Top 10: Business process automation software

Updated: August 01, 2023

Business process automation (BPA) refers to the use of technology to automate and streamline repetitive and manual tasks within an organization's workflows. BPA aims to improve efficiency, reduce human errors, and increase productivity by replacing time-consuming and labor-intensive processes with automated systems. This technology often involves the integration of software applications, robotic process automation (RPA), and artificial intelligence (AI) to handle tasks such as data entry, document processing, and workflow management. By implementing business process automation, companies can optimize their operations, free up employees' time for more strategic tasks, and enhance overall business performance. BPA also contributes to better customer service, as it enables faster response times and more accurate data processing. Embracing business process automation is crucial for businesses seeking to stay competitive in today's fast-paced and digitally-driven business landscape. Some of the most popular business process automation software options are listed below.

See also: Top 10 BPM Software

2019. Google Drive added workflow integrations with DocuSign, K2 and Nintex

Google has recently announced several new workflow integrations for its Drive file storage service, enabling support for select features from DocuSign, K2, and Nintex process automation platforms. With the DocuSign integration, users can now conveniently prepare, sign, and store documents directly within Google Drive. Moreover, it allows for triggering actions such as billing, account activation, and payments upon agreement completion. The K2 integration takes a different approach by leveraging the power of machine learning tools. Users can train models on a workflow using Google's machine learning tools, enabling automated decisions such as loan approval or denial. All relevant information regarding these requests and approval processes is stored in a Google Sheet. Additionally, this integration facilitates simpler discovery of numerous documents within Drive, catering to more everyday use cases.

2018. Trello acquired business process automation tool Butler

Trello, the collaborative tool under the ownership of Atlassian, has recently made an acquisition of Butler, a lightweight business process automation tool. With the integration of Butler, Trello gains the capability of automation, enabling users to streamline complex tasks through a series of automated commands. Over time, teams have recognized the value of automating processes on Trello boards using the Butler Power-Up, allowing them to allocate more time to essential responsibilities and enhance overall productivity. Butler empowers teams to systematize business rules and procedures, transforming a ten-step process into a single-click automation. This signifies that Trello transcends its static organizational role and ventures into the realm of agile business process automation.

2018. Zoho launched app integration platform Zoho Flow

Zoho Flow is an innovative integration platform designed to seamlessly connect all of your cloud applications. With Zoho Flow, you can effortlessly create workflows, known as "Flows," that establish connections between various cloud apps without the need for coding. Whether you're transferring information between apps or executing complex business processes, Zoho Flow empowers you to automate a wide range of tasks. The process of creating a Flow is straightforward: set a trigger, add a sequence of actions, switch it on, and you're good to go! For instance, you can create a Flow that activates when a ticket is submitted to your help desk, automatically updates or adds leads in your CRM system, and sends an update to your team chat application. Zoho Flow simplifies and streamlines your app integration process, enabling enhanced productivity and efficiency.

2016. Alfresco integrates its ECM and BPM

Alfresco has unveiled a significant integration between its enterprise content management (ECM) platform, Alfresco One, and its Business Process Management (BPM) platform, Activiti. This marks the culmination of years of concerted efforts to bring the two platforms closer together, effectively enhancing the functionality of both in managing business content and processes. With this announcement, Alfresco enters the competitive Process and Collaboration Management (PCM) market, providing enterprises with a comprehensive suite of offerings encompassing content management and content-driven processes. The integration seamlessly combines BPM, ECM, records management, and includes integrations with capture and e-signature vendors, delivering a holistic solution for enterprises in need of robust process and collaboration management capabilities.

2010. Salesforce now can automate business processes

Yes, Salesforce still had no inbuilt business processes automation tool (only integrated third-party solutions). But business process automation - is a delicate feature that it's better not to provide it at all than provide it somehow. Many other CRM systems promote their business-process automation modules, but actually they bring more problems than profits. In contrast, the new Salesforce module - Visual Process Manager looks pretty nice and simple. Generally, in this case it is better not talk about business processes, but about automation of any operation in the system. There are 4 main spheres where this new tool could be applied: ***

2004. JBoss airs expansion plans

 JBoss, an open-source company, is actively exploring opportunities for expansion into the integration and business process automation software realm, potentially through acquisitions, according to a company executive's statement on Friday. The company is currently considering the prospect of acquiring an established infrastructure software or middleware company and subsequently offering its product for free under an open-source license. Alternatively, JBoss is also exploring the possibility of assuming control over an existing open-source project or developing its own integration and process automation software. To fund potential acquisitions, the company can utilize a portion of the $10 million it recently secured from venture capital investors. JBoss currently generates revenue by providing services and training for a selection of freely available infrastructure software products, notably its JBoss Java application server, which is widely employed to run Java-based business applications.