Video: TeamViewer vs WebEx
Last updated: November 15, 2018
TeamViewer connects to any PC or server around the world within a few seconds. You can remote control your partner's PC as if you were sitting right in front of it.TeamViewer free alternatives are: Chrome Remote Desktop, AeroAdmin, TightVNC
Web conferencing lets you connect with anyone, anywhere, in real time. WebEx combines desktop sharing through a web browser with phone conferencing and video, so everyone sees the same thing while you talk. WebEx free alternatives are Skype, Google Hangouts. If you are looking for open-source self-hosted WebEx alternatives pay attention to Jitsi and Rocket.Chat.
Face to face in the news:
2013 - TeamViewer allows to remotely support mobile users to defeate WebEx
TeamViewer - is probably the most popular remote support app. Support agent remotely connects customer computer and solves his problem. But now many customers and employees are using smartphones and tablets not less than desktop computers and they also want to get remote support. To fix this gap recently TeamViewer QuickSupport app for iOS and Android was launched. It allows to remotely control mobile device. Well, to be honest, it can't remotely control iPhone (even iPhone owner can't fully control it). In case with iPhone, support agent can only communicate with the user via chat, transfer files, iOS configuration profiles and different settings (e-mail account, Microsoft Exchange account, and Wi-Fi settings), view the dashboard and screenshots (which the user have to do it himself).
But in case with Android, the mobile device can be fully controlled from the screen of agent's computer.
Remote support works like this:
1. User installs free mobile app TeamViewer QuickSupport
2. Launches it and sends the session ID to support agent
3. Agent launches desktop version, enters the ID and starts the remote support session