Video: Salesforce vs Zoho
Last updated: October 05, 2018
Most-popular CRM. Easy collaboration. Proven cloud platform. Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before. With no software or hardware to install, you're up and running—and seeing a positive impact on your business—quickly. Free Salesforce alternatives for small business are: Zoho CRM, Bitrix24, CapsuleCRM, Insightly, FreeCRM. If you are looking for open-source self-hosted Salesforce alternatives pay attention to SugarCRM, SuiteCRM, vtiger.
The Zoho Office Suite is an alternative Web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM), project management, invoicing and other applications. Zoho helps you get more sales, get paid, support your customers and make your business more productive.
Face to face in the news:
2018 - Zoho opened a platform for developers to keep up with Salesforce
Zoho unveiled Zoho Office Platform - a brand new way to integrate, connect, and build solutions over Zoho's world class office editors. It provides a set of simple, easy to integrate APIs to give your apps a built-in document editor. Create, open, and edit documents right from your web app. This is especially helpful for businesses that are building a web application but still need fully-featured office editors to handle document management in-app. You can connect your apps to the Zoho Office Suite using our Open APIs. This will let your app users create, open, edit, convert, publish, and manage Zoho Office documents right from your app. Take a look at our detailed Sheet and Writer API docs to get started. Thereby Zoho now provides betters APIs in comparison to Salesforce
2013 - Zoho CEO: Salesforce acquires, acquires, acquires, while we build, build, build
Yesterday, Salesforce agreed to pay $2.5 billion for ExactTarget, and of course, Zoho chief, Sridhar Vembu, could not silently pass this event. Five years ago Salesforce CEO Marc Benioff tried to buy Zoho, and being refused, banned them on Force.com platform. So Sridhar loves to troll Mark, and yesterday he was on a roll. Here are the most interesting quotes from his speech:
"ExactTarget, which competes with our Zoho Campaigns product, has about 1600 employees, while all of Zoho Corp has about 1600 employees. By way of comparison, Salesforce has nearly 10,000 employees, and they are adding those additional 1600 employees today. With all that headcount, they still don’t have the breadth and depth of Zoho."
"ExactTarget has lost money for years and Salesforce is not exactly a profit-machine either – they spend over 65% of their revenue on sales, marketing and administration. Most acquisitions fail, but in this case, maybe the two companies do have a deep cultural fit, because they both know how to spend loads and loads of money to “acquire” customers while never turning a profit."
"Zoho Campaigns is now enjoying rapid growth and market acceptance, thanks to its nice feature set and the integration we offer with Zoho CRM. To get that same level of integration, Salesforce is shelling out $2.5 billion. But you know what? I am a software engineer and I say with confidence that integration projects on the scale needed to integrate ExactTarget into Salesforce are extremely difficult to pull off in any reasonable time frame. Salesforce has done these deals before, without ever integrating them."
"About 3 years ago, Salesforce acquired Heroku, shelling out $212 million for the company. Visit Heroku.com and see if you can detect any sign of Salesforce anywhere. Visit Do.com and Desk.com – both of which Salesforce acquired a while ago – yeah, there is nice logo level integration, I will give them points for that. Try to sign in with your Salesforce account in any of these sites."
"The Salesforce playbook is simple. Benioff feels restless, he sees stagnation, sees companies like Zoho continuing to innovate, he just goes out and does a blockbuster deal to feel good, more money the better. And if you are a Salesforce customer, you are going to have to pay for this acquisition"
2011 - Salesforce created task and project management service Do.com to keep up with Zoho
Remember, earlier this year Salesforce acquired the best project management service for Google Apps - Manymoon? Today the result of this acquisition has appeared - task and project management app Do.com. The app is very simple and straightforward: you can create projects, invite co-workers or customers, create tasks (to-dos), assign owners. To each project you can attach files and add comments. Tasks can be created via email, comments can be added via email and you receive notification to your email. iOS mobile application is already available, Android app is coming soon. Meanwhile the registration is by invitation only, but when Do.com opens later in November - it will be free. Paid (additional) features may appear in the next year. And the main question is: why Salesforce needs such a tool?
Do.com currently operates as an separate unit in the company. For a while no one is talking about the Do.com integration with Chatter and Salesforce CRM. So this whole project looks like an experiment. Apparently though Salesforce is betting on the social collaboration tools (based on microblogging), it still feels the need in traditional functions - projects and tasks. Do.com potentially can grow into the Microsoft Outlook rival.
2009 - Zoho uses Google Apps to promote Zoho Suite to strike back at Salesforce
Zoho, the web-based software suite, is launching sign-in integration with Google Apps, letting users login to Zoho using their Google Apps credentials. From now users can input their Google Apps
domain name, and will be redirected to Google to sign-in using their
Google Apps credentials. They will be given the option of authorizing
“accounts.zoho.com” and will then be logged in to Zoho directly. Google Apps is actually a competitor to Zoho Suite, but Zoho says that many of its business
applications, including Zoho CRM, Invoice, Meeting, and others,
actually complement Google Apps and makes the transition between the
two product suites seamless.