Video: Workplace AI assistant Capacity raised $13.2M

September 09, 2019


Capacity (former Jane.ai), the startup which is solving information scatter inside enterprises, has raised new cash to tackle the issue with its corporate data search platform. The company just closed a $13.2 million Series B. Capacity helps its customers pull all of their organizational data together into a platform that makes company information more accessible to people inside the company. It’s all done through a chat interface and directory that employees can use to search for information. There’s a pretty high degree of flexibility in customizing how questions are answered and when a line of questioning gets routed to a person onsite.

Speaking about AI Assistants for business it's interesting to remind that:

Earlier this year Zoho Recruit got AI assistant:



Zoho unveiled the new version of its recruiting software Zoho Recruit. It brings AI assistant Zia to play. She understands candidates as humans with career profiles instead of a string of keywords on their resume. This enables her to find the best candidate for a job opening by matching their experiences, skills, and proficiencies with the job’s requirements and grading them accordingly. Also Zoho Recruit added Vendor Portal that allows recruiters to invite third-party recruitment agencies to submit candidates for your open jobs into your database for processing. You can also provide them with a self-service log and enable them to track the progress of the candidates they’ve submitted.


Earlier this year Zoho’s office suite got virtual assistant:



Zoho is launching a major update to its core office suite products: Zoho Writer, Sheet, Show and Notebooks. These tools are getting an infusion of Zoho’s Zia AI assistant. With this, you can now ask questions about data in your spreadsheets, for example, and Zia will create charts and even pivot tables for you. Similarly, Zoho is using Zia in its document editor and presentation tools to provide better grammar and spellchecking tools (and it’ll now offer a readability score and tips for improving your text). In Zoho Notebook, the note-taking application that is also the company’s newest app, Zia can help users create different formats for their note cards based on the content (text, photo, audio, checklist, sketch, etc.).


Last year Amazon Alexa virtual assistant now available on Windows 10 PCs as a standalone app:



Alexa debuted on select Windows 10 laptops earlier this year – built into a range of newly launched HP, Asus, Acer and Lenovo notebooks – and is now available for download on all compatible devices. Alexa’s presence on Windows 10 is aimed at work productivity and serves to highlight the AI assistant’s rise in office environments – much as the iPhone in 2007 moved quickly from individual users to become a mainstay of the workforce. Amazon is also forging deals with corporate partners. A range of companies, including  Salesforce, SAP SuccessFactors, Concur, Ring Central and ServiceNow, all plan to integrate their applications with Alexa for Business – the service launched last year to help companies manage large numbers of Alexa devices in the workplace.


Last year Salesforce allows to enter data to CRM via voice:



Sales managers love to talk. In fact, talking is their job. But when it comes to entering customer data to CRM system, they have to type. Salesforce wants to save salespeople from such a cognitive dissonance. New feature - Einstein Voice - allows to enter data into the system using natural speech. Imagine, when getting behind the wheel, you simply launch the mobile app and talk to virtual assistant: "I just met John Smith. He is interested in buying, but asked to call him in a week ...". And the virtual assistant gently adds a note to this customer history in CRM. But Salesforce should do something with personality of their virtual assistant. It looks wrong to force Einstein to perform such simple tasks.


Last year Adobe introduced AI assistant for Adobe Analytics:



Adobe introduced an AI-fueled virtual assistant called Intelligent Alerts to help Adobe Analytics users find deeper insights they might have otherwise missed. The way it works is the analyst receives some alerts they can dig into to give them additional insights. If they don’t like what they’re seeing, they can tune the system and it should learn over time what the analyst needs in terms of data. They can configure how often they see the alerts and how many they want to see. This all falls within the realm of Adobe’s artificial intelligence platform they call Sensei. Adobe built Sensei with the idea of injecting intelligence across the Adobe product line.