AIOps

Updated: January 14, 2022
The term “AIOps” stands for artificial intelligence for IT operations. IT operations collects tons of data across a number of monitoring and logging tools, way too much for any team of humans to keep up with. That’s why there are startups like Loom turning to AI to help sort through it. It can find issues and patterns in the data that would be challenging or impossible for humans to find. Applying AI to operations data in this manner has become known as AIOps in industry parlance.

2022. BigPanda gets its horn after securing $190M



AIOps leader BigPanda is now valued at $1.2 billion following a new Series D round of $190 million led by Advent International. The company’s technology transforms huge volumes of IT data into actionable insight and automates incident management so IT operations teams can be proactive about their response processes. Recognizing that pace of innovation and how companies were spending more of their mission critical resources on putting out fires, Big Panda decided to go after additional funding to meet that demand. The company was finishing up its third quarter, which Resnick said was strong, and looking at the fourth quarter when it was decided to go for additional funding.


2021. IBM is acquiring cloud app and network management firm Turbonomic for up to $2B



IBM is acquiring Turbonomic, a company that provides tools to manage application performance (specifically resource management), along with Kubernetes and network performance — part of its bigger strategy to bring more AI into IT ops, or as it calls it, AIOps. Turbonomic’s tools are particularly useful in hybrid cloud architectures, which involve not just on-premise and cloud workloads, but workloads that typically are extended across multiple cloud environments. While this may be the architecture people apply for more resilience, reasons of cost, location or other practicalities, the fact of the matter is that it can be a challenge to manage. Turbonomic’s tools automate management, analyse performance, and suggest changes for network operations engineers to make to meet usage demands.


2021. MLOps startup InfuseAI raises $4.3M



AI models not only take time to build and train, but also to deploy in an organization’s workflow. That’s where MLOps (machine learning operations) companies come in, helping clients scale their AI technology. InfuseAI, an MLOps startup based in Taiwan, announced today it has raised a $4.3 million Series A. InfuseAI helps companies deploy and manage machine learning models with turnkey solutions like PrimeHub, a platform that includes a model training environment, cloud or on-premise cluster computing (including container orchestration with Kubernetes) and collaboration tools for teams. Another product, called PrimeHub Deploy, lets clients train, deploy, update and monitor AI models.


2020. OpsRamp raises $37.5M for its hybrid IT operations platform



OpsRamp, a service that helps IT teams discover, monitor, manage and — maybe most importantly — automate their hybrid environments, today announced that it has closed a $37.5 million funding round. At the core of OpsRamp’s services is its AIOps platform. Using machine learning and other techniques, this service aims to help IT teams manage increasingly complex infrastructure deployments, provide intelligent alerting and eventually automate more of their tasks. The company’s overall product portfolio also includes tools for cloud monitoring and incident management.


2020. ServiceNow acquires AI-based IT monitoring startup Loom Systems



ServiceNow has acquired Loom Systems, an Israeli startup that specializes in AIOps. The companies did not reveal the purchase price. ServiceNow is first and foremost a company trying to digitize the service process, however that manifests itself. IT service operations is a big part of that. Companies can monitor their systems, wait until a problem happens and then try to track down the cause and fix it — or, they can use the power of artificial intelligence to find potential dangers to the system health and neutralize them before they become major problems. That’s what an AIOps product like Loom’s can bring to the table. By joining forces, the companies want to bring together AI innovations and ServiceNow’s AIOps capabilities to help customers prevent and fix IT issues before they become problems.


2019. Splunk acquired cloud AIOps service SignalFx


Splunk, the data processing and analytics company, has acquired SignalFx for a total price of about $1.05 billion. SignalFx provides real-time cloud monitoring solutions, predictive analytics and more. The acquisition will likely make Splunk a far stronger player in the cloud space as it expands its support for cloud-native applications and the modern infrastructures and architectures those rely on. SignalFx will support Splunk's commitment to giving customers one platform that can monitor the entire enterprise application lifecycle.