ShopKeep vs Upserve

June 26, 2023 | Author: Sandeep Sharma
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ShopKeep
Feature-packed iPad point of sale. Reporting, analytics and support that will take your business to the next level. Track and manage stock all in one convenient place. Build your database and drive repeat business. Track hours worked and identify star performers.
7
Upserve
Upserve provides a complete suite of Restaurant Management Software solutions for restaurant owners and managers who don’t want to spend their day digging through spreadsheets. Full-service restaurant POS – Breadcrumb by Upserve is easy to implement, easy for staff, with helpful reporting.
ShopKeep and Upserve are both popular point-of-sale (POS) systems designed for small and medium-sized businesses in the hospitality industry. Here are some key differences between the two:

1. Features and Functionality: ShopKeep offers a comprehensive set of features, including inventory management, employee management, customer relationship management, and basic reporting tools. Upserve, on the other hand, provides a more robust suite of features, including advanced reporting and analytics, tableside ordering, menu engineering, and integrated online ordering.

2. Pricing and Payment Processing: ShopKeep offers transparent pricing plans based on the number of registers, with additional add-ons available for advanced features. Upserve offers custom pricing based on the specific needs of the business, with different tiers available. Both systems provide integrated payment processing options, allowing businesses to accept various payment methods.

3. User Interface and Ease of Use: ShopKeep focuses on simplicity and ease of use, with a user-friendly interface that is intuitive and requires minimal training. Upserve offers a more sophisticated interface with a modern design and customizable features, but it may require a slightly steeper learning curve.

4. Integrations and Add-Ons: ShopKeep integrates with a variety of third-party apps and services, such as accounting software, eCommerce platforms, and loyalty programs. Upserve also offers integrations with popular tools like online ordering platforms, reservation systems, and accounting software, providing a more extensive ecosystem.

5. Customer Support: Both ShopKeep and Upserve offer customer support options, including phone, email, and live chat. ShopKeep provides 24/7 support, while Upserve offers support during business hours, with extended support available for higher-tier plans.

See also: Top 10 Retail software
ShopKeep vs Upserve in our news:

2020. Lightspeed acquires restaurant software company Upserve for $430M



Lightspeed has recently made an announcement regarding its acquisition of Upserve, a move that expands Lightspeed's footprint in the restaurant industry. With its existing cloud-based point-of-sale software catering to various businesses, this acquisition further strengthens Lightspeed's position in the market. Upserve, founded in 2009, initially focused on encouraging users to share their purchase information with friends as part of a group of startups. Over time, it transitioned its offerings towards providing business tools encompassing payments, marketing, and loyalty, eventually rebranding as Upserve to emphasize its dedication to serving the restaurant market. The integration of Upserve aligns with Lightspeed's strategic vision of delivering an advanced commerce platform to high-performing businesses worldwide.

Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email sandeep@liventerprise.com