Smart Email software
Updated: October 03, 2018
2018. Slack acquires email assistant Astrobot
Slack has acquired Astro, the startup behind email assistant, Astrobot. The deal, which marks Slack’s largest to date, will go a ways toward helping the popular enterprise chat platform achieve its vision of fully integrating workplace mainstays like email and calendars into its channels. Astrobot is a Slack app that integrates email and calendars directly into the chat platform. Among other things, it lets users search both at once, without leaving Slack. The standalone Mac, iOS, Android, Amazon Alexa, and Slack apps will be shut down on October, with signups for new users being disabled immediately.
2018. Google discontinues Inbox by GMail
Google officially announced that Inbox by Gmail, the company’s experimental email client for Gmail, will shut down at the end of March 2019. Google says it’s making this change to put its focus “solely on Gmail.” While that makes sense, it’s a shame to see Inbox sail into the setting sun, given that it pioneered many of the features that have now become part of the new Gmail. While the new Gmail now has most of Inbox’s features, one that is sorely missing is trip bundles. This useful feature, which automatically groups all of your flight, hotel, event and car reservations into a single bundle, is one of Inbox’s best features. Google plans to bring this to Gmail early next year — hopefully well before Inbox shuts down.
2017. Microsoft launched faster and smarter Outlook.com
Microsoft launched a new Outlook.com with better and faster search interface, along with other frills. One of those frills is a conversation-style inbox. The new layout makes it easier to keep track of a longer string of messages and everything that was sent previously. This is a much-needed change for Outlook, which has garnered a reputation for being a stodgy, older email service compared to alternatives. Another addition is Quick Suggestions. This brings up nearby locations of restaurants or bars you type out in your email. So, if you're sending a message to a friend to get drinks after work, the nearest location of that chain will pop up in the email. And Microsoft also wants you to feel like you've got a personalized email account. Users can now mark contacts and folders as favorites to make them easier to find in a search.
2017. Mobile Outlook gets much smarter search
Microsoft unveiled a redesigned version of its popular Outlook mobile app for iOS and Android, which most notably includes a more intelligent search feature, powered by Microsoft Graph, along with other changes to navigation and conversations. Microsoft Graph is being used to turn Outlook’s search feature into a tool that can surface more than just emails – it will be augmented to include things like contacts, attachments, flight and travel itineraries, package deliveries and more. Search is also becoming a more central part of the experience in the new version of Outlook. When you tap into search it won’t be a blank screen, but will include proactive suggestions of your top contacts and recent files, as well as showcase things happening ‘today,’ like your travel plans – all before you even kick off your search. Plus, when you start typing, the auto-complete suggestions will display names from your most frequently contacted recipients first.
2015. Google Inbox adds smart reminders and undo send option
Google Inbox, the Gmail-based mobile email client, is now open to all and provides some new features. The overarching theme for these updates (and really Inbox as a whole), is to help users save time. The new Trip Bundles feature automatically groups all the messages about a trip into a single bundle, so you have direct access to your flight, hotel booking and rental car reservation information. Another interesting new feature involves reminders, which have always been a key part of Inbox. Now, when Google notices that somebody asks you to do something in an email, Inbox will automatically suggest that you set yourself a reminder to do that. Agarwal tells me that this is powered by the same tech Google already uses to categorize emails. Other new features include the ability to recall any email within the first 10 seconds after you first hit send, custom email signatures for Inbox that will sync across devices and the ability to switch Inbox’s swipe gesture from marking emails as done to deleting them by default.
2014. IBM also wants to fix Email
Following in the footsteps of Google Inbox and Microsoft Clutter, IBM wants to reinvent email, too. The company has announced IBM Verse - a "social mail" system for businesses that aims to help employees spend less time curating their inboxes. The system takes into account calendars, contacts, file sharing, social updates and other factors to help highlight the most important messages and give greater insights about the people exchanging them. It can learn over time and eventually predict which messages an employee should prioritize. On any email thread, a user can click through to see a visual tree of all the people connected, how they're connected to each other, and their positions in the organization. Again, the system learns over time, so if it thinks someone is being left out, it will suggest new people to add. IBM Verse is launching as a beta this month, with a full rollout with mobile apps — expected in early 2015.