-application. Of course Android - is the competing platform, and so what?

2011. Google+ integrates into GMail

Usually the companies that develop and sell intranet portals, position them as an alternative to the Email. They say that instead of endless mailing back and forth, your users can now work with data in one place. But with Google - it's another story. Google wants companies to use Google+ as a social intranet solution and continue using GMail. So that's why both solutions have been closely integrated. In GMail you now can filter messages by Google+ circles. So, if you create a Google+ circle for a workgroup, you can view all emails related to this workgroup separately. In the right column near the message you now can see the latest post of this contact in Google+. In addition, contacts in GMail will be updated, if your co-worker updates his profile in Google+. Thus, your address book will be always relevant.

2011. Adobe kills mobile Flash. Google kills GMail for Blackberry

The confusing situation with mobile platforms is getting more and more clear day by day. The weaker devices, platforms, intermediate platforms are heading to the deadpool. Today, Adobe announced that it stops the development of Flash for mobile devices. As you know, the mobile Flash was actually killed by Steve Jobs, when he banned it on iOS. After that, Microsoft also didn't support Flash on Windows Phone. And although it later appeared on some Android-devices and Blackberry Playbook, it wasn't clever for Adobe to continue developing this not-so-crossplatform technology. Instead of Flash the company will focus on HTML5-app building tools. As we have suggested, HTML5 can become the "new flash" for Adobe.

2011. Google restores offline access to GMail, Calendar and Docs in Google Chrome

As you know, earlier GMail, Google Calendar and Google Docs supported offline mode in all browsers using Google Gears plug-in. But then Google decided to bet on HTML5 and abandoned its own proprietary plug-in. The Gears was quickly removed from the Chrome browser (in Firefox and IE it still works). And today Google developers were happy to announce that the offline mode for these apps in Chrome is back and it is implemented on HTML5. However, for an average user it will look no better than it was before: for offline access you still need to install an app (from the Chrome Web Store). In addition, the interface of the offline app is different from the usual web-based GMail interface. It looks lie GMail for iPad.

2011. GMail gets Outlook-like views

What Google needs to do to entice users from Outlook to GMail? For example, make GMail look like Outlook. Now it's possible. You can add the Preview pane to your GMail inbox, placing it in the third vertical column (like at the screenshot) or under the messages list. The feature can be turned on in the GMail Labs. But between the left nav sidebar, the list of messages, the message itself, and then the right sidebar - which includes the new People Widget and ads - there’s a lot going on in the inbox.

2011. GMail VoIP is available almost globally

VoIP-service in GMail, which was earlier available only in the U.S. and Canada, has appeared in the user accounts in almost all countries of the world - in 38 languages. Here is the list of countries where Gmail Call Phone is NOT currently available: Argentina, China, Cuba, Egypt, Ghana, India, Iran , Jordan, Kenya, Mexico, Morocco, Myanmar, Nigeria, North Korea, Peru, Russian Federation, Saudi Arabia, Senegal, South Korea, Sudan, Syria, Thailand, United Arab Emirates, Viet Nam. With this global intervention, Google has lowered its VoIP rates, making them slightly cheaper than rates of its new main rival - Skype. For example, a call to France costs 8 cents (vs. 16.9 cents in Skype), to USA - 1 (vs. 1.9). As before GMail Call Phone requires quick browser plug-in installation - the same plug-in that is used for video calling in GMail.

2011. Video-battle: GMail vs Microsoft Office 365

Remember how Mark Benioff laughed at Microsoft's anti-advertising campaign? It turns out that Microsoft also can do similar things. A few days ago Google launched the advertising campaign that encourages users to switch from draconian email systems and their “embarrassingly outdated addresses” over to GMail, which features such niceties as free phone calls and video chat. For this campaign the video (see above) was created. You can see the red link to this video in your GMail-account. But Microsoft, whose Hotmail service is obviously one of the targets of Google's campaign, isn’t keeping quiet. Today another video hit the Web:

2011. Google Apps Mail gets read receipts

Google Apps for Business gets a new interesting feature - the read (i.e. open) notification. It works this way: you send a message and if you don't receive the reply for a long time, you can open the message and check whether the recepient has read it or not. The notification can be enabled by Google Apps account admin for all users and works only for internal communications (within the domain). Thus, you can make internal collaboration more strict and possibly more effective. Because employee, that sends an important task via email can control its reception and if necessary can call the recipient and ask to check the mail.

2011. GMail gets instant search

Quite a strange idea - to make a search plug-in for GMail and Google Apps - i.e. the services of the Search Giant. Nevertheless, the startup CloudMagic had enough courage to make it. And they've created really useful thing. Most people would say that the search in GMail - is great enough, and even if this CloudMagic gives search-as-you-type results - it's not the reason to pay attention to it. But the search speed - is not the greatest feature of CloudMagic. First, it shows search results in a popup widget - on top of the main GMail interface. So if you writing an email and need to find some information in the previous messages or docs - you don't need to save the email to drafts, open the search page, then view the search results one by one, copy something and go back to the email. Now you can (without closing the message) quickly find and copy what you need in the popup widget.

2011. The new super-feature in GMail - People widget

During the next two weeks Google will roll out the new feature in GMail - People widget - the sidebar containing the profile the person that sent you the email. This widget will display his photo, short description, his current schedule from Google Calendar, latest emails, shared documents, recent messages from Google Buzz. The widget also provides quick access to contact your contacts through e-mail, chat, a meeting, and so on. If several people are involved in the tread, you'll see a list of them with their online status. As you can see, unlike the popular social plugins (Xobni, Rapportive), which basically pull the public information from other social networks (Facebook, Twitter, LinkedIn), the People widget uses only the internal data from Google services. So it's basically intended for collaboration and social interaction in the companies using Google Apps.

2011. Kinect + GMail Motion : use gestures to manage your inbox

On the 1st of April Google kinda joked - introduced the new feature - GMail Motion - the ability to control emails and even enter text in the GMail mailbox using gestures (see video). But some people don't understand jokes. The guys from Southern California University took Kinect, connected it to GMail using the plug-in and turn into reality the technology that Google showed in the promotional video. Here's how it works:

2011. How to backup your GMail account

This morning about 150 thousand GMail users were very surprised to see that all their email history disappeared. And while Google is working to restore the data, it's time to think about safety for those who was not affected. Of course, users of the paid Google Apps may not worry, but if you use a free GMail account, it is recommended to create mailbox backups. And do not panic and insist that SaaS applications - are not safe. If you keep all your mail only in the desktop e-mail client, the probability that your computer glitch and lose your data - is usually not less than the probability of data loss by SaaS-provider. So, there are 3 ways to save your GMail on your computer:

2011. SMS authentication in Google Apps is available for all

Two-factor authentication, which has been available for users of paid Google Apps account since September 2010 is now available in all free GMail and Google Apps accounts. Recall that unlike the usual authorization the two-factor authentication includes the second step - entering the secret code received via SMS or generated by mobile application (for Android, iPhone or BlackBerry). This authentication method is often used in online payment systems and Internet banking services, because it ensures a high level of security. If you are working on one computer you won't enter the code very often because authorization will be done automatically. So you won't feel any inconvenience, but will considerably improve your data security. You can activate the two-factor authentication on this page.

2010. Facebook Messages - one simple idea that can change Email

Facebook today has introduced the updated messaging system Facebook Messages, which is also known as "Email killer" or "GMail killer". Given that all Social Web inventions are now rapidly deployed to Enterprise, we are certainly want to find out if it will kill such useful business tools as Email and GMail. At first sight - it's nothing to worry about. Although Facebook Messages can really replace Email in communications between family and friends, but in the Enterprise sphere it will be able to replace Email only in some cases for communication with customers. No one will use Facebook for important business correspondence because of its privacy issues. However, one simple idea of Facebook Messages can change the Email position in the Enterprise too.

2010. EmailOracle - email tracker for GMail

Sometimes you send important email-messages. And in this case, it is important for you to know whether the recipient has read the message, and if he hasn't responded - contact him again. You can strain your brain and keep all the important things in your memory. You can use reminders such as Google Calendar, but it's not very convenient. The new plug-in for GMail - EmailOracle - is an ideal solution for such cases. It adds 2 checkboxes to send-email form - "remind me if I haven't heard back in ... days" and "track whether the recipient opens this email". It's not hard to guess what happens after you send the email. Alerts / reminders are sent by email, or you can open the EmailOracle control panel and immediately see the status of all tracked emails. To track the message opening EmailOracle inserts in it a small picture, which works like a common site counter. And with this picture there is a little trick:

2010. Google rolls back innovations in search of revenue

Google has created a lot of innovative products, including GMail and Google Apps. Almost all progressive people enjoy and use them. But unfortunately, most office workers who use the paid versions of these applications - can hardly be called progressive. They are doing their job and want that mail and other business applications work in a traditional way and not to change. That is why, we see strange (but logical) things: Google rolls back innovations in order to please this paying majority. For example, GMail. Last year Google resolved the global problem with tags (because this paying majority got used to folders in Outlook). GMail tags began working like folders - with tree view, drag and drop feature. Today GMail adds an option to switch off the threaded view - that is, to remove the most convenient GMail feature. The similar process is taking place in the Google Docs:

2010. Google improves video chat quality

It is pleasant that though GMail video chat hasn't become the second Skype and does not bring any revenue to Google, the company still continues its development. Besides, it is personally lead by Christopher Vander Mey, Senior Product Manager for Google Apps. Apparently, the company has big plans for utilizing video chat in business.   And another confirmation for this guess is the latest new feature - improved video quality (it can be turned on in GMail Labs). Now the video chat supports VGA video (640x480), and the picture looks more clear, the CPU is less loaded and internet connection may be lower. According to Vander Mey, it's all thanks to new technology of hardware-accelerated video decoding based on H.264 (and, it is not the result of the GISP acquisition but Google's own development). Note, that if you want to enable video chat in GMail, you need to install this plug-in.

2010. GMail will save your Attention

Attention - is more precious resource than time. And e-mail - is a black hole, which draws your attention. While spending just a few minutes to check your inbox, you can spend a lot of (units) of attention - tire your brain and significantly reduce its efficiency (especially if you use to check your email every half an hour). Until now, GMail users had some advantage in this issue. GMail provides, perhaps the world's best spam filter. Besides, tags, stars, customizable filters, discussion threads help to make the mailbox more clear. But nowadays, when an average office worker receives 110 emails per day - it's not enough. That is why the GMail developers came up with the new revolutionary GMail feature - Priority Inbox .

2010. GMail = Unified Communications client

Few days ago the analytical company Frost & Sullivan stated that Google will soon storm the unified communications market, which is dominated by Cisco, Avaya and Microsoft. After all, Google has GMail, Google Voice, GTalk, Buzz, Gizmo5, Android, GISP and it remains just to combine all these technologies into single offering. And Google has decided to immediately confirm this forecast - from today GMail allows you to make and receive phone calls (thanks to the integration with Google Voice and Gizmo5). Meanwhile the VoIP service in GMail is available only in US.

2010. Google Contacts will become a CRM solution

Today, Google has rolled out the new GMail version and it's major upgrade is the fully redesigned Google Contacts section. Now the main GMail menu consists of 3 main items: Mail, Contacts and Tasks. And while the Tasks module is still like a toy, the Google Contacts has been remaked into a grown-up contact manager with interface, similar to Gmail (which has already proved its usability). You can now assign tags to contacts, like to emails. The contact page now includes the large Notes field that is convenient to log the most important points in relationships with a person. You can also see all email conversations with this person. Besides now you can edit the contact data without switching to the edit mode (like before). But the most interesting - is not the external redesign. It turned out that Google Contacts has its own product manager - Benjamin Grol, and when he represented the new features, he noted that Google is thinking about turning Contacts into a better CRM solution.

2010. GMail signatures for Internet Entrepreneurs

Almost a year ago GMail has become a full-fledged email-service for virtual businesses when it enabled users to send messages from GMail through any SMTP server, i.e. from any email-address (for example, now in your personal GMail inbox you can respond to customer emails and the customer will receive your answer from the corporate domain). However, one little issue prevented this feature of becoming usable - you could create only one signature for all email-accounts. And only a year later that issue was resolved. Now, you can create a separate signature for each email-account in GMail. Moreover, now you can format the signature in WYSIWYG-editor, add links and images to it. Sure that this feature will make Internet entrepreneurs happy.

2010. Socialwok uses Gmail and Outlook as its clients

Socialwok (known as the "social layer for Google Apps") like the online organizer Producteev, shows us the new meaning of "cross-platform" definition. Realizing that users most of time spend in email clients (such as Outlook and GMail), Socialwok simply decided to get inside these email clients. Socialwok was one of the first services to use the new GMail API and has created the gadget that can be expanded on the entire GMail workspace (see screenshot) and allows to post messages to microblogs, share Google Docs files, images, Youtube videos and events from Google Calendar, search for Google Docs, post to Twitter or Facebook right from your GMail interface.

2010. GMail and Google Buzz as developer platforms

In addition to the business version of GAE and cloud storage GS, at the I/O conference Google introduced for developers the new APIs for GMail and Google Buzz. New GMail API allows developers to embed applications directly to emails (as gadgets). These gadgets are currently only available for GMail in Google Apps, and may be added by account administrator from Google Apps Marketplace. For example, Gist and Xobni gadgets display person social information at the bottom of email (as they do it in MS Outlook and Lotus Notes). The Manymoon gadget allows to quickly create a task or project from the email. Taking into account that virtually all enterprise collaborative and social tools use email for notifications, we can expect an avalanche of new GMail gadgets, as well as increasing popularity of this email service in the enterprise segment.