Zoho Meeting vs Zoom

Last updated: May 13, 2022

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Zoho Meeting
Zoho Meeting empowers you with remote support, online meeting, and web conferencing features to host instant meetings or web meetings for your audience.
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Zoom
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
Zoho Meeting vs Zoom in our news:

2022. Zoom dives deeper into intelligent customer service with Solvvy acquisition



Previous year Zoom wanted to buy Five9 to get into customer service. Eventually the deal fell apart, but Zoom’s desire to get into customer service one way or the other didn’t diminish. Earlier this year, the company announced a new customer service solution, which would take advantage of existing Zoom capabilities. By pulling together some existing functions, the company was able to offer a customer service experience inside the Zoom tool set. Now, the company announced plans to extend that by acquiring Solvvy, a nine-year-old startup that concentrates on conversational AI. With Solvvy, the company gets more automation and intelligence and the ability to clear routine questions without having to speak to a person.


2022. Zoom announces Zoom Whiteboard, gesture recognition among several updates



Zoom announced a slate of updates and new features, including a virtual whiteboard and gesture recognition. Among the updates is Zoom IQ for Sales, which uses AI to analyze calls. Zoom also added Gesture Recognition, which means that instead of clicking on a reaction you can raise a hand or put a thumbs up to display that reaction in the call. It’s only limited to those two gestures for now, and requires client version 5.10.3 or later. It’s disabled by default at the client level and you can enable it at the account, user or individual level.


2022. Zoom launches AI-powered features aimed at sales teams



Zoom has announced Zoom IQ for Sales, a product that uses AI to analyze sales meetings and deals to provide insights. It’s the company’s first explicit foray into sales automation software. In many ways, Zoom IQ for Sales is an outgrowth of Zoom’s increasing investments in AI. Zoom last May introduced an AI-powered feature that shows highlights from recorded meetings, automatically selecting the “best” parts of meetings based on keywords from audio transcriptions. The company more recently acquired Kites, a startup specializing in real-time translation and transcription.


2021. Zoom, Five9 Scrap $14.7 Billion Deal as Investors Vote No



Zoom Video Communications Inc. and Five9 Inc. scrapped their $14.7 billion merger agreement after a steep decline in Zoom’s shares slashed the deal’s value by almost a third, leading Five9 shareholders to reject the offer. Zoom sought to buy Five9, a call-center software provider, to bolster its popular videoconferencing app in the face of stiffening competition. Five9, based in San Ramon, California, makes cloud-based software that uses artificial intelligence to help companies answer questions from customers and interact with them regardless of language, location or device. Five9’s clients include brands like Under Armour, Citrix, Athena Health and Lululemon, according to its website.


2021. Zoom buys cloud call center firm Five9 for $14.7B



Zoom has agreed a deal to buy cloud call centre service provider Five9 for about $14.7 billion. The proposed acquisition is Zoom’s latest attempt to expand its offerings. In the past year, the video conferencing software has added several office collaboration products, a cloud phone system, and an all-in-one home communications appliance. The acquisition of Five9 — which has amassed over 2,000 customers worldwide including Citrix and Under Armour and processes over 7 billion minutes of calls annually — will help Zoom enter the “$24 billion” market for contact centers


2020. Zoom announces new Hardware as a Service offering



Zoom announced a new Hardware as a Service offering today that will run on the ServiceNow platform. At the same time, the company announced a deal with ServiceNow to standardize on Zoom and Zoom Phone for its 11,000 employees in another case of SaaS cooperation. For starters, the new Hardware as a Service offering allows customers, who use the Zoom Phone and Zoom Rooms software, to acquire related hardware from the company for a fixed monthly cost. The company announced that initial solutions providers will include DTEN, Neat, Poly and Yealink.


2020. Zoho Meeting introduces video conferencing with multiple video feeds



Zoho has presented a new and interactive interface for its video conferencing service Zoho Meeting. The online meeting interface of Zoho Meeting now has a fresh look with the main menu placed at the top for easy access to essential features. The active speaker in a meeting can now be identified by the blue frame around their video feed and a microphone icon at the bottom left corner. The new interface lets you conduct meetings with up to 100 participants and view 25 active video feeds at a time. Share your screen with others in a meeting to deliver a presentation or to show a document during your meeting. Share your entire screen or just a select app window. If needed, others can request remote access to your screen and collaborate on the document or presentation.


2019. Zoho Meeting adds registration moderation, Screen Sharing for meetings



Zoho Meeting adds new features for webinars. Participants in a meeting can now share screens whenever they want (after presenter’s approval). Registration moderation lets you filter webinar registrants and allow only the leads you choose to attend your webinar. Identifying the right leads for your webinar starts with your registration form. Besides you can now watch webinar and meeting recordings in HD quality, share them with your leads and colleagues, and download them for offline viewing. With paid subscriptions to Zoho Meeting, you can store 10 meeting recordings and 25 webinar recordings (per user) on the cloud.


2018. Zoho Meeting adds moderator controls



Online meetings software Zoho Meeting is introducing Moderator Controls. Now presenter can lock meetings to minimize interruptions when a useful discussion is underway. Once locked, no one can join. Also you can give anyone a chance to share their screen and illustrate their point using the Switch presenter feature. Participants can share documents, presentations, spreadsheets, or any other application, via screen sharing. Mute individuals or all participants to cancel background noise that might be interfering with your session. If someone inadvertantly joins or is no longer connected to the topic of discussion, just remove them and move on.


2018. Zoho Meeting adds webinars



Zoho Meeting now lets you schedule and broadcast engaging online webinars. Apart from sharing your webinar registration link in posts and emails, you can embed the link on your website and blogs that get the most traffic. Meeting, attendees can join your session straight from their browser, in a single click. You can share presentations, multiple screens and applications with your attendees, record and share your webinar, engage your audience with polls and Q&A, view analytics and export reports.