Salesforce 1 - really cool thing for your business
November 19, 2013 | Author: Sandeep Sharma
In former times Salesforce was the CRM company. It was developing and selling the CRM system. Then this business become boring for Salesforce boss Marc Benioff and he engaged into platform games with Force.com. And now it looks like Mark decided just to do show business. Look, yesterday the Dreamforce conference which is recognized as the coolest IT event of the year, started. A ticket to this show costs $1200 and it will be attended by 70 thousand people. Good business. But how to entertain Dreamforce visitors (and all those customers, paying for Salesforce CRM and platform)? They need something really cool. At this time - it's Salesforce 1. It's not clear what it is exactly, but looks very impressive. Judging by the pictures and video, Salesforce 1 - it is a platform, network (or Matrix, if you like), which connects everything:
Salesforce business applications (Sales Cloud, Marketing Cloud, Service Cloud),, enterprise social network Chatter, app store AppExchange, the platform Force.com and its API interfaces, all Salesforce mobile apps (and the new mobile app Salesforce 1), all gadgets / vehicles / equipment that can connect to the Internet (the Internet of things), and (most importantly) the brains of your customers :
What are the real business benefits of Salesforce 1? Probably, this thing should inspire you to create new cool experience for your customers.
See also: Top 10 Online CRM software