Salesforce launched Site.com - (strange) service for site-building
March 16, 2012 | Author: Sandeep Sharma

Hooray! Marc Benioff bought another cool (and probably very expensive) domain Site.com. Actually, that's all news, because the service for simple site-building launched on this domain - is not new. It's all the same Siteforce tool, previously available in Salesforce's marketing cloud. And, in our opinion, this service is not worth of such domain. We still believe that there is a great demand for simple site-building service. But what Salesforce offers - is nonsense. Of course, the visual editor in Site.com - is very powerful. It's so CSS-oriented and allows to create pages from templates, forms, dynamic pages, pull content from a database, use JavaScript and even publish pages to Facebook. But it's not simple. Rather, it's more suitable for web designer, than for marketer. And why web designer needs this toy, if he can faster create a better site in a code editor?
But the main drawback is the price of service: $1625/month for ONE site + $20/month per 1 user + $125/month per 1 admin. Mark, are you kidding? A simple site for more than $1625/month?
Of course, for this price you get a super-scalable hosting, which will stand a million visitors a day. But how often the million-visitor sites are created by marketers in a visual editor?
Perhaps Benioff bet on the service integration with other Salesforce applications. Indeed, Site.com allows to collaborate on site in Chatter, publish data from CRM, automatically enter data from site forms into Service Desk. But all this was possible in the Siteforce. But why they launched this separate service that no one needs (at such price) without CRM and Service Desk?
See also: Top 10 Online CRM software