SaaS integration services


2018. Workato raises $25M for its integration platform



Workato, a startup that offers an integration and automation platform for businesses and competes with the likes of MuleSoft, SnapLogic and Microsoft’s Logic Apps, has raised a $25 million Series B funding round. The company has received investments from some of the largest SaaS players, including Salesforce, which participated in an earlier round. Workato’s service isn’t that different from other integration services (you can think of them as IFTTT for the enterprise), in that it helps you to connect disparate systems and services, set up triggers to kick off certain actions (if somebody signs a contract on DocuSign, send a message to Slack and create an invoice). Like its competitors, it connects to virtually any SaaS tool that a company would use, no matter whether that’s Marketo and Salesforce, or Slack and Twitter. And like some of its competitors, all of this can be done with a drag-and-drop interface.


2018. Zoho Cliq integrates with Zapier



With Zoho's Slack alternative Zoho Cliq new integration with Zapier, you’re well on your way to accomplishing this—in just a few zaps. You can create custom Zaps that connect your favorite apps, even if they don’t have pre-built integrations with each other. Zapier connects over 1000 web apps together. You can integrate Cliq with any of these apps, to save time and streamline your work processes. For example with Zap between Cliq and Zendesk upi can receive channel updates every time a new support ticket is created. With Zap between Cliq and Trello, broadcast bot messages for new Trello cards.


2018. IFTTT raised $24M from Salesforce



Cloud integration service IFTTT raised another $24 million in funding to take its business deeper into areas like enterprise and IoT services. IFTTT today has 14 million registered consumers. Products from Google, Microsoft, Amazon, Twitter, BMW, Samsung, IBM, MyQ, and Verizon are among those touched by IFTTT scripts. Despite all the competition, IFTTT has grown as a long-tail play, by focusing on specific actions between apps and devices, some of which are created by users of its platform and some by the companies themselves, and often are not provided elsewhere either because companies have yet to integrate directly, or the action is perhaps too specific.


2018. Salesforce introduces Integration Cloud on heels of MuleSoft acquisition



One week after MuleSoft acquisition, Salesforce unveils Integration Cloud, based on the acquired technology. The Integration Cloud itself consists of three broad pieces: The Integration Platform, which will eventually be based on MuleSoft; Integration Builder, a tool that lets you bring together a complete picture of a customer from Salesforce tools, as well as across other enterprise data repositories and finally Integration Experiences, which is designed to help brands build customized experiences based on all the information you’ve learned from the other tools. For now, it involves a few pieces that are independent of MuleSoft including a workflow tool called Lightning Flow, a new service that is designed to let Salesforce customers build workflows using the customer data in Salesforce CRM.


2018. Salesforce is buying cloud integration provider MuleSoft



Salesforce will buy MuleSoft in a deal valued at $6.5 billion. The CRM giant was interested in MuleSoft for a long time. With 1,200 customers, it gives Salesforce a mature company to add to its arsenal. It also gives them an API integration engine that should help the company access data across organizations, regardless of where it lives. This is particularly important for Salesforce, which tends to come in and work with a company across enterprise systems. As it builds out its artificial intelligence and machine learning layer, which it has branded as Einstein, it needs access to data across the company. A company like MuleSoft gives them that. But of course Salesforce gets more than tech with this purchase, which it can integrate into its growing family of products. It also gets major customers like Coca-Cola, VMware, GE, Accenture, Airbus, AT&T and Cisco.


2017. Zapier launched team accounts



Zapier, the business process-centric services for connecting different applications and automating workflows, announced the launch of Zapier for Teams. This new, $250/month plan complements the company’s existing free and $20/month tiers and adds a number of collaboration features to the service. For businesses, this new plan also means that they can offer access to Zapier to their employees and pay a single bill. Foster also argues that this will improve security, especially given that a company can now easily add and remove user accounts as needed. In the past, with Zapier’s old pricing tiers, employees would often share passwords, which is obviously not an ideal solution.


2016. Built.io launches an IFTTT for business users



Built.io has long offered an integration tool Flow that allowed technical users (think IT admins and developers) to create complex, multi-step integrations with the help of an easy to use drag-and-drop interface. Now the company has also launched a more basic version of Flow that is aimed at business users who want to create IFTTT-like integrations between applications like Cisco Spark, Slack, Gmail, Marketo and Salesforce. To clarify the difference between the two services, the old version of Flow is now Flow Enterprise, while this new one is branded as Flow Express.