RingCentral vs Zoom Phone

May 27, 2023 | Author: Adam Levine
36
RingCentral
All your communications on one platform. Team messaging with file sharing, tasks and more. All-in-one cloud phone, team messaging & video conferencing. HD-quality video conferencing with screen sharing. Outbound and inbound contact center and digital customer engagement.
12
Zoom Phone
Zoom Phone supports traditional business phone system features delivered with a streamlined user experience to modernize employee and customer interactions. Quickly provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal
RingCentral and Zoom Phone are both cloud-based communication solutions that offer distinct features and functionalities. RingCentral is a comprehensive communication platform that includes voice, video, messaging, and collaboration tools. It provides a wide range of features such as auto-attendants, call management, call recording, and integration with other business applications. RingCentral is suitable for businesses looking for a unified communication solution that combines various communication channels. Zoom Phone, on the other hand, is a standalone cloud-based phone system offered by Zoom. It focuses primarily on voice communication and offers features like call routing, voicemail, call recording, and integrations with the Zoom video conferencing platform. Zoom Phone is often favored for its simplicity and seamless integration with Zoom's video conferencing capabilities.

See also: Top 10 Business Phone systems
RingCentral vs Zoom Phone in our news:

2019. Avaya partners with RingCentral to provide cloud offering


After extensive deliberation regarding sale and merger possibilities, Avaya has recently announced a significant strategic partnership with a $500 million contribution from RingCentral. Avaya, having emerged from a bankruptcy filing in 2017, now faces increasing competition from industry giants such as Microsoft Corp and Amazon Web Services. These competitors provide comparable communication services through software deployed within cloud data centers—an area where Avaya has encountered challenges, unlike RingCentral, which is a key player in the field. As part of the agreement, Avaya will leverage RingCentral's expertise in cloud technology to offer a new comprehensive solution. Both companies will contribute funds towards the sales and marketing efforts of this cloud-based product.


2007. RingCentral allows to manage your calls, save money with VoIP

RingCentral, the phone call management service, is introducing a range of VoIP plans known as DigitalLine, providing users with the flexibility to utilize VoIP alongside or in place of their existing landlines. The implementation of the new VoIP system is straightforward and user-friendly. Users have the option to configure incoming calls to be received through VoIP, enabling them to manage and receive phone calls even when they are away from their landline. Additionally, various minute packages are available for making outgoing calls using VoIP, including an unlimited plan for outgoing VoIP calls at an approximate cost of $25 per month. Unlike consumer-oriented VoIP services such as Vonage, Skype, or Comcast's DigitalVoice, RingCentral is primarily targeting the multi-line business community that seeks to efficiently handle multiple lines without the need for additional hardware or staff. This solution is particularly beneficial for small business owners as it offers extensive customization options for handling incoming calls, including the ability to establish advanced rules or dynamically redirect calls using the SoftPhone, a virtual phone call manager.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com