MS Dynamics CRM Online is available globally

Probably it's the first time in Microsoft's history, when SaaS version of a product appears before the in-house version. Yesterday the company launched the SaaS version of its CRM system Microsoft Dynamics CRM Online 2011. The in-house version will appear only on February 28 (it turned out that it needs more testing). But most importantly, SaaS version, which untill now was available only in the U.S. and Canada, has been translated into 40 languages and is now available in 40 countries. : Austria, Australia, Belgium, Brazil, Canada, Colombia, Costa Rica, Chile, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, Trinidad and Tobago, the United Kingdom, and the United States.

Microsoft Dynamics CRM Online 2011 costs only $44/month per user. Moreover, until June 30 it will cost only $34/month. The price is its main advantage over the major SaaS-analogs. For example, Salesforce Professional costs $65/month and Oracle CRM On Demand - $ 75/month. In addition, Microsoft also provides the $200 discount for each user jumping to MS CRM from these competing products.

However MS Dynamics CRM Online (for normal use) still requires other (paid) products: MS Outlook, Office, Sharepoint.

See also: Top 10 Online CRM software