Salesforce adds social CRM features to Do.com

August 02, 2012 | Author: Adam Levine


Do.com - is a simple (and free) service for managing tasks and projects that Salesforce has created on the basis of the purchased Manymoon last year. And because all Salesforce applications should become more social and customer-oriented, the first update of Do.com is following this direction. Actually it's quite reasonable because almost all tasks that arise in any company or related either to projects, or to customers. Projects are already present in Do.com. Now it add the Contacts module. You can pull contacts from your account on Facebook or Google+ (or simply import contacts from CSV file). Contacts can be sorted using tags and linked with tasks.



In addition to the Contacts section Do.com is adding another module that usually present in CRM systems - Deals. You can link tasks to deals, change their status and assign a deal owner. On the beautiful deals dashboard you can quickly evaluate the current state of each deal and forecast the company's revenue.

See also: Top 10 Project Management software

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com