Zoho Connect vs Zoho Social

2018. Zoho Social got richer analytics, support for Google My Business



Social media management software Zoho Social has introduced an enhanced Reports tab, featuring a redesigned interface and new data sets and graphs. The revamped Reports tab offers a comprehensive overview of statistics, including Audience demographics, Posts and Engagement analytics, Performance, and Reach & Impression. Users can delve deeper into each area for detailed insights. Moreover, Zoho Social now provides custom dashboards for Professional and Agency edition customers. Additionally, the platform has integrated with Google My Business, enabling businesses to schedule and publish posts to their GMB accounts, monitor and respond to reviews, and effectively manage their presence across multiple locations using their GMB account within Zoho Social.


2018. Zoho Connect gets Projects integration, board templates


Zoho Connect, the social collaboration platform, has introduced integration with Zoho Projects, enabling users to seamlessly convert their conversations into actionable tasks. With this integration, you can now create new tasks in Zoho Projects directly from any of your Connect conversations and easily track their progress. Additionally, you can conveniently view and access tasks from all your Projects portals within Connect. Zoho Connect has also integrated ShowTime, enabling you to deliver presentations and training sessions effortlessly. Furthermore, the platform has introduced a new feature called board templates, which allows you to conveniently select and reuse any of your existing project boards whenever needed.


2017. Zoho Social adds CRM integration, Instagram scheduling



Every social interaction presents an opportunity for lead generation, which is why the social media management tool Zoho Social has introduced integration with Zoho's CRM. This integration enables the automatic creation of new leads from various social networks, including Twitter timelines, likes, keywords, and followers, as well as Facebook likes, posts, and messages, and Google+ keywords, among others. By leveraging this feature, businesses can effectively track the revenue generated from their social media marketing efforts. Additionally, Zoho Social now offers Instagram scheduling and posting functionality. This is particularly beneficial for brands utilizing Instagram reposts to enhance their profile and drive engagement. The Repost for Instagram feature on Zoho Social streamlines and automates this process, facilitating efficient management of Instagram content.


2015. Zoho introduced SocialShare - the tool for brands sharing content



Zoho SocialShare is an innovative browser plugin introduced by the social media marketing service Zoho Social, aimed at assisting brands in effortlessly curating and sharing content. This plugin eliminates the need to switch between browser tabs when encountering an intriguing and relevant article for your audience. By simply clicking on the Zoho SocialShare icon in your browser, you can seamlessly share the content. Additionally, it enables you to save content as draft ideas for future reference or discussions, schedule sharing at convenient times, and select your preferred lines for sharing. All the content shared through Zoho SocialShare will be displayed in your Zoho Social dashboard, providing insights into your audience's engagement with various articles and helping you determine the most effective strategies. Zoho SocialShare is compatible with Firefox and Chrome web browsers and is available for free with all Zoho Social plans.


2015. Zoho launched social media management service Zoho Social



Zoho has introduced an innovative social media marketing tool called Zoho Social. This comprehensive platform offers a real-time monitoring dashboard, enabling users to actively listen to conversations related to their brand or specific keywords. With instant notifications, users can stay updated and respond promptly to relevant discussions. Zoho Social also provides valuable pre-publishing insights by analyzing engagement from previous posts and audience activity. It offers information on the estimated percentage of the audience that will see a post at a given time, suggests optimal posting times, and allows for post scheduling. The Reports section offers a comprehensive view of social network-specific statistics and in-depth analytics, providing valuable insights into audience behavior and content engagement. Additionally, users can create customized reports that focus on the key metrics essential to their business. With Zoho Social, businesses can efficiently manage their social media presence, engage with their audience, and gain actionable insights to optimize their marketing strategies.


2014. Zoho Connect allows to create external networks



Zoho's enterprise social network solution, Zoho Connect, introduces a new feature called "External Networks." This feature allows businesses to extend their collaboration capabilities to partners, suppliers, agents, franchises, or contract workers. Zoho Connect's external networks function similarly to internal networks for employees, offering the same interface and tools. By utilizing external networks, businesses can tap into the collective knowledge and creativity of their partners or vendors, leading to smarter solutions. In addition, Zoho has introduced several other enhancements to Zoho Connect, including features like Chatroom, Events, Network Analytics, and Active Directory integration, all aimed at further enhancing collaboration capabilities for businesses.


2014. Zoho Connect gets hashtags



Zoho Connect, the enterprise social networking service, has introduced a new feature called Hashtags to enhance the searchability and organization of posts. The inclusion of hashtags enables users to effectively organize their news feed and effortlessly locate specific threads to stay up-to-date with the latest discussions. By utilizing hashtags, users can efficiently navigate through extensive archives of conversations within their organization. They can also perform searches and follow tagged conversations, allowing them to focus on discussions related to specific topics of interest. Additionally, users have the option to receive email notifications whenever a tag they follow is used, ensuring they stay informed and engaged with relevant conversations.


2013. Zoho launched social intranet Zoho Pulse



If you compete with Google and Salesforce, you have to constantly go forward and improve your offering. And Zoho continues to do this. Today they have launched very useful service for their app suite - social intranet Zoho Pulse. It's a worthy alternative to the famous Salesforce Chatter and the significant advantage over Google Apps, which lacks such a tool. Now with full confidence we can say that in terms of functionality Zoho's collaboration suite is again the most advanced on the market. Moreover, from the start, Zoho Pulse is not an entry-level service, but a fully competitive solution with microblogging, communities, subscriptions, employee social network, wiki pages, forums, private messaging, embedded apps and documents, mobile apps for iPhone and Android. ***