Top 3 bpmonline CRM alternatives
Last updated: September 03, 2015
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Bpm’online CRM is a process-driven cloud based software that connects the dots between marketing, sales and customer service, allowing to efficiently manage the complete customer journey – from lead to order, and to ongoing account maintenance. The beauty and core value of bpm’online products are the out-of-the-box processes that guide users through the most effective actions to accelerate results. Users love bpm'online's engaging that is free from redundant information and keeps them focused on work.
Latest news about bpmonline CRM
2015. Bpm’online updates its CRM for Financial Services
Bpm’online CRM for Financial Services helps firms to deliver exceptional customer service. New features for corporate banking, lending, underwriting, and product portfolio integration enable the product to arm even more institutions with the tools to obtain a 360-degree customer view and turn it into a competitive edge. Bpm’online CRM for Financial Services supplies banks with all the necessary tools to cover key customer facing processes. It includes four products that can be used as standalone applications or integrated as a bundle of modules: marketing, bank sales, lending and bank customer center. Banks can choose any or all products that best fit their business needs – each backed by robust business process management engine. By following pre-defined processes in bpm’online, agents bring industry best practices to their work, from identifying prospective clients to suggesting the most relevant banking products to existing customers at the right time.
2015. Bpm’online showcases latest process-driven CRM innovations, deployments at CRM Evolution 2015
Bpm'online, whose process-driven CRM software for marketing, sales and service helps over 6,000 organizations win more customers, faster, showcased the market momentum behind adoption of CRM solutions with strong process engine at the CRM Evolution conference today. New customer deployments including HaloPays and Portman, announced today, along with process-driven enhancements in bpm’online’s latest version 7.6, typify why 8 out of 10 new bpm’online customers in the past quarter have replaced other CRM systems with bpm’online’s award winning, flexible and process-rich approach. The BPM platform as a core of the bpm’online CRM solution enables quick and easy business process configuration – with no tech specialist or coding involved. This offers companies the agility to constantly test different approaches and processes to see what works best, remaining successful in a highly competitive environment.
2015. Bpm’online wins ISM Top 15 CRM Software Award for 2015/16
bpm’online CRM was selected by ISM Inc, Customer-Centric Strategic Advisors, as a Top 15 CRM Software Award winner for 2015/16. Bpm’online CRM was chosen after intensive testing by the ISM Software Lab. Each package was rated according to 179 selection criteria. This is the second time in a row that bpm’online is selected as ISM Top 15 CRM Award winner. Bpm’online CRM is a fully integrated CRM suite designed to connect the dots between marketing, sales and customer service, and to efficiently manage the complete customer journey – from lead to order, and to ongoing account maintenance. The beauty and core value of bpm’online products are the out-of-the-box processes that guide users through the most effective actions to deliver customer service excellence.
2015. Bpm’online CRM for real estate imroves MLS integration
Bpm’online introduced the updated 7.5 version of bpm’online real estate - next generation CRM system designed for commercial and residential real estate companies to manage every step of customer interactions - from leads to transactions. The latest version of the product delivers unparalleled customization capabilities, enhanced MLS integration, and extended features for listing and contract management. New MLS integration capabilities allow available listings from the market to be pulled directly into bpm’online real estate in a matter of seconds. This allows importing relevant MLS data and photos to better connect the home buyer and seller. Once a new listing is added to bpm’online real estate, the system will automatically select relevant customer requests and send a notification to the agent. This approach allows agents to close more deals with less effort, responding better to customer needs.
2015. Forrester Wave: Bpm’online CRM receives the highest overall score for Midmarket CRM
Bpm’online, the cloud based software for marketing, sales and service automation, has been named a Strong Performer in The Forrester Wave: CRM Suites For Midsize Organizations, Q1 2015 evaluation. According to the report, bpm’online received the highest score for the current offering among Strong Performers. Forrester evaluated the ten most significant customer relationship management suite vendors across 95 criteria and rated each vendor in three major categories: Current offering, Strategy and Market presence. The evaluation was performed, based on the strength of their products across a spectrum of CRM capabilities including sales force automation, marketing automation, customer service, field service, e-Commerce, business intelligence, customer data management, technology, and architecture.