Top 3 Cisco Contact Center alternatives

Last updated: November 08, 2018
Cisco Contact Center
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.

The best Cisco Contact Center alternatives:



Avaya Aura



Genesys



Five9