Voicemail Services for business

Updated: January 26, 2021

2021. Yac raises $7.5M to eliminate meetings with voice messages



Yac, the startup that’s digitizing voice messages for remote offices, has raised $7.5M. Yac addresses the issue of providing verbal feedback and communication asynchronously instead of needing to respond in real time. Email and voicemail also perform these asynchronous communication functions. The free version provides unlimited messaging, but there’s a cap on how long messages will remain active. For paying customers there’s no retention limit and the company provides transcription services and deeper integrations with a team’s workflows


2018. Google Voice version for enterprise came to G Suite



Google is starting to roll out an enterprise version of its Google Voice service for G Suite users. Google voice has been a long-enjoyed service for everyday consumers, and offers a lot of benefits beyond just having a normal phone number. The enterprise version of Google Voice appears to give companies a way to offer those kinds of tools, including AI-powered parts of it like voicemail transcription, that employees may be already using and potentially skirting the guidelines of a company. Administrators can provision and port phone numbers, get detailed reports and set up call routing functionality. They can also deploy phone numbers to departments or employees, giving them a sort of universal number that isn’t tied to a device — and making it easier to get in touch with someone where necessary. There’s also a spam filtering feature, which will probably be useful in handling waves of robo-calls for various purposes.


2018. Google Duo gets video- and voicemail


Google’s messaging app Duo now allows to leave voice and video messages when nobody picks up your call (or politely declines to talk to you). Duo users can leave up to 30-second messages and your contact will see them in the Duo app. After watching the video or listening to the message, your contact can call you right back, at which point you can decide if you want to pick up the call or just let it go to videomail, too. Google notes that all messages are end-to-end encrypted and that the update will start rolling out to Android and iOS users today, and that all users worldwide should see it within the next few days.


2017. Google Voice gets group chat and other new features



Google has launched a refreshed version of its VoIP calling service Google Voice on mobile and the web. Largely, the update is about giving the product a more modern look-and-feel, after having not received a major upgrade in years. But the relaunch also includes a few new features, like support for photo-sharing, group conversations, Spanish-language voicemail transcription, and more. In the new app, the Google Voice inbox has separate tabs for your text messages, calls and voicemail, explains Google in its blog post about the update. Your conversations will now stay in one continuous thread, which makes it easier to keep up with the messages from your contacts in a single place.


2015. Visual voicemail provider YouMail gets $5М



YouMail, a visual voicemail app, plans to use the proceeds from a $5.5 million Series B funding round to expand its user base. YouMail is a digital personal assistant that replaces voicemail on Android, iPhone and Windows Phones. It's designed to identify callers, filter unwanted calls, offer a greeting, capture contact information and provide callers alternate forms of contact.  Features include visual caller ID, automated caller blocking, personalized smart greetings, automatic replies, cloud storage, multi-platform access to messages and call routing.


2010. Skype to create new products for business



Today Skype has filed an IPO registration statement and plans to raise up to $100 million in an initial public offering. Along with the IPO application Skype has published some of the their business stats and plan of its further development. It turnes out that the company is doing quite well. During the first 6 months in 2010 Skype has earned $406 million, that is approximately 25% higher the previous year. Nevertheless, taking into account that the Skype has already more than 560 million registered users (it's more than Facebook), the company's management wants to earn at least ten times more. In addition, they are worried that almost 90% of Skipe's income comes from a single service - SkypeOut. Therefore, the major objective of attracting new investments is the development of new paid of business applications.


2009. BT unveils Google Voice alternative, develops voice platform for SaaS



Ribbit, owned by BT (British Telecom) announced the new service Ribbit Mobile, that provides personal virtual PBX and can be linked to your existing mobile number. Ribbit Mobile's features are very similar to Google Voice - it can forward incoming calls according to your settings, send/receive sms, voicemail and transcribe voicemail. Unlike Google Voice, that only works with phone-company phones and SIP, Ribbit can also connect to Skype. And its main advantage is Web integration. Ribbit Mobile allows to call and receive calls in the web interface or using the widget. That is what Google Voice can't do.