QuickBooks vs mHelpDesk

July 02, 2023 | Author: Sandeep Sharma
QuickBooks and mHelpDesk are both popular software solutions for small businesses, but they differ in their focus and key features. QuickBooks is a comprehensive accounting and financial management software that offers features like invoicing, expense tracking, financial reporting, and tax preparation. It provides businesses with tools to manage their finances, track income and expenses, and generate financial reports for better financial decision-making. QuickBooks aims to streamline accounting processes and help businesses stay on top of their financial health. On the other hand, mHelpDesk is a field service management software that offers features like job scheduling, work order management, customer management, and mobile access. It caters specifically to service-based businesses and helps them streamline their operations, track jobs, manage customer information, and optimize field service workflows. mHelpDesk aims to improve efficiency and customer satisfaction for businesses in the field service industry. While QuickBooks focuses on accounting and financial management, mHelpDesk specializes in field service management.

See also: Top 10 Field Service software
QuickBooks Online puts you in control of your finances, your time, your business—and where you work. From setup to support, QuickBooks Online makes your accounting easy. With simple tools to get you started, free support, and a money-back guarantee, QuickBooks Online is the effortless choice.
mHelpDesk is a mobile field service management software that helps you spend less time on organizing your business and more time perfecting your craft.
QuickBooks vs mHelpDesk in our news:

2023. Intuit launches generative AI–powered digital assistant for small businesses and consumers

Intuit, the prominent U.S. financial and accounting software company, has introduced its inaugural customer-centric generative AI-driven solution known as Intuit Assist. Functioning as a digital assistant, it is seamlessly integrated into Intuit's suite of platforms and products, including TurboTax, Credit Karma, QuickBooks, and Mailchimp. With a consistent user interface, Intuit Assist leverages contextual datasets to deliver personalized recommendations to the company's vast customer base of over 100 million small businesses and consumers worldwide. This innovative offering also facilitates human assistance through Intuit's live platform when necessary. The digital assistant was created using GenOS, Intuit's proprietary operating system based on generative AI, which was launched in June to empower developers in incorporating AI across the company's product portfolio.

2020. Intuit acquires inventory management software TradeGecko

Intuit, a US-based business and financial software company, has made a deal to purchase TradeGecko, a Singaporean software-as-a-service company specializing in online inventory and order management software for small businesses. The acquisition, valued at $80 million, aims to combine TradeGecko's inventory and order management capabilities with Intuit's QuickBooks accounting platform. This integration will enable QuickBooks Online customers to effectively launch and oversee products across online and offline sales channels. Additionally, they will be able to handle orders and inventory fulfillment from different channels and multiple inventory locations, as stated in the announcement.

2017. Intuit acquired time-tracker TSheets

Intuit, the company renowned for products like QuickBooks, has recently made a significant acquisition. They have acquired TSheets, a time-tracking service and employee scheduling app with a customer base exceeding 35,000, for a total of $340 million. Given the substantial overlap in their target markets, primarily catering to small and medium-sized businesses, it's evident that QuickBooks and TSheets complement each other. In fact, Intuit reveals that the two companies already share 12,000 customers, indicating an existing synergy. This acquisition is not primarily aimed at acquiring new customers but rather at enhancing the QuickBooks ecosystem. It's worth noting that TSheets already integrates with QuickBooks. Throughout my discussions with Intuit in recent months, it has become apparent that their current product plans revolve around minimizing friction, particularly in relation to QuickBooks, aligning with their commitment to creating seamless experiences for their users.

2014. Intuit acquired cloud integration service ItDuzzit

Intuit is further expanding its cloud platform for small and medium-sized businesses (SMB) through the acquisition of itDuzzit, a startup offering integration tools for connecting various web and mobile apps within enterprises. This can be likened to the functionality of IFTTT but tailored for business needs. Intuit's intention is to incorporate itDuzzit into its QuickBooks platform, which not only provides accounting services but also offers a growing range of additional services for businesses. itDuzzit competes with similar platforms like Zapier and Cloudwork. The platform currently supports integration with numerous apps, including Asana, Box, Coinbase, Freshbooks, PayPal, and Shopify, with the promise of adding more apps in the future. In essence, this acquisition allows Intuit to provide its customers with a seamless way to utilize these integrated apps on its platform, alongside Intuit software, even if Intuit doesn't have a direct hand in each of those services.

2014. Intuit buys Lettuce for $30M to add inventory and order management to Quickbooks

Intuit has expanded its portfolio by acquiring Lettuce, a platform designed for online order and inventory management, aiming to solidify its position as the leading provider of cloud-based office solutions for small and medium businesses. Unlike typical acquisitions where the purchased product is either shut down or its technology repurposed for a new service, Intuit plans to keep Lettuce functioning as an independent application. Additionally, Intuit intends to enhance the integration of Lettuce into its flagship small and medium business accounting product, Quickbooks, building upon the existing integration to provide a more comprehensive solution.

2008. Intuit launches QuickBooks Online Edition

Intuit dominates the accounting software industry, with its flagship product QuickBooks enjoying immense popularity among small and medium-sized businesses, boasting over three million users. In response to the increasing demand for web-based and online accessible solutions, Intuit introduced QuickBooks Online Edition (QBOE). Although QBOE has been available for several years, its adoption has been gradual yet steady. QBOE fulfills essential business requirements, offering comprehensive double-entry accounting capabilities that enable accurate balance sheets, profit and loss statements, and trial balances. The home screen serves as the starting point for users, distinguishing QBOE from other online accounting applications that aim to present a "dashboard view" of the business. Instead, QBOE presents a process diagram-style interface, allowing users to navigate through different functional areas of the accounting system. The Basic edition of QBOE provides fundamental features such as accounts receivable, expense tracking, and check printing, albeit with somewhat limited functionality considering its $10 monthly cost. On the other hand, the Plus version enriches the offering with additional features like estimates and invoice customization, time tracking, recurrent billing, budgeting, and online billing.

2008. Accounting on the go: Quickbooks for iPhone and Blackberry

Quickbooks, a leading accounting software for small businesses, has recently launched web interfaces for Blackberry and iPhone devices. The iPhone version, displayed on the left, features a sleek user interface that provides convenient access to all your financial information stored in Quickbooks Online. At first glance, the web app presents a simple overview of various aspects, including outstanding payments, payables, vendors, employees, and bank accounts. However, as you delve deeper, you discover a wealth of detailed information. While this web app appears to be an excellent tool for referencing financial data, there are a few areas where it falls short. It would have been nice to have a standalone app available through the App Store for the iPhone, although it's not entirely necessary. The most significant drawback is the inability to edit or add data, which, in my opinion, would be a primary use case for this app. It's worth noting that this is the initial version of the app, and additional functionality may be added in future updates. If you are already a Quickbooks Online user, these new web interfaces for Blackberry and iPhone provide additional benefits. Although they may not be the sole deciding factor in switching to Quickbooks Online, they can certainly contribute to the decision-making process.

Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email sandeep@liventerprise.com