Skype vs WhatsApp
Last updated: June 15, 2020
Skype is a software application that allows users to make voice and video calls and chats over the Internet. Calls to other users within the Skype service are free, while calls to both traditional landline telephones and mobile phones can be made for a fee using a debit-based user account system. Skype has also become popular for its additional features which include instant messaging, file transfer, and videoconferencing. Skype alternative for enterprise is called Skype for Business.
WhatsApp Messenger is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. WhatsApp Messenger is available for iPhone, BlackBerry, Android, Windows Phone and Nokia and yes, those phones can all message each other! Because WhatsApp Messenger uses the same internet data plan that you use for email and web browsing, there is no cost to message and stay in touch with your friends.
Skype vs WhatsApp in our news:
2020 - WhatsApp finally launches payments
WhatsApp has announced that users in Brazil would be the first to be able to send and receive money by way of its messaging app, using Facebook Pay, the payments service WhatsApp owner Facebook launched last year. The payments service — which currently is free for consumers to use (that is, no commission fee taken) but businesses pay a 3.99% processing fee to receive payments — will work by way of a six-digit PIN or fingerprint to complete transactions. You use it by linking up your WhatsApp account to your Visa or Mastercard credit or debit card, with initial local partners including Banco do Brasil, Nubank and Sicredi. Cielo, a payments processor, is also working with WhatsApp to complete transactions. “We have built an open model to welcome more partners in the future,” it noted.
2020 - Skype has a Zoom-like video call function called 'Meet Now'
Skype kindly reminded the world of its existence with a tweet. It turns out that Skype actually has a video chat Zoom-like functionality called Meet Now that doesn't require having a Skype account or the app. Skype Meet Now lets you generate a meeting URL that you can send to participants. It's easy to use in the web-based client but if you select the option of opening the Skype app, the meeting wouldn't open. Which brings us to why Skype appears to have missed the boat on the video calling boom.
2019 - WhatsApp adds business catalogs
WhatsApp is expanding its business app with a new “catalogs” feature that will allow the businesses to showcase and share their products and services to potential customers, who can browse photos, view prices and read product descriptions to help inform their purchase decisions. These catalogs effectively serve as a mobile storefront on WhatsApp and one that can be operated without the need for a web page at all. Instead, the business owner simply visits the new Catalog option in their app’s settings and uploads photos of whatever it is they’re selling and fill out the details, which can optionally include a product or service code.
2019 - Skype added features for work with important messages
Skype is used mainly for video communications, but it wants to be useful as a messenger also. Of course, it's nearly impossible to win over whatsapps and vibers now, so Skype is looking for new niches. In the latest update, the developers added some (unusual for a messenger) features: drafts and bookmarks. Drafts - allow you to save the started message so that you can return to it later and finish it. Bookmarks - allow you to save received messages so that you can quickly find them later. Obviously, both of these features are designed to work with important messages. Perhaps Skype wants to create a new niche - something between messengers and email, and this can be useful for business users.
2019 - Skype launched screen sharing on iOS and Android
Skype announced on Tuesday that its mobile screen sharing feature now allows both iOS and Android users to share their phone’s screen while on a call. The feature could be used for work-related purposes, as Microsoft has suggested in the past — like sharing a PowerPoint presentation. More practically, it could be used to give remote tech help. To access the option, Skype users will tap the newly added “…” (more) menu in the app. This is where you’ll find other recently launched features, as well, including call recording and subtitles. Also new in this release of Skype for mobile is a redesigned calling screen that now lets you dismiss the call controls with one tap. A second tap dismisses all the controls to make the video call itself the focus. And another tap brings all the controls back.
2019 - Skype can now blur the background during video calls
Skype added a new feature that might raise its appeal among users. It's screen-blurring feature designed to obscure your messy room or any other background details that you’d rather weren’t on display to the other party on the line. Skype said that the feature — which is similar to the blurring added to Microsoft Teams last year — uses artificial intelligence to keep the focus on the caller. That also means it will detect features such as hair, hands and arms. The feature is rolling out to Skype for desktop, the web and mobile, although it doesn’t support all devices yet. It can be enabled in Skype’s settings or from the video call button inside the service.
2019 - WhatsApp Business app added customer service features to its desktop and web apps
A year ago, WhatsApp officially introduced its standalone app aimed at small business customers. And now it’s making the app easier to use on the desktop and the web by porting over several of the most popular features that were previously available only on mobile. These include tools to organize and filter chats, as well as to quickly reply to customer inquiries. Quick Replies feature lets businesses respond to common questions from customers with pre-written replies. It joins several other customer service features, like automated greeting messages that are triggered when the customer pings the business account, or away messages that can be scheduled for those times when you’re not able to immediately answer new inquiries.
2018 - Skype and PowerPoint got real-time subtitles
PowerPoint and Skype are getting real-time captions and subtitles in 2019. The new feature allows those who are deaf or hard of hearing to read the words that are spoken during presentations in PowerPoint or video calls in Skype. The subtitles also allow speakers to include a translation of a presentation. Live captions and subtitles will support 12 spoken languages and display on-screen in more than 60 different languages. Presenters will be able to customize the appearance of subtitles to match a presentation, and the speech recognition should adapt for more accurate terminology based on context. In Skype subtitles will be available in one-to-one video-calls. Once turned on, they will auto-scroll during the call, but Microsoft says it’s working to offer other viewing options in the future. Specifically, Skype will soon allow you to scroll through the captions in a side window.
2018 - Skype rolls back its unwanted redesign to keep up with WhatsApp
Last year Skype introduced a colorful, Snapchat-inspired makeover which included its own version of "stories". The redesign had been met with a lot of backlash. Now Microsoft admitted that the changes it had introduced weren’t working. Instead, the app is introducing a simpler navigation model where there are now just three buttons at the bottom of the mobile app – Chats, Calls, and Contacts. Highlights and Capture are both gone. With the new desktop version of Skype, the company now says it’s moving the Chats, Calls, Contacts, and Notifications to the top left of the window to make it easier for long-time Skype users to understand. Skype also toned down its over-the-top use of color in the app and introduced a Skype “Classic” blue theme adjusted for contrast and readability.
2018 - WhatsApp launched encrypted group video calls
WhatsApp has supported video calling since 2016, but calls were, until now, limited to two participants. With the latest change, the app is upping its support to four total participants. That's a fairly modest increase, particularly compared to other services. Facebook Messenger supports group video calls of up to 50, while Skype supports 25 participants. But the feature is likely more challenging for WhatsApp than some of its competitors. Its video calls, like other messages sent within the app, are end-to-end encrypted by default, for one thing. The company also needs to ensure new features are optimized for people with slower connections and older devices. Thus WhatsApp gets more secure video calls than Skype