Voicemail Services for business

Updated: July 31, 2023

Voicemail services are telecommunication solutions that allow callers to leave recorded messages when the recipient is unable to answer the phone. These services are commonly used in both personal and business settings to capture important messages and calls when individuals are unavailable or during non-working hours. Voicemail services often provide features like customizable greetings, message storage, and retrieval options, enabling users to manage their voicemail messages efficiently. In a business context, voicemail services can also be integrated with other communication tools, such as email, to ensure timely notification and response to critical messages. Voicemail services are a convenient and effective way to ensure that important communications are not missed, enhancing communication efficiency and ensuring that important information is captured even when users are not readily available to take calls.

See also: Top 10 VoIP services

2021. Yac raises $7.5M to eliminate meetings with voice messages

Yac, the startup revolutionizing remote office communication by digitizing voice messages, has successfully secured $7.5 million in funding. Yac tackles the challenge of offering asynchronous verbal feedback and communication, allowing users to respond at their convenience instead of in real time. Similar functions are performed by email and voicemail. While the free version of Yac offers unlimited messaging, there is a time limit on how long messages will remain active. Paying customers, on the other hand, enjoy unlimited message retention, along with additional features such as transcription services and seamless integration with a team's workflows.

2018. Google Voice version for enterprise came to G Suite

Google is introducing an enterprise version of its Google Voice service exclusively for G Suite users. While Google Voice has traditionally been popular among everyday consumers, offering numerous advantages beyond a regular phone number, the enterprise version aims to provide companies with similar functionalities. This includes AI-powered features such as voicemail transcription, which employees may already be utilizing in a manner that bypasses company guidelines. Administrators have the capability to provision and transfer phone numbers, access comprehensive reports, and configure call routing options. They can also assign phone numbers to departments or employees, granting them a universal number that isn't tied to a specific device. This simplifies communication by ensuring easy accessibility when needed. Additionally, the enterprise version includes a spam filtering feature, which proves beneficial in handling the influx of unwanted automated calls for various purposes.

2018. Google Duo gets video- and voicemail

Google's messaging app, Duo, now offers the ability to leave voice and video messages in situations where the recipient is unable to answer your call or politely declines. Users of Duo can leave messages of up to 30 seconds, which will be visible to their contacts within the Duo app. Upon viewing the video or listening to the message, the contact can promptly return the call, giving you the choice to answer or let it transition to videomail. Google emphasizes that all messages are end-to-end encrypted, ensuring privacy and security. The update is being rolled out to Android and iOS users starting today, and it will be available to users worldwide in the coming days.

2017. Google Voice gets group chat and other new features

Google has introduced a refreshed version of its VoIP calling service, Google Voice, across mobile and web platforms. The primary focus of this update is to provide the product with a modernized look and feel, as it had not received significant upgrades for quite some time. Alongside the visual enhancements, the relaunch brings several new features, including photo-sharing, group conversations, Spanish-language voicemail transcription, and more. In the updated app, Google Voice incorporates separate tabs in the inbox for text messages, calls, and voicemail, as explained in the company's blog post. Additionally, conversations now remain in a continuous thread, simplifying the process of keeping track of messages from contacts within a single location.

2015. Visual voicemail provider YouMail gets $5М

YouMail, a visual voicemail app, has announced its intention to utilize the funds raised in a Series B funding round of $5.5 million to grow its user base. YouMail serves as a digital personal assistant, replacing traditional voicemail on Android, iPhone, and Windows Phones. Its primary purpose is to identify incoming callers, filter out unwanted calls, present personalized greetings, collect contact information, and provide alternative means of contact. The app offers a range of features, including visual caller ID, automated caller blocking, customized smart greetings, automatic responses, cloud storage for messages, and the ability to access messages and route calls across multiple platforms.

2010. Skype to create new products for business

Today Skype has filed an IPO registration statement and plans to raise up to $100 million in an initial public offering. Along with the IPO application Skype has published some of the their business stats and plan of its further development. It turnes out that the company is doing quite well. During the first 6 months in 2010 Skype has earned $406 million, that is approximately 25% higher the previous year. Nevertheless, taking into account that the Skype has already more than 560 million registered users (it's more than Facebook), the company's management wants to earn at least ten times more. In addition, they are worried that almost 90% of Skipe's income comes from a single service - SkypeOut. Therefore, the major objective of attracting new investments is the development of new paid of business applications. ***

2009. BT unveils Google Voice alternative, develops voice platform for SaaS

Ribbit, owned by BT (British Telecom) announced the new service Ribbit Mobile, that provides personal virtual PBX and can be linked to your existing mobile number. Ribbit Mobile's features are very similar to Google Voice - it can forward incoming calls according to your settings, send/receive sms, voicemail and transcribe voicemail. Unlike Google Voice, that only works with phone-company phones and SIP, Ribbit can also connect to Skype. And its main advantage is Web integration. Ribbit Mobile allows to call and receive calls in the web interface or using the widget. That is what Google Voice can't do. ***